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32 results found

  1. I comment on aol news stories, and they wont get posted1

    When I post a comment on an news article, they are only posted for half a second and then disappear, what can be done? AOL told me to contact you, that you could help.

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    492 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    Images and some comments will be flagged in our system prior to becoming public. Here are some reasons why your comments may be flagged:

    - Language (Examples may include: all caps, inappropriate words, etc.)
    - Suspicious IP
    - Any Image In order to create the best possible experience for everyone, we request that you abide by the AOL Community Guidelines, our core code of conduct, in all of your activities on AOL Services.

    For more information, please view our community guidelines: http://legal.aol.com/community_guidelines/

  2. Get the headlines working. Print and pictures are not coordinated; print stays on "1/81" while pictures move on without their own headling.

    Bring the headlines in print and their matching pictures together. Try it yourself. The printed headline does not change as one moves from picture to picture.

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    103 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    Thank you for your report. In order to fix this issue, please disable the adblocker on AOL.com.

  3. Please update/correct feeds for Local and Weather for Zip code 32309. No update for three days!

    Correct feed for Local News and Weather for Tallahassee FL 32309

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    100 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    Thank you for contacting us. We are happy to try to help and apologize for the inconvenience. If the local information on your homepage is incorrect (such as the weather report for a different location), please try these two solutions:

    #1. Verify your location. This can be done by making sure your correct City, State is in the top left of your Welcome Screen. If it is not, please click “Update Your Location” under Local News and Weather, enter your Zip Code and press Save. Then try going to Weather.aol.com to see if this information is aligned with our weather source Weather.com.

    #2. Clear cache, cookies, history, and footprints in your browser then repeat the instructions about in #1.

    If the issue persists, email us at aolmailquestions@aol.com.

    Thanks!

  4. Too much content. Pages don't load. Can't read news stories.

    Not an idea, just a suggestion. I would be more prone to scroll through and read your news stories if the pages would load faster. You have too much content. I am not on dial-up anymore, not using Wi-Fi, rather, I'm directly connected to cable and still, each time I click on a news story, I can't scroll down the page to read it because it simply won't load. In fact, it ties up my computer (page freezes) to the extent that I have completely stopped reading your news feed. Once in a blue moon, I'll try again, and without…

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    69 comments  ·  News  ·  Admin →
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  5. why must i type my nicknam everytime i comment

    this is a question....i had to type nickname in everytime i bommented on a news story today...i mean every comment on the page...why

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    9 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    Make sure that you are logged into your account when you want to comment to an article. If you are logged in your nickname should appear every time.

  6. For 3 days i have not been able to click on the revolving news

    the news in the box ,that revolves up tp 60 storys, cannot be accessed by clicking on them

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    7 comments  ·  News  ·  Admin →
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  7. Why does your news feed always restart on Story # 3

    I usually have 71 stories to read on the news feed. However, I can be on the first story or the 56th story. After I read it and hit the back button, it will always go to the 3 of 71 story. I hate having to click next 52 times to get back to the 56th story. Fix your code to go back to where the user left off in the list of stories. So I i read the 56th story, and I hit the "BACK" button, it goes to the 56th story and not the 3rd story.

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    1 comment  ·  News  ·  Admin →
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  8. almost every article will not come up and browser says pubx.co for the past several weeks.

    why are most articles not coming up with pubx.co in the browser?

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    Responded  ·  Product Support responded

    We have a solution for you, please clear your browser history, cookies and cache here’s how: help.aol.com/articles/clear-cookies-cache-h…
    Also, make sure that you have the latest version of the browser installed. You can try accessing your account on a different browser, like Google Chrome.

  9. By making sure that the Weather at AOL.com is correct. For quite some time, the weather foreast for Danvers, MA 01923 has been incorrect.

    Please correct the forecast to show the correct temperatures. It's been showing ridiculous temperatures like, for example, 22 degrees when it's really in the 80s and 90s. For Danvers, MA 01923, the temps have been incorrect for a while now.

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    0 comments  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    Sounds like you might have the weather set up to show the temperature in Celsius degrees instead of Fahrenheit degrees. Please go to your weather report and in the top center of the page, you will have two options, click the F option.

  10. Maybe stop trying to suppress conservative ideas and comments ????

    Every time I post on the message boards you guys either kick my computer off the website or you do something to make it SO SLOW WHEN I TYPE something it makes me not want to finish the thought. But I finish it anyway just because you're not going to silence me !!!!! You guys are petty in the ways you try to silence an opposing view. A couple years ago I didn't have this problem and now you guys have weaponized your message boards to make things hard to get an opposing view across !! When I post something…

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    1 comment  ·  News  ·  Admin →
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    Responded  ·  Product Support responded

    If you continue to be disconnected from the page when posting comments, we suggest clearing your cookies and cache or switch to a different browser like Google Chrome or Mozilla Firefox.

    Some comments may not be posted in the AOL community. Images and some comments will be flagged in our system prior to becoming public.
    Here are some reasons why your comments may be flagged:
    - Language (Examples may include: all caps, inappropriate words, etc.)
    - Suspicious IP
    - Any Image
    In order to create the best possible experience for everyone, we request that you abide by the AOL Community Guidelines, our core code of conduct, in all of your activities on AOL Services. For more information, please view our community guidelines: http://legal.aol.com/community_guidelines/

    Comments are being sorted by default by “Best”. If you would like to see your comments as soon as they are posted, make sure to select the…

  11. Aol staff cheating me sir, He told me and he give the offers for msc cruise ship company job vacancy..... He asked $500 usd for that job.

    Aol staff cheating me sir, He told me and he give the offers for msc cruise ship company job vacancy..... He asked $500 usd for that job

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    0 comments  ·  News  ·  Admin →
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    Thank you for reaching out, sounds like you got in contact with a fake customer support number. AOL doesn’t provide cruises. In case you provided them with your card info, I would suggest that you contact your bank.

  12. Why have I been shadow banned by AOL?

    Could it be because just because I question your lack of free speech? Shame on you ALL AOL.

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  13. fix your web site!

    Stories don't open...too many pop ups...slow, slow, slow. AOL went from first to worst.

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  14. Scripts on pages

    The scripts that are constantly running are locking up my computer. When i stop the scripts, i cant post ! Whats up with that ? Why do we need scripts to read articles ?

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  16. Why is AOL sending me e-mail that someone like a comment I made on an AOL News story?

    How do I adjust settings so they don't send me these notifications that someone liked my comment?

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  17. having problems with homepage.pics move forward but text does not...how to talk with customer service?

    looking for customer service, my home page not working properly. Been with AOL for 30years, love it...

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    Responded  ·  0 comments  ·  News  ·  Admin →
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  18. not seeing all Aol pictures

    Not seeing all aol pictures

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  20. Allow people to change their posting name on the news threads.

    I just want to change my name on the news posting threads.
    That used to be possible. Why isn't it now?
    Also, why are my comments deleted all the time? I DO NOT
    use foul language or post anything objectionable.

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    Responded  ·  Product Support responded

    In order to change your nickname when you post a comment, please make sure to go on myaccount.aol.com and make sure to click Edit and change to your desired nickname.

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