AOL Subscriptions and Plans


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  1. During this world wide plague & unemployment, AOL shouldn't be charging for anything.

    During this world wide plague & unemployment, AOL shouldn't be charging for anything.

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  2. 36th ranked

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  3. I see you replaced Yahoo Finance with AOL Finance. You give no shortcut link to "My portfolios" the way that Yahoo does.

    Provide direct access to stock market quotes without trying to force your users, who are now paying monthly, to go through your endless ads..

    36th ranked

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  4. 6th ranked

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  5. You cold provide the benefits you promise.I was charged for my Lifelock this year, despite being enrolled in AOL Lifelock benifit.

    When I received the notification from Lifelock, I called AOL, and a rep told me to ignore, that I would not be charged. Although the My Benefits shows me still enrolled, when I called AOL when I was charged, I was told I was not enrolled, although on my account, it shows the benefit is still activated. Needless to say, I'm now deciding on a new provider!!

    9th ranked

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  6. 23rd ranked

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  7. Give me a contact option that does not require a cell phone

    I am located where cell coverage is marginal, via satellite. I need a land line option. You will not allow me to register a land line.

    36th ranked

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  8. 23rd ranked

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  9. I've been an AOL customer since the mid 90's. If I can't add a new screen name, I'll be canceling my service.

    Please reinstate the ability to add a new screen name(s) to my current service, and quit wasting money on offering "free" services that I have no interest in (IE: McAfee, ID protection, etc.).
    The ability to have multiple screen names on my account was the number one reason I stayed with AOL for roughly 22 years now.
    You have no idea how disappointing not being able to add my daughter to my AOL account is for me.
    I'll wait 30 days to see if you will allow me to rename one of my existing screen names.
    If you are unable…

    36th ranked

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  10. 36th ranked

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  11. Data selling should be disabled for AOL benefits

    One Life Protected is selling data according to Reputation Defender. This should be stopped.

    14th ranked

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  12. Talk about stupid pleases press 1 ...hummmmmmmm didnt gget that pleases press '1' hum didnt get that , please call us back when you need h

    hire people who talk english and dont work in a gym . fix the please press 1 for help you press 1 and it says Hummmm didnt get that talk about stupid ! WOW

    36th ranked

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  13. 36th ranked

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  14. I don't want to change anything.

    I like the way my AOL is set up. Please leave it alone.

    23rd ranked

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  15. Need better access

    there should be another method of assessing data if not able with conventional. I am paying to subscription it is not free. 100.00 year. Should get better service. Consider leaving.

    36th ranked

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  16. TO Get more help and make it easy when having aol problems.

    you can never get any help when you are having aol problem.
    I don't have an easy access to chat online to let them know what the problem is. Its so annoying and Im a paying customer.
    and Im not happy at all with this service. I have a problem every time Im trying to delete email I get this coming up: This Request is not allowed, Code: EP 4010. Does anyone know what does this means?

    23rd ranked

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  17. Revert back to your former system for Tech support system

    It is Your new Tech support System that doesn't even work marginally.That I am a paid subscriber for

    36th ranked

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  18. Customer service protocols need to be stream lined

    Was on the phone with customer support for almost 2 hours. had to explain my situation 6-7x. no help and I had to pay 14.99 for a free month to get access to the level of support needed for my case . That level was useless as well. It was not until I demanded to speak to a manager that my issue was adequately addressed. Customer know when they are given the run around.

    23rd ranked

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  19. 23rd ranked

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  20. Stop trying to say I have a premium account

    Keep getting your email to pay for premium account? My accounts are free. always have been.

    36th ranked

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