What am I paying for I cannot get the help I was told would be available to me.
Paying members need to get more service, period. At this point, I am seriously considering discontinuing my account with you and I have been with AOL for 30 years!
We’re sorry to hear about your experience. It’s certainly our expectation and desire that you receive the highest quality service when working with customer support. We’re sad to hear that it sounds like you did not.
Rest assured that we’ve captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.
Please access this link and use one of the options to get in contact with our support line: https://help.aol.com/contact/