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64 results found

  1. 173rd ranked

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  2. The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is ininteligibl

    The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is inteligi
    ble.

    I f I wanted to open a new account , no where it let you know how to do. don't think that helps aol.

    43rd ranked

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  3. 173rd ranked

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  4. 103rd ranked

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  5. easy account verification

    When verification is needed, instead of the notification popping up when ever it wants; there should be a tab to click on when we're ready with our phones or access to our back up emails. Then we could actually accomplish the task, instead of worrying about getting locked out, as the notification appears and disappear at it own whim.

    64th ranked

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  6. my idea is to ACTUALLY get help!!!!!!!!!!!!!!!!!!!!!!!

    what good is help when there is none????????

    25th ranked

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  7. You sent out messages that might as well have been in a foreign language. I guess I will have to see what happens at the end of October.

    We're not all Computer savy. I can drive my car, but I can't begin to understand how to change oil, sparkplugs, brake fluid, etc. Think about it! I've stayed with AOL since the 90's, and have even paid for access all these years, even though I've been told by others I'm wasting my money. I've paid thinking you would take care of changes etc.

    103rd ranked

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  8. 173rd ranked

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  9. 20th ranked

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  10. Explain choices provided by AOL to assist customers "problem solve" an issue.

    I received an email informing me that my email may need authenticating. For those of us who don't understand what that means, it would be helpful for AOL to provide some selections or drop downs that I can select for an explanation or clarification of what I need to do. It doesn't help to offer me choices if I don't understand which choice (potential remedy) is applicable to my specific issue. Although I understand the challenges that COVIG19 presents, it is irresponsible for AOL not to respond to phone calls, emails, or Chat, when you offer these features as a…

    64th ranked

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  11. 64th ranked

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  12. Your app ***

    I have had this account since aol was founded. Now I am considering moving to another provider. This decision, on your part, is absurd and problematic. I already get laughed at for maintaining my aol account, so your decision is to make it worse?

    173rd ranked

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  13. Shorter wait time for tech support

    Have more technicians available

    173rd ranked

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  14. stop sending me political ads!!!!!!

    stop sending political ads

    103rd ranked

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  15. The news is always against our president, it should be bias. If you keep putting down Trump I have gmail already, so the next step is easy.

    Stop taking sides against our president. News should be bias, not taking sides. Gmail is just around the corner

    64th ranked

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  16. 173rd ranked

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  17. I cant believe that you could not, no would not help my son upgrade his new cell number so he could reset his password UNLESS we PAID!

    UNLESS YOUR IN THE BUSINESS OF LOSING CUSTOMERS YOU NEED TO LOOK AT YOUR POLICIES! I LEFT AOL PAID CUSTOMER BECAUSE YOU KEPT CHANGING AND CHANGING THINGS AND YOU LOST SOME IMPORTANT INFORMATION I NEEDED AND YOU ASSURED ME YOU WOULD RECOVER IT AND NEVER DID. SHAME ON YOU

    103rd ranked

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  18. I HATE AOL!!!!!!!YOU GUYS ARE ********.

    YOU GUYS ARE *****! EVEWRYONE HATES AOL BUT WE ARE STUCK WITH IT BECAUSE YOU DO NOT ALLOW FORWARDING. * AOL

    103rd ranked

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  19. Your news is reporting is biased . It disappoints many of your loyal Aol users :(

    Equal and balanced news would be appreciated by we loyal customers .

    32nd ranked

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  20. your aol "help" is a farce and insult

    your aol "help" is a farce and insult

    7th ranked

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