AOL/ Masque and Gamepoint games will not load, or get disconnected
AOL / Masque Games will not load AGAIN... Same with Gamepoint games. They either freeze or disconnect. WHY ?????
If you’re having trouble with an online game, there are a few easy fixes that could solve the problem. Try the solutions below in the order they’re given. If the first solution doesn’t fix the problem, try the next one.
1. Upgrade your browser
Our games run best on the latest browser technology
Upgrade Firefox: https://www.mozilla.org/en-US/firefox/new/?scene=2
Upgrade Chrome: www.google.com/chrome
Upgrade Safari: https://support.apple.com/en-us/HT204416
2. Install the latest version of Adobe Flash: http://get.adobe.com/flashplayer/
3. Open Games on AOL.com on another browser
Try opening it on Firefox, Chrome, or Safari. If it works in another browser, continue to use that browser to play the game.
4. Clear your browser cache
https://help.aol.com/articles/clear-cookies-cache-history-and-footprints-in-your-browser
If you’re using Internet Explorer, you can also try to increase the cache size.
5. Install Java: http://www.java.com/en/download/
6. Clear your Java cache:
How to clear your Java cache: http://www.java.com/en/download/help/plugin_cache.xml
IMPORTANT: Once you’re done clearing your browser cache and Java cache, please close all browsers (or your AOL Desktop software), reopen, and then try playing the game.
7. Reset web settings
8. Restart your computer
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Anonymous commented
ADOBE THIING COME UP.WILL NOT LET ME PLAY
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Emily Grande commented
I don't like it
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Emily Grande commented
it won't let me play the game
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LAVERNE NAVARRO commented
please fix, oh and how about giving me my bonus...ty
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a291250 commented
i cannot play poker with my screen name
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PAUL CHAFFIN commented
FIX THE BLASTED GAME
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Anonymous commented
Fix the Chat in the Poker Rooms.
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Anonymous commented
no names in the lobbies of Gin Rummy except mine ...... what now????
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Anonymous commented
Pinochle not loading,
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Barbara commented
Just words will not load??? Please Help!
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Anonymous commented
The pinochle game is awarding the points from each hand to the wrong partners.
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Anonymous commented
just words is not opening to be able to play last two days
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Anonymous commented
also cannot get in game. click on sit get robot
last 2 weeks . no problem before wahoo game -
t CROSS commented
TOTAL RUBBISH IF ITS NOT ONE THING ITS ANOTHER
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t CROSS commented
get your act together unable to open hearts to play. you have a problem AGAIN
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Anonymous commented
what in the world is going on with this site ... you fix Gin and now euchre and whist don't load ..... others are complaining about different games...boy you have really screwed up!!!!!!!!!!
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nancy Ryan commented
when I try to play euchre or whist a screen pops up and says I have no internet connection which is BS please help me get those games back ASAP
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Anonymous commented
I cannot get anything to load.
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nancy Ryan commented
HELP me restore Euchre and Whist, they will not load!
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nancy Ryan commented
cannot play Euchre and Whist, both games do not load....what now, I need help