Skip to content

AOL Help

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


363 results found

  1. My phone # is my land line and you cannot verify it because you cannot send me a code. Daa! You just assume everyone has a cell.

    My phone # is my land line and you cannot verify it because you cannot send me a code. Daa! You just assume everyone has a cell How do you turn Verify OFF?

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. What is this new format you are forcing on us!

    I am not ready for this. It doesn't fit my needs!!

    19th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. how does one SIMPLY update payment info on your **** maze of websites?????

    how does one SIMPLY update payment info on your **** maze of websites?????

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Not an idea... a plea for help:

    I'm a paid subscriber to a Daily E-Mail from GoComics.com. For the last week and a half I haven't received my expected e-mail from

    comics@mycomicspage.com

    Please look into it. They say they've been sending them. I've not had this problem for the 15 years that I've subscribed. And I believe I'm still receiving all my other e-mails.

    Thank you, Mike Carlin

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Census and Blocking my Posts

    Please unblock all my posts that have been blocked for almost 3 years now regardless the content. I was posting anyway just to express myself and now, I want to read my own posts all the way back to 2016 like it used to be. I can only scroll down to see the last few posts. Please restore my acct.and my right to post on the forum.

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I used to be able to alphabetize my inbox emails for easy deletion. Now there is no option. I am frustrated and upset

    How to alphabetize inbox emails. This option used to be available before your changes came. I don't like the changes.

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. You keep asking for me to create a default email should I ever be locked out of my account....Well, You make it impossible to do so.

    Go back to your original design and format. This new, improved and alienating design is impoverished and you are losing customers.

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Go back to the old version that we like & want

    This is crazy! I can't even figure this **** out. Go back to the old version that we want & like.

    25th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Stop asking for so many emails and phones numbers for verification unable to turn this off OMG

    Disable all these extra requirements they are messing up my acccount

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I appreciate the effort you have invested in working with us to resolve this issue. However, it looks like you were not receiving our emai

    I appreciate the effort you have invested in working with us to resolve this issue.

    However, it looks like you were not receiving our emails because your email provider is still bouncing our messages back. You may need to reach out to your email provider for further assistance

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Let me see anything attached to my email

    I need to see attachments from the Ohio State Medicaid program and you will not let me open them.

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. 175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 42nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. 175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. GARBAGE PROGRAMMING FAULTS IN NEW VERSION OF SOFTWARE and useless means of contact

    Response to the below email.

    I don't use Twitter ( too many poor quality exchanges) or Facebook ( privacy issues), so if you wish to get the information you suggest you might like, in the below message, and in the related reply sent simultaneously, just provide a proper email address and case numbers etc. for the exchanges.

    ie - the Old Ways do work. = Your innovations are valueless. And your long term policies of blocking contact and minimising support are now "reaping their reward"?

    ---- Forwarded message -----
    From: AOL no-reply+aol@feedback-poweredby.uservoice.com
    To: "asbeesley@compuserve.com" asbeesley@compuserve.com
    Sent: Wednesday, 4…

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. AOL 's Help is AWOL. A one of my e-mail accounts is now gone and is not that old. I am looking for free support even if it is a chat box

    Where is AOL's free chat support?

    Your help page keeps building us watches when all we need to know IS THE TIME!

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. 105th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. You can explain this mesage, since the referened email adderss is not mine, and has no conenecion to me.

    What is this? A scam? email address unknown.AOL Member Services

    www.aol.com
    From:
    aolmemberservices@email.aol.net
    Unsubscribe
    To:
    ragarrison@aol.com

    Tue, Nov 7 at 6:52 PM

    AOL

    Dear Cathy,

    We noticed that you haven’t signed in to your account marrcat4@aol.com in a while. If you would like to continue receiving emails with this account, please visit mail.aol.com and log in by February 4, 2024. If you do not log back in, this account will stop receiving email messages and the entire contents of your mailbox will be subject to deletion, including all email messages, settings, and folders.

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Stop harassing users asking for sign in code daily-You are pompuos idiots not caring about users

    10-6 and 10-9 Stop harassing users asking daily for verification code-you are not a financial institution but bleeping email. Also, we do
    not log in our credit card/bank accounts daily. Fix the issue
    unless you harassing users solely for racist or political
    reasons. Using VPN is a modern technology to protect
    account and we do not have to drop it for your atavistic
    convenience. This is IT terror not protecting cunsumers. You are pompous self-importan a,,holes

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. 10-7-23 -You deleted all my feedback regarding harassment. censorship on steroids. Let users speak so you can improve service

    10-7-23 -You deleted all my feedback regarding harassment. censorship on steroids. Let users speak so you can improve service

    175th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

AOL Help

Categories

Feedback and Knowledge Base