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Tell us how we can improve AOL. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

10361 results found

  1. give me back my AOL Classic or I'm finding another service.

    give me back my AOL Classic or I'm finding another service.

    133rd ranked

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  2. draft emails!

    I have a hard time dealing with drafts emails.

    I typed email to the friend. It should not go to the draft even when I did not click so it would go to draft and anyone could edit it while I typed my email. I do not understand why it is already in draft and I am puzzled most of the time. I do often have two emails - one already in my draft and to someone. It is not right to do that way. Therefore, I am scared that anyone would edit without my permission and change the way…

    3991st ranked

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  3. bring back the old home welcome page

    This new welcome page is obviously designed for teens, I don't need games on my welcome page, and the layout you have now is the absolute worst. I don't need so many pictures, I can read...I realize most kids today can't read, but they need to learn. Besides, the kids rarely use AOL....they prefer facebook and its ilk. At least give us the option to decide which style is best for us.....

    995th ranked

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  4. Leave things alone! You just changed my layout format from my AOL account using Safari to your horrible, user unfriendly aol format.

    So sad that it looks like I must change to g-mail after Aol suddenly changed my format which is beyond user friendly,

    189th ranked

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  5. GO BACK TO THE WAY IT WAS !!! YOUR NEW FORMAT IS TERRIBLE! WHY WOULD YOU CHANGE WHAT HAS WORKED FOR YEARS !

    GO BACK TO THE WAY IT WAS !!! YOUR NEW FORMAT IS TERRIBLE! WHY WOULD YOU CHANGE WHAT HAS WORKED FOR YEARS !

    199th ranked

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  6. Calendar not working- Oops Calendar couldn't load

    When trying to access the AOL Calendar from aol.com I receive the following error: Oops Calendar couldn't load.
    When accessing the calendar to see it fully from: Open full calendar button- I can see it properly but on the website it is not working at all.
    Tried to follow all the steps on help.aol.com and spoke with the agent from the Tech Department and nothing worked.

    3991st ranked

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  7. Sync mainframe with customer's AOL information

    I changed my payment information in December 2023, I received a paper bill (1/16/24) stating that my old billing information was not working.I checked my account on my computer and the new information displayed. I called customer service and the old billing information was on AOL file. I was told that AOL mainframe did not have the change, Maybe your mainframe/servers need to be restarted. This is ridiculous !! AOL needs to pay attention. Maybe Quality Control?

    2207th ranked

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  8. Bad advertising

    Why is it allowed for Choice Hotels to advertise a 30% discount for buying points and when you follow the link the discount is only 25%. I hate bait and switch!!!

    2207th ranked

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    0 comments  ·  Finance  ·  Admin →
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  9. STOP!!! the irritating flashing ads..

    STOP The Flashing ads...I keep reporting and they are back in a few seconds...

    2207th ranked

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  10. bring back my old AOL = new one sucks big time

    bring back my old AOL = new one sucks big time

    221st ranked

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    0 comments  ·  Editorial  ·  Admin →
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  11. Cruisers blocked from accessing email in ports-maybe we need pin or Pass key

    Cruisers- If your phone carrier does not provide phone service abroad, you cannot get phone access code to check AOL mail. Maybe we should have option to use instead pin or Pass Key. Most of cruisers cannot afford phone service and rely on free WIFI in ports. AOL does not care if we miss important messages and come home to find our loved one already buried. Lack of compassion and civility from AOL is abhorent.

    3991st ranked

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  12. PLEASE bring back the word game The Book of Treasures

    I don't know why you discontinued the game The Book of Treasures just when a lot of people were really getting into it. so I want to to know if it is available for purchase or download . Pleas give the interested people a place or website to refer to.

    3991st ranked

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    1 comment  ·  Website  ·  Admin →
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  13. comment section

    Apparently stating the fact that israel is attempting genocide of the Palestinian people using the hamas attack as an excuse violates the idiotic rules.

    3991st ranked

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    0 comments  ·  Editorial  ·  Admin →
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  14. Group lists are gone and missing

    Group lists are missing and whenever I tried to create a new one the ADG will crash even after we update the program. we also try to TS the ADG also using the webmail but same issue after we create the group list it will be gone after we refresh the page.

    3991st ranked

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  15. AOL

    AOL and all areas. Comment:
    Your company is quite biased. Due to the extreme views that your company presents, I am searching for a new e-mail provider, and once I find it, I will be terminating my account. I have been with your company AOL for over 20 years and I know about changing with the times, but undesirable parts of the times you are attempting to desensitize people is what I am concerned about. I am quite disappointed. Take care.

    3991st ranked

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  16. 2207th ranked

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    0 comments  ·  News  ·  Admin →
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  17. 106th ranked

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  18. Go back to the basics

    Get your programmers to go back to the basics. In trying to keep up with others or add something new AOL is not working correctly, duplications galore and it is not as user friendly as it used to be. I have been on AOL since it's inception was on Compuserve before AOL. The last few years AOL is going down as far as content, layout, user friendly and commenting on article ease. If you can't lead the pack be the best at the back of the pack.

    3991st ranked

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  19. Where is AOL support ?

    They need to have a 24/7 contact/support email address coz their "help" didNt help me to report a bug..

    3991st ranked

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  20. Format Options

    We would really like to go back to the OLD AOL , is there a format option that can allow users to choose which format they would like. It is too difficult for your older demographic to use , they would enjoy a simpler version.

    221st ranked

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