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Help us improve Assist by AOL

We invite you to share your thoughtful and specific feedback with us. At AOL, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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167 results found

  1. Been suspended from comments for over 6 months?

    Are you guys at AOL still suffering from TDS?
    How long do expect me to pay for your services, if I can't use them?

    33rd ranked

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  2. Suddenly alerts/notifications only functioning on iPad

    Suddenly I only and mostly receive notifications (from AOL app) on my iPad, and almost no more on my iPhone, and I turned off and restarted, nothing works, I didn't uninstall. In other words, now I receive frequently on my tablet, and now I can't receive on my iPhone, unless I turn it off, and now there's a discrepancy, it's not balanced. Please improve and enhance app.

    83rd ranked

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  3. HOW TO STOP THE TECH POP-UPS

    STOP THE POP-UPS ON THE SIGN ON SCREEN!!!!

    83rd ranked

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  4. Verify its my account

    while logging into mail account I was told of possible fraudulent activity. And needed to use the code you sent. But you sent it to the same account. Luckily I had an optional phone number. Please make the options more user friendly.
    I checked, there is no sign of any fraudulent activity. Locking me out of my account is not acceptable. In addition, locking me out for a fake reason is worse.
    Thanks
    L clawson

    57th ranked

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  5. AOL

    OMG this is inhumane that I cannot speak to anyone to help with all the wrong numbers you have for my account

    57th ranked

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  6. Please let me know how I can get rid of the "IN THE KNOW" feature on my system. It is extremely annoying!

    Please remove the "IN THE KNOW" feature from my system. It's extremely annoying and I have no interest in anything put out on it. Thanks!

    83rd ranked

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  7. I’ve tried calling numerous times: PATHETIC!!

    No one ever answers!! I’m embarrassed that I have an AOL email address. You SURE DON’T hv Customer Service High on Your list!’

    83rd ranked

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  8. I just received an email that I think was phising...

    Can you tell me if this is true:

    Aol.

    Dear Subscriber,

    We have recently changed our terms of service. Due to our new Terms, we will be closing all email addresses using our old services. This simply means your email account will be discontinued (closed) after April 31, 2021. If you wish to continue using our email services please accept our new terms to avoid mail closure.
    ACCEPT
    Sincerely,
    AOL Member Services
    * To avoid being charged the recurring subscription fee, simply cancel before the free-trial period ends.

    Privacy Policy | Customer Support | Unsubscribe
    © 2021 Verizon Media. All…

    83rd ranked

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  9. AOL news item showing Sen Carl Levin

    Dear AOL, you are showing a photo announcing the passing of Sen Carl Levin, however, the file photo you're using is former Rep Sandy Levin, his brother. SANDY LEVIN is very much alive! PLEASE correct this and post a photo of Carl Levin, NOT Sandy Levin!!!

    83rd ranked

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  10. How does this person get away with these types of posts and profile name?

    TR💩MP🍄DUMB🍑PÓS💩MOTHERFÙCKER

    Posts (6)

    Reputation (130)

    Posted
    27 seconds ago
    A Narcissist will kill and destroy all he can for his glory...🙉...The freåkìn' ídìot One-Term LOSER TWICE-IMPEACHED ex-president 🍊 Fåt🍑scumbag POS💩Motherfúcker is same as HÍTLER was both bunker boys and policy in end...😂😅🤪😜...

    Posted
    29 minutes ago
    L😂😅🤡😶🙃L......This is what it looks like when our government has been taken over by a Mafia crime boss 'ídìot One-Term LOSER TWICE-IMPEACHED ex-president 🍊 Fåt🍑scumbag POS💩Motherfúcker'...😂😅...

    Posted
    3 minutes ago
    The freåkìn' ídìot One-Term LOSER TWICE-IMPEACHED ex-president 🍊 Fåt🍑scumbag POS💩Motherfúcker only hired and kept the BEST PEOPLE around him...🤗🤗🤗...the BEST CROOKS!!!..😂😅🤪😜...

    Posted
    18 minutes…

    83rd ranked

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  11. HARASSING "YAHOO" ADS

    STOP THOSE IDIOTS OR MAKE THEM PAY OUR MONTHLY MEMBERSHIP !!!!!!!!!!!!!!!!!!!!!!!! R U ALL CARZY ??????? THEY HAVE NO BUSINESS USING MY AOL MAILBOX !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    57th ranked

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  12. 83rd ranked

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  13. Make it simpler to change passwords, edit personal information, recover account. Yes, make options more user friendly. Not being able to ac

    1. Make it simpler to change passwords, by allowing the input screen for the validation code to remain visible, while retrieving a verification code.

    2.Also, allow much more time to retrieve the verification code to input onto a screen, which should not disappear, (as noted in 1. above), while leaving the page to go into the recovery email for the verification code.

    The option now assumes a person has two different devices to work from. That is sometimes the case, but which is not the case for me now, or others.

    83rd ranked

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  14. Do you guys realize what a huge portion of your customers you are offending with your anti-Trump bias? I find it a real turnoff and studiou

    Do you guys realize what a huge portion of your customers you are offending with your anti-Trump bias? I find it a real turnoff and studiously avoid your nonsense except when I take too long to go to my next e-mail and it defaults to your "news" section. "News"? LOL!!!!!!!!

    8th ranked

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  15. 83rd ranked

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  16. Stop sending me these pop ups. By now you should realize I do not want to subscribe.

    Saturation advertising is counter productive. You would t would think after sending me SOOOOO many ASSIST pop ups, I am not interested. These are annoying and interrupt my work. So help me if they continue I will cancel my subscription.

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  17. 83rd ranked

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  18. This MacBook Air has been unable to sign on for email for two weeks. I installed at the MalWare option in order for the technician to help m

    Give us time to tell you what is wrong, and why we are SOOO frustrated. 4 of 5 of my Mac products get email fine. ONE is not allowed on to get mail. This started after I installed MalWare option in order to get the technition to get the mail. Then he came up with some way I have to "Generate" a new email code, and I can't remember how to do that. I have an upgrade subscription, and the "HELP" option tells me I'm not allowed to use it. Why can I not get tech support ????

    83rd ranked

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  19. help

    As of a week ago my aol mil no longer syncs with y phone. Whats going on?????

    83rd ranked

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  20. ANNOYING

    PLease remove me from your assist email mailing list. You would think by now you would have got the message. I do not want nor desire assist .I have been with you since the very beginning and I am a long time customer. I am thinkiing about
    switching. It is very, very, very annoying. Unless you want to lose a long time customer REMOVE ME

    83rd ranked

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