AOL Subscriptions and Plans
62 results found
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Need Better Customer Service.
Need Better Customer Service. I was charged for a Non Authorized Service on my Credit Card. The last Rep was very Sarcastic.
108th ranked -
Chat rooms.
I will remove all of my business from AOL dating back over two decades.
Really, this is such a drain on your f ing profits?
you won’t have to worry about mine any more.
45th ranked -
I pay $33.00/month. I do NOT want to see ANY ADS...POP UP or others. I blocked them but still get them. Fix it or good bye.
block ads on my paid account or good bye
6th ranked -
AOL is truly inept.. SLOW.SLOW..SLOW..Improve your network!!!
AOL is truly inept..SLOW..SLOW..SLOW..
24th ranked -
Provide a telephone number where one can get clarification on some item.
Example;ou will say download free.Does that mean the download is free then a cost to use it starts is is the use going to be free? Another is in the package offerings it said not offered in US andd Canada. I am in the US so why give that info and why cannot i get it when you state its in my package free.Confusing even to a college grad ,English major.
67th ranked -
In my mind you could improve one heck of a lot by not being so anti-Trump in all your features
in my mind you could improve one heck of a lot by not being so anti-Trump in all your stuff.
24th ranked -
Poor Customer Service / Long waits for TECH / No support with Mailer-Daemon issue
I have been having a Mailer-Daemon problem since last summer. AOL has not fixed it. My email is being rejected and they said AOL was sending them phishing emails and marketing. They quarantined my AOL Emails.my AOL anymore. I pay $17.95 per month. FOR WHAT? Fix Mailer-Daomon issue please. Why are we paying clients at AOL? GMail is free.
7th ranked -
108th ranked
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FEES
Been using AOL for years and paying almost $30 a month for a service that seems to be free. Supposedly for phone line. Nobody uses hard lines anymore. Why don't you convert these paying customers to a PREMIUM service with quicker dedicated access instead of often waiting on line because of large the freebee crowd.
We have been paying for years, for nothing.
Before we wake up and smell the coffee, please offer us something more. I think we have been faithfull enough to deserve it.1st ranked -
AOL Certified Mail This is an official email from AOL. Learn more FINAL REMINDER: Please update your AOL account today Sun, Oct 18, 2020 9
stop making it harder to use, havent you lost enough users?
67th ranked -
Restaurant discounts should be discontinued.
Tried to redeem restaurant discounts and discovered that discounts are not honored on Friday or Saturday. Your discount program is worthless...a version of "bait & switch" wherein a promise is made and then the promise is qualified to the degree of making it worthless. It's a poor reflection on AOL's character, which is already in question due to the exorbitant monthly fee. Have you no shame?
186th ranked -
It is impossible to navigate your site
Make it easier
16th ranked -
186th ranked
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HOW TO DELETE YOUR AD FROM MY SCREEN. THERE IS NO X TO HIT AND DELETE
I have your ad regarding free check on my speed. This computer is perfect....TELL ME HOW TO GET RID OF THIS PAGE.....YOUR PHONE NUMBER DID NO GOOD....MECHANICAL VOICE SPEAKS THEN HANGS UP. tHIS IS WHAT MAKES ME HATE ANY COMPANY,,,,,***
108th ranked -
As a paying subscriber, I should beble to read the news teasers without constant "next page links"
Paying subscribers should have bypass for bews stories ithout constantly hitting Next Page
4th ranked -
I've been an AOL customer since the mid 90's. If I can't add a new screen name, I'll be canceling my service.
Please reinstate the ability to add a new screen name(s) to my current service, and quit wasting money on offering "free" services that I have no interest in (IE: McAfee, ID protection, etc.).
The ability to have multiple screen names on my account was the number one reason I stayed with AOL for roughly 22 years now.
You have no idea how disappointing not being able to add my daughter to my AOL account is for me.
I'll wait 30 days to see if you will allow me to rename one of my existing screen names.
If you are unable…67th ranked -
AOL's GOLD browser speed has fallen so far behind IE, Firefox, xfinity, etc.
Increase your browser speed levels, AOL GOLD is now like using a dial up program. Moreover, I have to switch to Internet Explorer to print cashed checks, something I was able to do in the past. Seems the other internet browsers are improving service; AOL is regressing, and I'm paying $4.99 a month for **** poor service.
12th ranked -
I can’t figure out how to talk to a real person at aol. How about a telephone number
Add a telephone number
45th ranked -
108th ranked
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Discount Verizon Wireless Basic Plan
Give 50% discount on Verizon's basic $30/month wireless plan, for old, loyal AOL members (Boomers) with flip phones. If Consumer Cellular can offer $15 plans, why not AOL and Verizon?
186th ranked
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