AOL/ Masque and Gamepoint games will not load, or get disconnected
AOL / Masque Games will not load AGAIN... Same with Gamepoint games. They either freeze or disconnect. WHY ?????
If you’re having trouble with an online game, there are a few easy fixes that could solve the problem. Try the solutions below in the order they’re given. If the first solution doesn’t fix the problem, try the next one.
1. Upgrade your browser
Our games run best on the latest browser technology
Upgrade Firefox: https://www.mozilla.org/en-US/firefox/new/?scene=2
Upgrade Chrome: www.google.com/chrome
Upgrade Safari: https://support.apple.com/en-us/HT204416
2. Install the latest version of Adobe Flash: http://get.adobe.com/flashplayer/
3. Open Games on AOL.com on another browser
Try opening it on Firefox, Chrome, or Safari. If it works in another browser, continue to use that browser to play the game.
4. Clear your browser cache
https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
If you’re using Internet Explorer, you can also try to increase the cache size.
5. Install Java: http://www.java.com/en/download/
6. Clear your Java cache:
How to clear your Java cache: http://www.java.com/en/download/help/plugin_cache.xml
IMPORTANT: Once you’re done clearing your browser cache and Java cache, please close all browsers (or your AOL Desktop software), reopen, and then try playing the game.
7. Reset web settings
8. Restart your computer
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STEVE SCHWEIZER commented
fix the games freezing during the ads. Only option is to back out and start again. Makes playing the tourneys VERY unappealing....... Why play when you can't because the games constantly freeze up
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fonfon134 commented
YOU SHOULD FIX ALL PROBLEMS ON GAMES.COM SITE ...A LOT OF PROBLEM ....?????????
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Anonymous commented
I am not able to chat why???
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Anonymous commented
spades hasn't worked properly for months, now it says "your computer couldn't connect to the game"
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CAROL GRAF commented
Trying to get into euchre I get a "server not found" message!
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ROBERT SAMPSON commented
The above games will not open either via games.com, or Icons off my browser. I get the sidebars (ads) and chatroom is spinning and loading but never activates.
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Anonymous commented
I am having a big problem with the game it keeps saying the page is un
responive
can u please stop this its very annoying and I keep trying to not lose any
coins but I do -
WILLIAM SNODGRASS commented
when are you going to fix backgammon? it's been broken for a month!
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amorr commented
It will play timer during an ad. Screen is black, then, timer slows down and either goes really slow, (and by the time I am back on, I have been removed) or it sometimes stops altogether. Most of the time no ad is playing. Just a black screen. I wished you would stop with the 30 second timer.
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PAUL CHAFFIN commented
FIX YOUR GAMES
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Anonymous commented
mahjong daily game not working
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Joseph Colick commented
This is a problem, not a suggestion. I cannot post a message on Chat. I can type the message, but it will not "send". How do I fix this?
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PAUL CHAFFIN commented
FIX YOUR GAMES
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Anonymous commented
My profile is still there but no name. Recently, I lost access to the lobby. I go straight to a gray screen and have to play robotw until someone else joins.
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Regina Phillips commented
Find someway to get the games to come up faster. It takes at least 45 minutes to get one of them to come up.
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Anonymous commented
die Spielernamen an den Tischen wieder sichtbar machen
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Anonymous commented
There is something seriously wrong with the Masque Publishing backgammon game on the AOL game site. Please fix it!
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fonfon134 commented
As soon as i open your site i get black screen very often or aol not responding or screen jam with ( !!!! )
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Anonymous commented
it keeps freezing up
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Anonymous commented
stuck in lobby please help hunclewhitey of all gin games in lobby