AOL Mail Mobile Basic
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
327 results found
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Site settings
Am using AOL web page - not app on my Huwaeii phone
Cannot find settings to revert to old mail page settings - no revert option under settings
Taking two as long to read/delete/save mail
So help me
AOL app does not seem compatible with my android phone - send link to download install if possible to try to revert
Stay safe -
Blocking images from USPS informed delivery
Unblocking for scanned mail notifications from USPS is not working. Defeats the whole purpose of Informed Delivery
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New mail and old mail folders
Put back the new mail and old mail folders. As of right now they are merged as one.
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Site settings
Take full note of all past recent comments - reinstate old EMail layout
New one is awful awful and awful
Do it now
Otherwise why ask for feedback -
This suckS a sweaty *********! What ******** did this?
Put back old email!
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Put back old version
Make it so you can delete trash &spam with a delete all option
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Fire the idiot who designed the new system and go back to one that works and do it soon!!!
Constructive
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My messages in folders are deleted
What happened to my messages in my folders.??
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Worse mail version ever! But you won't do anything about it cause you don't care!
Worse mail version ever! But you won't do anything about it cause you don't care!
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Is anyone at AOL reading this feedback?
Hello AOL.... is anyone out there reading the feedback? Or do you think we’re just happy to vent? Feedback on this new format is not good. Yet nothing changes. And to think I pay for this. Probably past time to find a better email service.
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Can’t upload photos
I have two AOL accounts. One I access on my phone with the Ap. The other I get thru Google. The one I get thru Google won’t let me upload any photos to send. This happened when you made this awful change. I’ve been thru all my settings and everything can access my photos. Frustrating. I wish you’d return to the old version. This one stinks on many levels.
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New fomat
I use an iPad and the new format is terrible. I want the trash and file icons back at the top and need to delete all the trash and spam at once. And the ads take up too much room.
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NEW MAIL SUCKS ***
This new version is very annoying to navigate, I hate the ads, its very slow, I can't get my phone to stay on the old version it keeps changing to the new.
I will be looking for a new way to get my mail even if I have to pay for it.
PUT IT BACK TO THE OLD VERSION! -
Please bring it back I cannot stand this new platform!
In the words of a brilliant human being if it works don’t fix it! I love the way you had the old email set up it was simple easy and I had everything well organized I have no idea where anything is anymore I can’t stand this I’ve been with AOL since the Internet first started and now I’m considering getting the **** off!
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This new version is awful. Contacts do not auto-populate when composing emails.
Revert back to the original email format.
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The new mail format is terrible. I had aol forever and i am going to have to make a change and just use my gmail. You svrewed up a good thin
Go back to original mail set up
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Adverts in mail.
I do not want to see adverts in my mail. They are too intrusive. They are even in with deleted items! It makes it very difficult to sort my mail. Please sort this out
- Don't see your idea?