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200 results found

  1. Go back to a better version of AOL

    I am a charter member of AOL and have observed that the quality of AOL has drastically worsened over the years. Just the latest policy is the inability to view posted comments. Who are the people in charge of AOL? Please replace them.

    26th ranked

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  2. Explain how a posted comment is violating your terms of agreement.

    I have never violated your terms of agreement regarding civility in posting a comment and yet, for the past three months, anything that I post is automatically rejected. To test this theory that my account has somehow been flagged, I posted "test test test" that was automatically rejected as a violation. Please explain:
    1. why and how a person's account gets flagged
    2. what does it take to get the account unflagged.

    71st ranked

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  3. ads in email and on website. If I am a paying member, provide us an option to stop seeing ads.

    I am on the verge of completely moving away from AOL when I see adds in my inbox every day....particularly as a paying user. Some benefits are ok, but not worth me seeing Ads...if this continues, I will canx.

    15th ranked

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  4. 41st ranked

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  5. why am i being charged for AOL services?

    why am I being charged for AOL services? yahoo, google, facebook, twitter, the list goes on is all free the only one with a fee is AOL! why?

    135th ranked

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  6. You’ve got mail

    When I get an email to my AOL inbox I would like it to say “you’ve got Mail”. Literally the only reason I decided to get an AOL was because of nostalgia and I really need that on my phone because I hate my iPhones

    198th ranked

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  7. You should offer other brands and have options besides just Mcafee.

    Like AVG and other brands. Last time I tried Mcafee my pc didn't work well and wasn't easy to uninstall.

    135th ranked

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  8. 41st ranked

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  9. my benefits

    DID U ALREADY "SOLD" THEM TO "STINKING YAHOO" ALSO ?????????????????????????????????????

    135th ranked

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  10. Misdirecting customers intent.

    When I read an AOL story and click the link to turn the page you, at AOL, have programmed that link to jump. So you automatically go to an advertisement. I just wondered if AOL's ad revenues are so deplorable that you have to resort to this, without any concern to the frustration you cause to customers who have stayed with you for over 25 years.

    Steve

    135th ranked

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  11. The Extended Computer Protection "benefit" is somewhat a sham. After spending 26 minutes on the phone with the rep., he said that he could

    RE: Member benefits: Extended Computer Protection Plan: After spending 26 minutes on the phone (mostly on hold), the rep told me that for some reason he could not get the request to go through; and that he could not get through to AOL.

    What a waste of my time . . . Grrr!

    135th ranked

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  12. Get rid of LifeLock. I am notified by credit cards and Identity Guard 3-4 days before LifeLock! AND LifeLock bills me varying amounts.

    Get rid of LifeLock!!! Supposed to be free, but they bill me. They told me that they couldn't cancel it and that AOL had to do that. I finally had to block them on my credit card and then they cancelled my account. It's all about money, isn't it?

    71st ranked

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  13. review the reviewers! postings that are left wing critical are deleted and postings refused

    review the reviewers and posting causing refusal to participate. Some were dismissed immediately, even thougn they DID NOT violate community standards! A case should be opened to identify what comments were inappropriate when left wing comments presented are objectionable yet allowed!

    135th ranked

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  14. AOL mail has not been working since 6/28 when accessed using outlook or iPhone mail app - please fix this.

    AOL has not been working with outlook or iphone mail app for over 2 weeks. It isn't working for many users. AOL - please fix this issue!

    71st ranked

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  15. Have been a member of AOL for the past 10 years, yet I went into the hospital last September for a month,.

    Have been a member of AOL, since 2011, went into the hospital last September, when I came out and tried to use my account (northwest60@aol.com), it wasn't there anymore. Can't bring up my e-mails, so had to start a new account(timothy mccleary@aol.com, but even that account won't let me have e-mails.

    71st ranked

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  16. 41st ranked

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  17. senior citizen rates

    At one time I thought AOL was free for senior citizens. At 77 yo I don't use email very much anymore, I have had the same email for many years, but thinking a free email app is sufficient at this point.

    21st ranked

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    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
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  18. 71st ranked

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  19. Make account cancellation easier to navigate. I spend over an hour trying to cancel System Mechanic. Your services are closed!

    I wanted to cancel my System Mechanic trial. It took an hour to find a way to accomplish this. Make cancellation less complicated and navigation more obvious.

    2nd ranked

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    Gathering Feedback  ·  21 comments  ·  Flag idea as inappropriate…  ·  Admin →
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  20. Offensive ADDS..

    Your adds are offensive to me as a Paying customer therefore I am charging a fee of $.50 per offensive add you gorge the subscription I have had over 25 years . I will bill you each month and expect a reduction of cost noted in full every month.
    bg@aol.com

    135th ranked

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