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371 results found

  1. Explain choices provided by AOL to assist customers "problem solve" an issue.

    I received an email informing me that my email may need authenticating. For those of us who don't understand what that means, it would be helpful for AOL to provide some selections or drop downs that I can select for an explanation or clarification of what I need to do. It doesn't help to offer me choices if I don't understand which choice (potential remedy) is applicable to my specific issue. Although I understand the challenges that COVIG19 presents, it is irresponsible for AOL not to respond to phone calls, emails, or Chat, when you offer these features as a…

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  2. 40th ranked

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  3. get real help!4days trying to change password!Why do I have to pay for help? I pay way too much, Sprint is looking better!Totally fed up can

    maybe you can really givehelp!Why amI paying for help to just change password??totally fed up after 4 days trying

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  4. stop sending me political ads!!!!!!

    stop sending political ads

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  5. The news is always against our president, it should be bias. If you keep putting down Trump I have gmail already, so the next step is easy.

    Stop taking sides against our president. News should be bias, not taking sides. Gmail is just around the corner

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  6. I cant believe that you could not, no would not help my son upgrade his new cell number so he could reset his password UNLESS we PAID!

    UNLESS YOUR IN THE BUSINESS OF LOSING CUSTOMERS YOU NEED TO LOOK AT YOUR POLICIES! I LEFT AOL PAID CUSTOMER BECAUSE YOU KEPT CHANGING AND CHANGING THINGS AND YOU LOST SOME IMPORTANT INFORMATION I NEEDED AND YOU ASSURED ME YOU WOULD RECOVER IT AND NEVER DID. SHAME ON YOU

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  7. I HATE AOL!!!!!!!YOU GUYS ARE ********.

    YOU GUYS ARE *****! EVEWRYONE HATES AOL BUT WE ARE STUCK WITH IT BECAUSE YOU DO NOT ALLOW FORWARDING. * AOL

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  8. How Do I control spam ... a button that says this is not spam is NOT helpful... we need a button that says THIS IS SPAM ... Thank you

    We need a button that says THIS IS SPAM ... not one that confirms I want to keep this sender in my list

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  9. Give local news on AOL Homepage Where It Says Local News

    Ever since you got Yahoo to do your Local News on AOL Home Page I am NOT getting local news. You used to use a local newspaper or TV station for local News but today for instance I got Ohio News. Other days it is news for other parts of the United States,. I know Verizon now owns AOL and Yahoo but Yahoo is NOT giving LOCAL NEWS. I have written to you earlier about this but still getting news that is NOT LOCAL. Please correct this or get rid of LOCAL NEWS part of news page.

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  10. 92nd ranked

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  11. 92nd ranked

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  12. auto add email addresses

    discontinue auto add email addresses

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  13. You sent out messages that might as well have been in a foreign language. I guess I will have to see what happens at the end of October.

    We're not all Computer savy. I can drive my car, but I can't begin to understand how to change oil, sparkplugs, brake fluid, etc. Think about it! I've stayed with AOL since the 90's, and have even paid for access all these years, even though I've been told by others I'm wasting my money. I've paid thinking you would take care of changes etc.

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  14. 92nd ranked

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  15. Your app ***

    I have had this account since aol was founded. Now I am considering moving to another provider. This decision, on your part, is absurd and problematic. I already get laughed at for maintaining my aol account, so your decision is to make it worse?

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  16. Shorter wait time for tech support

    Have more technicians available

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  17. 92nd ranked

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  18. Allow for bulk deletion of old emails such as by dates, year or number

    Many of us have lots of old emails in our inbox (eg 20,000) . There needs to be a method of clearing out old emails either by year or by a date range . It is too tedious to delete old emails one at a time

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  19. People complain about your security part! Correspondence do NOT go through. I already gave up with Skype. There is more programs and better

    Stop security non-sense. Only if requested.
    I stopped use Skype and recently gave up.
    There is more better programs than yours.
    e-mail different for my confidential message protection

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  20. remove birthdate from personal accounts

    Its private data according to the U.S. government

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