AOL/ Masque and Gamepoint games will not load, or get disconnected
AOL / Masque Games will not load AGAIN... Same with Gamepoint games. They either freeze or disconnect. WHY ?????
If you’re having trouble with an online game, there are a few easy fixes that could solve the problem. Try the solutions below in the order they’re given. If the first solution doesn’t fix the problem, try the next one.
1. Upgrade your browser
Our games run best on the latest browser technology
Upgrade Firefox: https://www.mozilla.org/en-US/firefox/new/?scene=2
Upgrade Chrome: www.google.com/chrome
Upgrade Safari: https://support.apple.com/en-us/HT204416
2. Install the latest version of Adobe Flash: http://get.adobe.com/flashplayer/
3. Open Games on AOL.com on another browser
Try opening it on Firefox, Chrome, or Safari. If it works in another browser, continue to use that browser to play the game.
4. Clear your browser cache
If you’re using Internet Explorer, you can also try to increase the cache size.
5. Install Java: http://www.java.com/en/download/
6. Clear your Java cache:
How to clear your Java cache: http://www.java.com/en/download/help/plugin_cache.xml
IMPORTANT: Once you’re done clearing your browser cache and Java cache, please close all browsers (or your AOL Desktop software), reopen, and then try playing the game.
7. Reset web settings
8. Restart your computer
281 commentsComments are closed
How come the screen comes black every 5 seconds,,,,
NEVER had these problems with Windows7, especially with Just Words. Board freezes, jams, letters won't move...what is going on????
Games not working again
Fix Just Words
Screen come all black very very often
How come screen come black for couple second every 5 or 10 second ??????????
Going to this feedback forum to request assistance.
BINGO FREEZES EVERY TIME IT GOES TO COMMERCIAL. PLEASE FIX ASAP. VERY AGGRAVATING THANK YOU
not an idea, a request
It'**** an idea, it's a request.
Games. Cant get in and if i do after 5 times and have a very good score, it freezes up because an ad is loading. Why don't you fix this. WHY?
James Cook commented
This is the message that shows up when I try to load any games.
Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.
Apache Server at ip-10-97-176-130 Port 8443
When I'm in the Slots Lounge, 90%+ of the time when an add comes up, the site freezes. Why is that?
Karen Trizano commented
I can't get in the Solitaire site all the time.
Thomas Crowe commented
When are going to fix this game??!!
Sought on-line help as directed by AOL and there was none available. The Cue shoots by itself when not being released by the player. It only happens when playing Lucky 8 or Lucky 9 Ball. All other pool games played work just fine. Someone needs to fix these games!!!
When you get to a different level like I have level 2 or 3 you shut dn pc, come back next day ,get on the game & you should be able to play the level you left off with but that doesn't happen, it goes right to the ihighest level % and you haven't even played that level, dis function
Cant get into tournaments and to play any game you must click in the i in the lower right corner of the game
email me with a phone number so I can get on the game and explain better as too whats happening
seems when I play bubble mouse and get from 1 then to 2 turn off the pc, come back the next day to play pick up from where I left off it is now on # 5 & I haven't even played the other levels, so it jumps that needs to be corrected, other wise I have to clear pc & start from the beginning. Somebody in the games get back with me