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369 results found

  1. Don't disconnect tech support customers.

    You need to terminate your Tech Mo. He wasn't that helpful, cut me off & hung up on me

    177th ranked

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  2. I want my OLD AOL site, the new one sucks!

    I want my OLD AOL site, the new one sucks!

    1st ranked

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  3. Datamask does not install properly. I have screenshots showing installation is compromised.

    Have an advanced tech look into this. I did have assistance from AOL, but it was unsuccessful.

    177th ranked

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  4. I believe it too late to for AOL to improved after over 30 years I an leaving

    I believe it too late to for AOL to improved after over 30 years I an leaving

    177th ranked

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  5. Stop all Harris Waltz propaganda

    stop all propaganda from the NAZI Kamala Harris and the Democratic Nazi communist party,

    they are only propaganda directed at weak minds that failed in life to be productive enough to even have their votes counted.

    177th ranked

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  6. lines down the left side of the emails

    AOL, I keep responding to you HERE, at Feedback. I am not on X, I don't DM. Please help me and all the others who have complained about this constant problem, as I have described below.
    AOL, you responded to me by email, but it says I cannot reply.
    I don't know what a "DM" is and I am certainly NOT on "x.com"
    What is happening is simple, as everyone else has said, every time you either forward or reply ANOTHER line appears all the way down the left-hand side. So as I communicate back and forth, some of my…

    177th ranked

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  7. have people that know what they are doing and have them in the USA

    theAOL Help department is a SCAM !!!!

    they wanted to take a phot of my driver's license. !!!!!

    47th ranked

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  8. Hardware problem: call support 800-827-6364, wants the 1st 3 letters of my email addr, can't hear me.

    You have no way on your web site to report obvious problems like this one. As stated above, I needed to call Support, dialed above number. Automated voice wanted the first three letters of my email address but couldn't hear (did not respond to) my voice. Tried half a dozen times.

    108th ranked

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  9. Please STOP sending me ads for cremations and funerals at the top of my emails!!!!!

    I do NOT want ads for cremations and funerals at the top of my email chain. REMOVE THEM PLEASE!!

    108th ranked

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  10. STOP SENDING ME AOL ADS WHEN i AM paying aol for AD FREE usage!

    I have paid AOL for past 5-6 months and AOL keeps showing me ADS!!
    Don't sell consumers AD FREE PLAN and make them see your AOL ADS!!! Stop this!!

    32nd ranked

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  11. Rejected for no reasons given with no appeals by AOL

    My comment account has also been rejected for NO GOOD REASON & I have not misused any of the guidelines listed. No profanity, threats, lies, vulgar languish OR starting a fight on purpose. This is not how to treat a 20 plus year PAYING customer. All comments , Even praise, Is now rejected without a warning, A reason,a notice, & any appeals I have made go unanswered by AOL. I guess your not interested in my business anymore. I'll find another server.

    177th ranked

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  12. Comments

    What happened to "comments"? The little blue block at the end of an article to open the "comments" is there but when you click on the box - nothing appears. Posted 5/14/24

    73rd ranked

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  13. New features!

    Master username Debbie Floyd

    I would like to remove sub usernames tedleoclaramae.

    My parent died last two years ago. No longer to keep sub usernames!

    Anyway, I did set up a new sub username for my parent and anyway, they never used it. My parent died last two years ago.

    I would like to change new password to my new ID user name and it is Debbie.

    I can change my new passwords by myself.

    PinkieDebbie@aol.com

    Smile, Debbie

    108th ranked

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  14. traduction en francais

    impossible de trouvez le traducteur en français

    177th ranked

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  15. The Free AOL is messing up. There is no send button

    I have the Blue Classic AOL and today 12/24/23
    Aol has no Send button. Not in Draft or compose or forward.
    Please FIX

    42nd ranked

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  16. STOP EDITING MY EMAILS IT IS NOT UP TO YO TO DECIDE IF THEY ARE SPAM

    DON'T LIKE YOUR MESSAGE 'WE THINK THIS IS SPAM"
    KEEP YOUR NOSE OUT OF MY BUSINESS. I DON'T NEED
    YOUR HELP TO DECIDE WHAT IS SPAM.

    177th ranked

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  17. Return to old format PLEASE

    RETURN TO OLD FORMAT PLEASE

    5th ranked

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  18. do not like this platform want my old aol back how dare you change it

    hate this go back to old way not nice or friendly

    5th ranked

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  19. quit screwing with things that are working

    quit screwing with things that are working

    9th ranked

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  20. yes you bill

    you are an *******

    108th ranked

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