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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
1442 results found
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this is not working
i have a jpg of the problem. your new screen look has made playing card games impossible!
2178th ranked -
Why has AOL changed a good and easy Canasta game to a new format and is this permanent?
Why not stay witth the old format?
2178th ranked -
remove guest players from games with chat
Remove guest players from games with chat. Members have been chatting with each other for years and now we don't know who can see us but we can't see them. This is a new occurrence and not popular with AOL members.
2178th rankedAdminAOL Admin (Admin, AOL) respondedThank you for your feedback! The best way to address game issues is to contact Masque at support@masque.com for personalized help.
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game isn't loading like it had been a lot lately
on my AOL email website I went to my AOL email's website apps and then went to games and clicked on games and then I went to classic solitaires and it was trying to load the classic solitaire and it wouldn't load the classic solitaire card game real well now my classic solitaire card game loaded real well but a couple of different times before it was showing your game-classic solitaire game will load after this ad I have video ads before the classic solitaire card game loads.
3963rd ranked -
to improve on online trust please make sure when u update your site to place the correct saved mail back
to improve on customer support please put the user saved messages back i am missing a lot of saved mail .its funny i had a resamue 10 years saved but not my pics please have some one send me some feedback on how to not keep getting hacked.
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getting bumped from the solitaire card game
usually or every now and then or quite frequently or every so often once in a great while or about or almost everyday or almost every evenings while and during when I'm playing solitaire the card game I'm getting bumped from my card game and I have to keep going to my AOL email apps and click on games and then go to the solitaire card game and play it and in the middle of when I'm playing solitaire I'm getting bumped from it every time or in the middle of my playing solitaire the card game of it.
2178th ranked -
FIX THE GAMES
I PAY TO PLAY YOUR GAMES FIX THEM THE 8 BALL POOL GAME KEEPS FREEZING
3963rd ranked -
Problem with recent changes made to Euchre game.
Often times, the cards displayed in my hand after trump is called are not accurate, and there are six, not five. And when a card is selected to be played, something completely different comes out. This just occurred after your most recent display changes. Excellent site but please correct this new problem. Thank you.
2178th ranked -
not an idea, just a note that the ngames are not loading, you have a glitch in Masque Publishing games
Masque Publishing games will not load, glitch in AOL or Masque .. my side is ok
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2178th ranked
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Chat
Chat with girls
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I am not able to have a chat while playing a game, getting an error "can't chat because you have been muted"
I am not able to chat while playing a game
2178th ranked -
You Say You Support the Firefox Browser....
There are a myriad of programming glitches Masque Techs chalk up to users who choose Firefox as their browser and NOT Chrome. You claim to support all major browsers including Firefox and yet I get the same response from Masque I always do: Try using Chrome! That's my choice and will never use Chrome. Fix the glitches you are well aware of while using Firefox or hire people that can program properly.
2178th ranked -
you do not answer the phone and do answer this foremat
answer comments and answer phone
2178th ranked -
If you're going to continue to use Masque for your gambling, you need to get them to put it back the way it was.
Many do not like seeing the chat while they are playing. With their new format, about a third of my screen is just black. Nothing about the changes is appealing, so I will discontinue playing on your site. I played other games when I used the casino, but I won't anymore if you don't put it back the way it was. This is awful.
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2178th ranked
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the games don't load, but the ads stills seem to stream in. Good money maker on AOL's part
We are here to play the games. Not to just watch ads stream in while the game tables don't load
2178th ranked -
aol needs to improve it's games.com the new poker site isn't good and the folks in the lobby chat needs to removed
someone or somebody needs to view the chat in the lobby the fcc would be shocked that that get printed
2178th ranked -
Muting is grossly unfair
The mute button is unfair. Why do you give unilateral authority to one person to prevent the mutual exchange of ideas between me and multiple other persons? Somebody muted me and I am still muted many days after the mute was initiated I dont even know who muted me and I dont even know why I was muted.
2178th ranked -
why can't I no longer play Texas Holdem Poker? Even though you no longer support Adobe Flash, what else is there?
please help me. i've played since 1995.
2178th ranked
- Don't see your idea?