AOL Help
AOL Help
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Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
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Email for help
As a current member(3o years or more) phone or live chat is not convenient for my needs. Email should be available for members also.
3rd ranked -
Your news is reporting is biased . It disappoints many of your loyal Aol users :(
Equal and balanced news would be appreciated by we loyal customers .
18th ranked -
Stop scamming us with AOL tech problems we are then supposed to pay aol tech to fix
Get rid of these horrible ads. I would be a willing victim of AOL extortion and pay not to have them. I was a paid member until i got all those awful ads slowing my computer relentlessly. I now hate google and verizon and any company adverstis ing. Since paying a fee does not remove them....I stopped being a paying member. Then both my attach and insert functions stopped working. Aol creates a tech problem and then wants us to pay to have AOL tech fix it. Nice scam . Should be reproted I will research how to do that…
48th ranked -
The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is ininteligibl
The people who design aol do not use it as a new customer, they build it as they like it. The whole application, ie web site is inteligi
ble.I f I wanted to open a new account , no where it let you know how to do. don't think that helps aol.
31st ranked -
You SERIOUSLY need to hire a capable or reasonable editor or a proof reader/ad exec
I have worked at all of the above and your articles/writers are SO exceptionally poorly educated or completely lack common sense, integrity, ability to spell or write a grammatically correct phrase or sentence, much less an ARTICLE.....
I am am available on a freelance basis.... !!!!!
One way or another, as the longest running "website" and provider.... you must be more cautious of the vendor site to affiliate yourselves with.
They speak volumes about your reliability(rather than ad money"..... Do you want to be taken as a "credible" website or not???????
31st ranked -
easy account verification
When verification is needed, instead of the notification popping up when ever it wants; there should be a tab to click on when we're ready with our phones or access to our back up emails. Then we could actually accomplish the task, instead of worrying about getting locked out, as the notification appears and disappear at it own whim.
22nd ranked -
my idea is to ACTUALLY get help!!!!!!!!!!!!!!!!!!!!!!!
what good is help when there is none????????
22nd ranked -
functionality problem
What the **** does "Disallowed Key Characters" mean? I clicked on a link from Nortons several times and got this message, and after several attempts, was still unsuccessful!!!
48th ranked -
31st ranked
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10th ranked
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stop showing me Biden Harris ad every time I open aol or Im leaving you
Stop Showing Biden /Harris ad every time I open my aol.
18th ranked -
I hate your blue app
Your blue app ***. I want the old black and white only. Been an aol consumer for years and you really messed up. Again, I hate your blue app
31st ranked -
I am sorry all my efforts are not handled ****** content emails still I must leave aol 07/01/2020 good bye!!
horrible ****** content it must be too much for you to handle so sad I really liked AOL.COM had it for years must leave by 07/01/2020! have you let me down!!
12th ranked -
31st ranked
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I have no idea but I did have a question...
I think 15 minutes is long enough to wait for someone to help you when you ask a definitive question. Am beginning to reconsider AOL. Maybe "too big for your britches???"
2nd ranked -
stop sending me political ads!!!!!!
stop sending political ads
31st ranked -
The news is always against our president, it should be bias. If you keep putting down Trump I have gmail already, so the next step is easy.
Stop taking sides against our president. News should be bias, not taking sides. Gmail is just around the corner
31st ranked -
I HATE AOL!!!!!!!YOU GUYS ARE ********.
YOU GUYS ARE *****! EVEWRYONE HATES AOL BUT WE ARE STUCK WITH IT BECAUSE YOU DO NOT ALLOW FORWARDING. * AOL
31st ranked -
Make it possible for ALL MY EMAILS, NEWS STORIES, ETC., APPEAR LARGE FONT AND IN BOLD. R AND IN BOLD
USING CAPS MAKES IT EASIER TO READ. DOES NOT INDICATE HOSTILITY OR ANGER.
PLEASE MAKE IT POSSIBLE FOR CUSTOMERS WITH LIMITED EYESIGHT TO HAVE ALL WRITING IN LARGER FONTS (18 GREAT) AND IN BOLD. JUST LIST OPTIONS SIMPLY SUCH AS: WANT LARGER FONT? WANT IN BOLD? WANT EVERYTHING IN BOLD AND LARGER FONT? MAKE IT THIS SIMPLE. I AM 86.48th ranked -
get real help!4days trying to change password!Why do I have to pay for help? I pay way too much, Sprint is looking better!Totally fed up can
maybe you can really givehelp!Why amI paying for help to just change password??totally fed up after 4 days trying
31st ranked
- Don't see your idea?