Skip to content

AOL Help

AOL Help

If you would like to provide feedback for a particular AOL product, please visit our feedback site to select the particular product you wish to provide information about.

This forum is for you to make suggestions and provide thoughtful feedback about the AOL Help site. We’re always trying to improve our site and we can use the most popular feedback to make a positive change!

This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

Tell us how we can improve AOL Help. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.


607 results found

  1. IMPROVEMENT!!!

    Today, fearing I'd run into more problems, I switched to Standard AOL. WHOA!!! font size, style and colors are back! THANK YOU! Page layout (margins, center, left, right) is back! Thank you! The ability to scroll through my emails instead of pages is returned. THANK YOU! The ability to attach more than one photo at a time is restored! THANK YOU! Will now try to type captions above or below each photo and see what happens. YOU ARE LISTENING AND RESPONDING! THANK YOU!!!!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Better help on phone calls for help

    My Favorites folder lost all of my folders ever since the "upgrade" to email. Called help and got some one who cannot speak english very well then my call was disconnected. Needless to say I got no help and still do not have my folders. I've been a member since 1997.

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. 166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. 166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. How do I get rid of Bing, it keeps coming up when I want my mail.

    Bing, what is it and how do I get rid of it.

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. I AM signed in!

    I am trying to compose a new email, using different font sizes, font colors and wanting to use the italic font style for a portion of message. IT'S IMPOSSIBLE TO DO NOW! Please go back to original (not basic, not standard, but the original highly used and appreciated aol)!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. PLEASE GIVE ME BACK THE OLD FORMAT FROM MAY 2023!

    i DON'T LIKE THIS FORMAT. TOO MUCH WASTED SPACE. i DON'T NEED SEPARATION FROM DAY TO DAY. i NEED A MORE CONCISE PLATFORM...NOT STRETCHED OUT! THIS WAS A BAD IDEA..

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. care about your customers

    Have humans help humans

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. 166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. I got an error when visiting www.service.transunion.com/

    I got an error when visiting www.service.transunion.com/.

    Error code: 1020
    Ray ID: 7d7d17135d398de2
    Country: US
    Data center: mia05
    IP: 65.33.1.4
    Timestamp: 2023-06-15 19:06:25 UTC

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Respond to me case 20782960 and full file

    6/11/2023 from Lois Rubenstein
    RUBES113@aol.com
    most recent case #20782960 with Joe
    earlier 20782960
    since May 26, 2023

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Respond to me case 20782960 and full file

    6/11/2023 from Lois Rubenstein
    RUBES113@aol.com
    most recent case #20782960 with Joe
    earlier 20782960
    since May 26, 2023

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. 101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Stop multiple request to update my profile.

    Aggrivating to not be able to open my email because I do not want or need to add anything more to my profile, so now I am blocked from access to my account.

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. 166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Provide an option to talk to a live agent via chat. The virtual chat option is useless.

    Provide an option to talk to a live agent via chat. The virtual chat option is useless.

    61st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Truth or scam

    I received this message today from "A0L Management Services* bbclara@sbcglobal.net

    AOL.MAIL

    Dear user,

    We are closing all old version of our Mailbox as from Today, Please follow the link below to update your account,

    UPDATE NOW

    Failure to do this. Your account will be closed.

    AOL - ADIMN"

    How true is this?

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Community Guidelines

    TELL ME WHAT'S WRONG WITH THIS PICTURE...

    WHAT... YOU CAN'T...

    GEE... I WONDER WHY?

    DOUGLAS
    Replied toRaahoo 2 hours ago

    LOL! You failed Bigly!

    Your comment has been rejected.
    Replied toDouglas 1m ago

    As if you know anything about anything, Dougie...
    Except how to say "Bigly"!
    Gee... I wonder where you got that?

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. Community Guidelines

    REJECTED...!!!
    REALLY...???
    HOW ABSURD...!!!
    AND UNNECESSARY...!!!

    Your comment has been rejected.
    Replied toJim on the Coast 6h ago

    Interesting how you so easily dismissed Brinton's widely recognized and acknowledged knowledge, skill, and experience, Jim...

    Simply because you don't like "what" he is!

    That kind of puts a great big hole in your high-falutin' "merit" theories...

    And in your integrity!

    166th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Community Guidelines

    JUST MORE OF YOUR "COMMUNITY GUIDELINES" OVERREACH...!!!

    SAD... AND ABSOLUTELY CONTRARY TO YOUR STATED INTENTIONS...!

    THE REALLY FRUSTRATING THING FOR YOUR CUSTOMERS IS THAT THIS SITUATION IS TOTALLY FIXABLE...

    SO FIX IT...!!

    Your comment has been rejected.
    Replied tonews 3m ago

    You can make those points, Newsy...
    And allegedly support your agenda...

    By conveniently ignoring the fact that the "Dixiecrats" of yesterday, have become the Republicans of today... and essentially... visa-versa!

    But that little factoid of "real history" doesn't fit into your agenda... so you simply 'cancel' it!

    Good for you! I hope you sleep better at night!

    101st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
1 2 6 8 10 30 31
  • Don't see your idea?

AOL Help

Categories

Feedback and Knowledge Base