AOL.com
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.
2589 results found
-
Aol Articles
On mail.aol.com-through the ''today on AOL'' option I have white gaps in between the news artcles that take a chunk from the screen, If I use the arrow to go from left to right or the opposite way all the news articles keep repeating and I get to a point where articles disapear all together. Ttried multiple trouble-shooting steps with AOL Canada but no real solution was found. I was advised to leave a feedback about this on-going issue. Th case that we had worked on is ''Case 32867465'' where all the detailed notes would be left on. The issue…
5017th ranked -
Stop incorporating Yahoo news pages when checking comments
EVERYONE REALIZES THAT YAHOO IS RUNNING AOL; BUT STOP INSERTING ITS PAGE(S) INTO THE EXISTING AOL FORMAT. WHEN TRYING TO VIEW LIKES OR REPLIES TO POSTS IN THE COMMENT SECTION OF A NEWS ARTICLE, WHEN YOU CLICK ON THE BELL ICON & THE RESPONSES, SOMETIMES RATHER THAN BRING UP YOUR POST, REPLIES, THUMBS UP &/OR DOWN...IT TRANSFERS YOU TO THE SAME STORY ON A YAHOO PAGE WITH DIFFERENT COMMENTS (SAYING YOU HAVE TO LOG IN). IF YOUR INTENTIONS ARE TO EVENTUALLY COMBINE THE TWO COMPANIES, YOU NEED TO GIVE PEOPLE A HEADS UP SO THEY CAN DECIDE IF THEY WANT…
5017th ranked -
Please fix text messages on news banner, it is blank
About a month or so ago, the text that accompanies the news items is blank. I am using Firefox and have tried other browsers to try to isolate the problem. The problem is common to all the browsers, the text is missing from the news articles and the only work around is to hit the F5 refresh key exactly 4 times and magically the text appears.
Is AOL aware of this problem and if so when will it be fixed? It's a really weird problem in that using the F5 key exactly 4 times will start showing the text next…
5017th ranked -
Correction Needed: Parade Article by Lauren Wellbank Misidentifies SSI
The article repeatedly refers to SSI as “Social Security Income.”
This is incorrect and misleading.SSI stands for Supplemental Security Income.
It is a needs‑based welfare program for low‑income elderly, blind, or disabled individuals.
It is not Social Security retirement, and it is not funded by Social Security payroll taxes.The article repeatedly refers to SSI as “Social Security Income.” This is incorrect and misleading.
SSI stands for 'Supplemental Security Income.'
By mislabeling SSI as “Social Security Income,” the article implies that the proposed rule change affects Social Security retirement beneficiaries, which is false and unnecessarily alarming to readers.
Please…5017th ranked -
NO MORE **** ON SPAM/IN BOX!!!!!!!!!!!!!
I submitted my complaint about NO MORE *.............and because of that.....aol TRIPPLED THE * POSTS!!!!!!!!!!!!!! why?????????????
5017th ranked -
Poor choice of 'news' articles
Your choice of headlines/articles is not appreciated. Too many nearly naked women and not enough news. Tabloid style clickbait is unfortunate. Yahoo isn't great but, it's better. Get your heads out of the gutter.
5017th ranked -
5017th ranked
-
Why are you leding with snuff audio stories?
Your opening screen has a lede that is disgustingly pandering: Nurse Was Sexually Assaulted, Tortured and Killed in Hours-Long Attack, and Audio Captured the Horror: Prosecutors
This is "snuff audio" and you should be ashamed of yourselves.
5017th ranked -
When i try to see a full story, it eill mot appear and i receive an error messsge
When i click on a story title to see the rest of the article, I receive an error message. I have to uninstall AOL, and then I have to reinstall AOL. This lasts for one day. It would be nice if AOL would call me back to let me know that the problem has been fixed, but AOL evidently does not provide excellent customer service. However, AOL will gladly take my money when I pay my bill.
2829th ranked -
For the last month I have been signing on to my app on my phone and when I try to read the article, stories that are shown in the feed they
For the last month I have been signing on to my app on my phone and when I try to read the article, stories that are shown in the feed they do not open.
Below it says open story or article, you click on it and it takes you to another page that says Oops something sent wrong try again.
I go down the list of stories and the same thing happens on all of them.
I have had to uninstall and reinstall the app four or five times this month.
I just started having this problem about in the…5017th ranked -
5017th ranked
-
Stories not in sync with headline. Page have to be refresh to reload, often!
What is going on with AOL stories, Headlines and stories are not in sync. Have refresh after reading story to get the page to reload.
5017th ranked -
Unwanted Tracking
Remove Tracking from News Videos, my DuckDuckGo blocks tracking when trying to watch videos there
2829th ranked -
Content not available due to your privacy settings
When using the DuckDuckGo standalone browser and accessing a random article on the AOL news page, the content inside, specifically videos, are automatically blocked and deemed as unavailable due to the privacy settings of the browser. Even after changing said privacy settings, the issue persists. Photos seem to load properly, and on other browsers (eg. Firefox), the issue doesn't arise.
1823rd ranked -
Why am I suddenly getting the following message when trying to view photos or videos in your news page ? This content is not available due
Why am I getting this message when trying to view photos or videos in your news page ? This content is not available due to your privacy preferences.
Update your settings here to see it.Tried following that link didn't see any setting pertant, even tried changing every setting, still same stupid message !1032nd ranked -
Banner Text For News Items Missing on Firefox, have to hit F5 key 4 times for text to appear. What is causing this?
About a couple of weeks ago, I noticed that the text next to the news banners was somehow gone. I am using Firefox and if I hit the F5 key usually 4 times the text will appear. What is causing this? This is the first time I have experienced this problem but it is still happening when I call up my home page AOL.COM Why does hitting the F5 key 4 times suddenly fix the problem? Any ideas of what is causing this?
2829th ranked -
Yahoo comments is doing Digg v4 in 2026.
Yahoo comments has rolled out a new version that is unpopular with users myself included. This is exactly what happened with Digg before Reddit. Digg's v4 update became so unpopular with users it killed their dominance and now is an after thought. If AOL improves their comments format some you could swoop all those users. Most people click Yahoo news articles for the comments section, now that experience sucks. Make a better alternative your format is not that bad just some simple improvements and let the users express themself and you will be getting far more clicks everyday.
5017th ranked -
This story has incorrect information and needs to be updated with the information from the FOX 9 website
This story has incorrect information and needs to be updated with the information from the FOX 9 website.
Fatal Minneapolis crash sentencing: Teniki Steward sentenced to more than 12 years
https://www.aol.com/news/fatal-minneapolis-crash-sentencing-teniki-210507045.html
https://www.fox9.com/news/mpls-criminal-vehicular-homicide-sentencing-april-18
Who can I speak to who handles new content on AOL? Please respond kilat.fitzgerald@fox.com5017th ranked -
Local News Section
A majority of the links to the local news links [in my area, Sun News Papers] require a subscription to view the articles. If I wanted to subscribe to multiple news local outlets I would have done so. Please stop providing links to articles most people will be unable to read.
5017th ranked -
Why are you not letting comments to be written about news stories. I haven't been able to for months. Sick and tired of you blocking me.
Why are you not letting comments to be written about news stories. I haven't been able to for months. Sick and tired of you blocking me.
5017th ranked
- Don't see your idea?