AOL Subscriptions and Plans


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  1. Customer service protocols need to be stream lined

    Was on the phone with customer support for almost 2 hours. had to explain my situation 6-7x. no help and I had to pay 14.99 for a free month to get access to the level of support needed for my case . That level was useless as well. It was not until I demanded to speak to a manager that my issue was adequately addressed. Customer know when they are given the run around.

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  2. 18th ranked
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  3. Stop trying to say I have a premium account

    Keep getting your email to pay for premium account? My accounts are free. always have been.

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  4. ARE U LIARS EVER GOING 2 FIX IT SO WE CAN USE ANIMTED BACKGROUNDS IN OUR E-MAILS....LIKE WE DID BEFORE ???????? UR STATIONARY *** !!!!!!

    LIES NOTHING BUT LIES WE GOT FROM U ALL SO FAR......TIM ARMSTRONG U R THE BIGGEST LIAR !!!!!!!!!!!!!!!!!!!!!!!

    13th ranked
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  5. Improve tech support... difficult to understand and then when I set the phone down to log onto another device (a MacBook) they hung up!

    It shouldn’t be so hard to figure out how to get Private WiFi to work properly on Apple products. It worked for a while and then stopped. It keeps telling me that I’ve added it to another device but I am actually using that device to try and get it to work again. Are you not keeping up with Apple updates? Something else? To add insult to injury, tech support hung up on me!!!!! If it was a mistake, they didn’t call me back or reach out again. They have my email, cell phone number and landline. I am spending…

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  6. OFFER FREE MAGAZINE SUBSCRIPTIONS

    OFFER MAG SUBSCRIPTIONS

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  7. Data selling should be disabled for AOL benefits

    One Life Protected is selling data according to Reputation Defender. This should be stopped.

    27th ranked
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  8. 13th ranked
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  9. 13th ranked
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  11. How come I cannot comment on some of these stories? I am paying $39.99 per month for a ser vice that I could get free from other providers.

    How come I cannot comment on some of these stories? I am paying $39.99 per month for a service that I could easily get free.

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