AOL Mail Nodin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
189 results found
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You can improve AOL Mail by giving me back my old version and not FORCE me to use this version that I HATE!
I HATE this format. I want my "old" format back. I loved the old format and hate this one. It is NOT user friendly and takes MORE time to read my emails because of having to pull it up by pages!!!!! You call that an improvement!!!! I could alphabetize my old email so I could quickly see what I wanted to delete. Now it takes forever to delete doing it one by one. PLEASE give me the choice of what version of email I want to use. Don't FORCE me to use this version that I HATE! PLEASE give me…
14th ranked -
The more I use the new OLD platform the more I hate it ARE YOUI LISTENING OR ARE YOU TONE DEAF?
Give me back my old AOL platform or lose my $30 a month, your choice.
15th ranked -
SELECT ALL
not an idea - this is a complaint: (on the BASIC version of AOL MAIL - NOT the Standard Version...which I don't care for):
the SELECT ALL button for selecting mail in the mailbox used to work "page by page" ( if I selected SELECT ALL for the 1st page, all mail on the first page would be selected; if I selected SELECT ALL for the 2nd page, all mail on the 2nd page would be selected; if I selected SELECT ALL for the 3rd page, all mail on the 3rd page would be selected; etc, etc...
Now, today (June…132nd ranked -
17th ranked
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Don't like your customers? AOL mail is the only reason I land on AOL.
been here a long time. Being forced to leave.
18th ranked -
I NEED the basic aol mail version back!
AOL is making it VERY difficult for anyone to easily switch back to
the basic aol mail version.20th ranked -
stop limiting the searched emails to a few
I just want to say that BEFORE the new change I could access a file........say American Express emails........ and by scrolling down I could go back as far as they were on my system. NOW the system goes back xxxx number and then I have to hit the > to get MORE of the SAME file. WHY WHY WHY??? It is just more steps and a complete waste of time
19th ranked -
By changing it back to the old version.Have you never heard of "if it's not broken, don'tfix it."
Keep your new aol and give me back the old one.
S. Turrell
12th ranked -
112th ranked
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I want the real basic e-mail back, not some "new" and not improved version.
All of a sudden I had been switched to the new mail. I switched back to basic but it wasn't what I had earlier today. There is an ad in my inbox that I can't delete. I pay for AOL. I should not be subjected to ads. Where is the drop down for me to pick which page of e-mails I want to go to. I now have to arrow through all the pages.
People use the basic for a reason. We just want a plain e-mail. If we wanted all the bells and whistles, we'd use Outlook.
21st ranked -
You broke it
This "new" version sucks and you seem to have made it permanent. Now it takes 2 steps to do things that used to take 1 click.
Can't choose a font that I want.
Why have pages when scrolling worked fine etc. etc. etc........
It wasn't broken and you turned it into garbage.22nd ranked -
Give us back old mail. New mail is awful
Old mail is better than new mail. In new mail received messages just disappear for no reason. HATE NEW MAIL. GIVE US BACK OLD MAIL.
16th ranked -
Return to the original mail format, please. Thank you.
It appears that many of your subscribers prefer the original Mail format and would appreciate a return to the tried and true standard. The option is offered to return to the original but it doesn't work. Thank you.
23rd ranked -
Original settings
Go back to the original setting!
24th ranked -
Hate new format. Add option to revert to old format
I hate…..HATE your new format. How do I reset to old format?
25th ranked -
GET RID OF THAT TERRIBLE NEW VERSION
First of all, what happened to the Wallpaper? Everything is WHITE and even though I switched back to the OLD Version, it doesn't look right. I cannot find the Wallpaper. That was so much fun to use it. Furthermore, I hope you don't switch to that HORRIBLE NEW VERSION permanently. If that happens, I will quite AOL and transfer everything elsewhere.
28th ranked -
The "Basic Mail" option is not "classic mail" and still eliminates the functionality needed by super-users. Get a grip!
The "Basic Mail" option is not "classic mail" and still eliminates the functionality needed by super-users. Get a grip!
26th ranked -
I cannot change back to the old mail format. I hate the new mail
Go back to the old style. Even though I tried to change back, I still have the new style and I dislike it immensely!
27th ranked -
Old Email
My Old Email does not look like my Old Email ... what is going on????
30th ranked -
Old Platform Preferred . It should be an option to go back to.
I prefer what the previous platform. Unable to search e-mail and have to view previous e-mails on too many hidden pages.
29th ranked
- Don't see your idea?