AOL/ Masque and Gamepoint games will not load, or get disconnected
AOL / Masque Games will not load AGAIN... Same with Gamepoint games. They either freeze or disconnect. WHY ?????

If you’re having trouble with an online game, there are a few easy fixes that could solve the problem. Try the solutions below in the order they’re given. If the first solution doesn’t fix the problem, try the next one.
1. Upgrade your browser
Our games run best on the latest browser technology
Upgrade Firefox: https://www.mozilla.org/en-US/firefox/new/?scene=2
Upgrade Chrome: www.google.com/chrome
Upgrade Safari: https://support.apple.com/en-us/HT204416
2. Install the latest version of Adobe Flash: http://get.adobe.com/flashplayer/
3. Open Games on AOL.com on another browser
Try opening it on Firefox, Chrome, or Safari. If it works in another browser, continue to use that browser to play the game.
4. Clear your browser cache
https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
If you’re using Internet Explorer, you can also try to increase the cache size.
5. Install Java: http://www.java.com/en/download/
6. Clear your Java cache:
How to clear your Java cache: http://www.java.com/en/download/help/plugin_cache.xml
IMPORTANT: Once you’re done clearing your browser cache and Java cache, please close all browsers (or your AOL Desktop software), reopen, and then try playing the game.
7. Reset web settings
8. Restart your computer
289 comments
Comments are closed-
Anonymous commented
The pinochle game is awarding the points from each hand to the wrong partners.
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Anonymous commented
just words is not opening to be able to play last two days
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Anonymous commented
also cannot get in game. click on sit get robot
last 2 weeks . no problem before wahoo game -
t CROSS commented
TOTAL RUBBISH IF ITS NOT ONE THING ITS ANOTHER
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t CROSS commented
get your act together unable to open hearts to play. you have a problem AGAIN
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Anonymous commented
what in the world is going on with this site ... you fix Gin and now euchre and whist don't load ..... others are complaining about different games...boy you have really screwed up!!!!!!!!!!
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nancy Ryan commented
when I try to play euchre or whist a screen pops up and says I have no internet connection which is BS please help me get those games back ASAP
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Anonymous commented
I cannot get anything to load.
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nancy Ryan commented
HELP me restore Euchre and Whist, they will not load!
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nancy Ryan commented
cannot play Euchre and Whist, both games do not load....what now, I need help
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nancy Ryan commented
Euchre game will not load
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Anonymous commented
IT WAS FINE THEN NOT
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moe commented
tell me why i go to a room to play gin and thereis one player but it says i cant play wait for an open spot.
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Anonymous commented
you all suck
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Anonymous commented
i can watch the dam adds but can`t play the game what kind of **** is this
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fonfon134 commented
Tell me why that's the only site that the screen comes black ALL TIME
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Anonymous commented
can you bring back word battle game
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Anonymous commented
Fix the issue with Masque Publishing or supply information to access Masque Publishing
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Nick commented
Gin Rummy does not work!
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Anonymous commented
tired of playing the robot - why can't we play other players anymore???