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1466 results found

  1. Why did you change the hearts formant? Previous browse lounge much better. Too much time allowed for players to play.

    Why did you change the hearts formant? Previous browse lounge much better. Too much time allowed for players to play.

    2607th ranked

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    0 comments  ·  Games  ·  Admin →
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    AOL Admin responded

    Thank you for your feedback! The best way to address issues with games is to contact Masque at support@masque.com for personalized help.

  2. WHATS WITH THE SMALL GAMES????????????????????/

    WHATS WITH THE SMALL GAMES??????????????????

    2607th ranked

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    1 comment  ·  Games  ·  Admin →
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  3. hello!

    I found the games somewhere on AOL it was along the left hand side panel under all of the other icons such as aol weather,email,aol profile,news,entertainment,finance,lifestyle,and sports.and whereas its above the AOL subscriptions.

    2607th ranked

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    0 comments  ·  Games  ·  Admin →
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  4. Hire better people, since you started your last update nothing is working correct. I made a comment about you fail and all you did was mute

    Hire better people, since you started your last update nothing is working correct. I made a comment about you fail and all you did was mute me.
    I can only access 3 tables in a room, you seat us all at a new table every time so all we can do is leave and browse tables to find a game so instead of making useless upgrades that never work maybe hire IT people that know how to make an upgrade that works.
    NEXT TIME don't try to be smart just make things work

    2607th ranked

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    0 comments  ·  Games  ·  Admin →
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    AOL Admin responded

    Thank you for your feedback! The best way to address game issues is to contact Masque at support@masque.com for personalized help.

  5. New web page, problem

    I am a senior who likes to play your games from Masque, but you redesigned the web page and now the games are about a fourth of the size. As I said I am a senior and I can not see the games anymore. Could you please go back to the way it was. Thank you

    2607th ranked

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    0 comments  ·  Games  ·  Admin →
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    AOL Admin responded

    Thank you for your feedback! The best way to address game issues is to contact Masque at support@masque.com for personalized help.

  6. this is not working

    i have a jpg of the problem. your new screen look has made playing card games impossible!

    2607th ranked

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    1 comment  ·  Games  ·  Admin →
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  7. 2607th ranked

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    0 comments  ·  Games  ·  Admin →
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  8. remove guest players from games with chat

    Remove guest players from games with chat. Members have been chatting with each other for years and now we don't know who can see us but we can't see them. This is a new occurrence and not popular with AOL members.

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    0 comments  ·  Games  ·  Admin →
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    AOL Admin responded

    Thank you for your feedback! The best way to address game issues is to contact Masque at support@masque.com for personalized help.

  9. Just Words (Masque) ads...

    The ads on the game are always overly repeated. I stopped playing for a while. Went back on the other night and the ad pops up with two guys kissing. Take this kind of stuff off. Disgusted me...

    2607th ranked

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    0 comments  ·  Games  ·  Admin →
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  10. FIX THE GAMES

    I PAY TO PLAY YOUR GAMES FIX THEM THE 8 BALL POOL GAME KEEPS FREEZING

    4616th ranked

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    0 comments  ·  Games  ·  Admin →
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  11. Problem with recent changes made to Euchre game.

    Often times, the cards displayed in my hand after trump is called are not accurate, and there are six, not five. And when a card is selected to be played, something completely different comes out. This just occurred after your most recent display changes. Excellent site but please correct this new problem. Thank you.

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  12. not an idea, just a note that the ngames are not loading, you have a glitch in Masque Publishing games

    Masque Publishing games will not load, glitch in AOL or Masque .. my side is ok

    2607th ranked

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  13. 2607th ranked

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    0 comments  ·  Games  ·  Admin →
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  14. Chat

    Chat with girls

    2607th ranked

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  15. 2607th ranked

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    5 comments  ·  Games  ·  Admin →
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  16. You Say You Support the Firefox Browser....

    There are a myriad of programming glitches Masque Techs chalk up to users who choose Firefox as their browser and NOT Chrome. You claim to support all major browsers including Firefox and yet I get the same response from Masque I always do: Try using Chrome! That's my choice and will never use Chrome. Fix the glitches you are well aware of while using Firefox or hire people that can program properly.

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    1 comment  ·  Games  ·  Admin →
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  17. If you're going to continue to use Masque for your gambling, you need to get them to put it back the way it was.

    Many do not like seeing the chat while they are playing. With their new format, about a third of my screen is just black. Nothing about the changes is appealing, so I will discontinue playing on your site. I played other games when I used the casino, but I won't anymore if you don't put it back the way it was. This is awful.

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  18. 2607th ranked

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    1 comment  ·  Games  ·  Admin →
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  19. the games don't load, but the ads stills seem to stream in. Good money maker on AOL's part

    We are here to play the games. Not to just watch ads stream in while the game tables don't load

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    2 comments  ·  Games  ·  Admin →
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  20. aol needs to improve it's games.com the new poker site isn't good and the folks in the lobby chat needs to removed

    someone or somebody needs to view the chat in the lobby the fcc would be shocked that that get printed

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