AOL Mail Noble
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
149 results found
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7th ranked
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don’t delete old emails
why did you delete old emails, i have lost conversations with family members i can no longer speak to, notes and pictures i had saved in this account. why would you be so cruel
3rd ranked -
Failed communication on deleting emails
Deleting ALL emails due to inactivity? You FAILED to send any notification to me to sign in or give me a warning. Lost emails from people who are gone and conversations I’ll never get back.
Such a disappointment to come to realize you’ve stolen that from me.
9th rankedHi there! We're really sorry to hear you're dealing with this issue, but we'd love to help! Can you provide us with some more information? You can reach us over on X.com through a DM @AOLSupportHelp or on our Facebook page AOL Customer Care via a PM. We're lookin forward to figuring this out together!
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Get rid of the adverts popping up in my emails.
Please get rid of the adverts that now keep popping up in with my emails. Really annoying. Annoying enough to cancel AOL account !!!
52nd ranked -
Cut the spam,I get hunderds a day,and multiples from the same
Your spam is horrendous,you don't provide a way to block them,all they do is spoof a different from address
42nd ranked -
Get rid of the adds at the top and middle of my emails or I'll just use gmail!
Get rid of the adds at the top and middle of my emails list or I'll use gmail only?
52nd ranked -
Do not want subscriptions to display in mail. This is a new feature that was not authorized or wanted. Just installed without permission.
Drop subscriptions from drop down menu in mail. Not wanted or needed.
Not an intelligent addition either.61st ranked -
I would like to be able to "auto forward"
Ability to auto forward new mail to gmail so i can stop 100 spams per day thanks
89th ranked -
The Spam Mail is Ridiculous
There was a time where the junk mail wasn’t entering the regular inbox so often. This is now a regular occurrence and it’s beyond annoying. They’re being moved to junk everyday now!! I have a primary email with yahoo and this doesn’t happen nearly as much. I am looking to delete this email altogether.
89th ranked -
Move the ads to the end of the email list
Move the ads to the end of the email list.
89th ranked -
Width Adjustment of Mailbox List vs Reading Pane
Users need to be able to manually move/set the separation bar between mailbox contents and reading pane.
Most monitors are SO large today that having the reading pane occupy 70% or more of the pane is a detriment to easy navigation. The mailbox contents list is of limited use when it's needllessly narrow and many emails are of such low value that being able to see them as 33-50% of the left of the screen leaves LOTS of space for reading while being able to preview one-liners or alerts, simple yes/no replies, etc.
11th ranked -
Select an email, search all rmail gor yhst one rmail
Be able to select one email, not parts of a possible word, in the email or subject line, just one email. So I can select all, of those emails and delete them.
34th ranked -
After changing password they still using verification code.
When changing your old password to a new one,they still send the verification code.
25th ranked -
Categorize emails by sender
AOL used to offer an option to group/categorize emails from the same sender. It made it so much easier and quicker to delete emails. I am overwhelmed by the amount of emails I receive daily and would like this feature to return.
52nd ranked -
Too much spam. Also discovered a whole bunch of spam contacts in my address book. How does that happen?
discovered spam contacts in my address book. How does that happen?
89th ranked -
Auto reply to certain email
I want to be able to set automatic replies to certain emails
128th ranked -
I accidentally unsubscribed emails from Jackson Rancheria, but can't find an "Undo" option anywhere. Could we make it easier to find?
Could we make an undo option for emails we unsubscribe from easier to find. I'm sure the option must be there, but I can't find it.
Thank you.
👍😎👍42nd ranked -
Why can't I find, edit or email groups from the app. Can I set different groups with my own headings?
I want to sent edit and email my own groups in the app. I use to be able to in a previous version. It is better if I log on line, but I seem restricted to AOL defined groups.
20th ranked -
Rethink your definition of service
My parents misplaced old password to their AOL account and the recovery link was going to an old landline phone number. Called for assistance. After 20 minutes of what I thought was good service, I got a shakedown for $15.99 a month to fix it for them. I was told it was their fault for not keeping the account updated. Thought someone would like to know this is who you have representing your organization.
128th ranked -
Dont put ads in my email inbox.
Stop putting adverts in my email inbox. You bunch of toenails
128th ranked
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