How can we improve AOL?

Please stop the auto play news boxes! I stop the videos and as soon as I move to the next item it starts up again! So annoying!

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    Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    Gathering Feedback  ·  Product Support responded  · 

    Thank you for your feedback about the auto-play videos. As a result, we’ve created an option just for you to turn off this feature in AOL.com.

    To do so, please follow the link below and toggle the option on https://www.aol.com/preferences/
    *Please note – you will need to be logged in for the feature to work.

    23 comments

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      • Anonymous commented  ·   ·  Flag as inappropriate

        For AOL to fix again to watch or not to watch a section of the news under the other news. that I was given the choice before on the screen to watch or not to watch that section of the news that runs all by itself without giving me the choice to watch it or not. Some times it runs for 2 and a half minutes all by itself unless I push pause.

      • Anonymous commented  ·   ·  Flag as inappropriate

        IT SEEMS I AM NOT ALONE ON THE VIDEO RUNNING. WHEN WILL YOU GET WITH THE PROGRAM??????

      • Patricia Poulin commented  ·   ·  Flag as inappropriate

        I've written to you about this before. Is it REALLY necessary for your videos to autoplay on the Welcome Page? It's annoying as ****, especially when you're already listening to something else like music!

        Can you try to be respectful, especially to those of us who are paying customers?

      • Mike commented  ·   ·  Flag as inappropriate

        How can AOL be so inconsiderate as to auto start a video. And then take it a step further and not allow you to pause or stop it. If you're in a meeting or on a conference call, and need to look something up, it's a complete embarrassment. If AOL can not get mgmt with common sense and decency, it may be time to stop using any and all of their sites. It's not hard to give people the info or entertainment that they want in an easy, sensible format and make money at the same time. Other sites do it, why does AOL keep failing at it?

      • Anonymous commented  ·   ·  Flag as inappropriate

        STOP SELF PLAYING VIDEOS...IS DISTURBING WHEN I NEED TO SEE SOMETHING ELSE IN THE MAIN PAGE. THANKS

      • Anonymous commented  ·   ·  Flag as inappropriate

        Yahoo portfolio change really sucks. It doesn't have nearly the flexibility as the one on AOL. I'll be using my broker site from now on. Poor customer service on your part.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Yahoo portfolio change really sucks. It doesn't have nearly the flexibility as the one on AOL. I'll be using my broker site from now on. Poor customer service on your part.

      • Ray commented  ·   ·  Flag as inappropriate

        strongly disdain automatic videos just under headlines. May have to seek another email service.

      • Anonymous commented  ·   ·  Flag as inappropriate

        The auto video doesn't stop when you opt out of it, there is something wrong and who would want that to auto play when you scrowl past it,this needs to go

      • Anonymous commented  ·   ·  Flag as inappropriate

        constant old news! auto play videos annoying diddo each time move to next news item it starts up again!

      • Anonymous commented  ·   ·  Flag as inappropriate

        END the auto-play feature for all adds and videos. Just provide start and stop links, and we will watch or end when we choose.

      • Anonymous commented  ·   ·  Flag as inappropriate

        I'm not logging on to stop the videos from automatically playing...what I am doing is dropping aol from my viewing habits....I've had enough of the bs

      • Anonymous commented  ·   ·  Flag as inappropriate

        I click on something I want to look at or read as so as page loads the video starts up on it's own. I'd rather read the text. Then it's adds to start out, like your shoving adds down people throats!

      • Anonymous commented  ·   ·  Flag as inappropriate

        It's ********* you leave auto play on for non aol members. in not signing up with my phone number to just turn this feature off when u ***** can turn it off yourselves. It ******* *****it never works it slows everything down and it's annoying.

      • Lenny Tompkins commented  ·   ·  Flag as inappropriate

        I'm sure there's an article here somewhere, but I can't read the damned thing because A NOISY VIDEO AD STARTS PLAYING ON THE PAGE AUTOMATICALLY AND BLASTING THROUGH MY HEADPHONES!!!! What is wrong with you people? Why do you do this to your readers? Let's torture the readers...yes, that will definitely increase page views!!!

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