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AOL Mail Mobile Basic


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail Mobile Web Basic experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.


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24 results found

  1. Site settings

    Am using AOL web page - not app on my Huwaeii phone
    Cannot find settings to revert to old mail page settings - no revert option under settings
    Taking two as long to read/delete/save mail
    So help me
    AOL app does not seem compatible with my android phone - send link to download install if possible to try to revert
    Stay safe

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    Reviewed  ·  1 comment  ·  Settings  ·  Admin →
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  2. Is anyone at AOL reading this feedback?

    Hello AOL.... is anyone out there reading the feedback? Or do you think we’re just happy to vent? Feedback on this new format is not good. Yet nothing changes. And to think I pay for this. Probably past time to find a better email service.

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    Reviewed  ·  0 comments  ·  Settings  ·  Admin →
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  3. New fomat

    I use an iPad and the new format is terrible. I want the trash and file icons back at the top and need to delete all the trash and spam at once. And the ads take up too much room.

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  4. Boycott ads

    Let us boycott all companies placing ads in the new AOL mobile version until AOL reverts to a truly usable version. These companies have more power than us users.

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