Please go back to the old format !
Please go back to the old format !

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R T commented
They even eliminated the "Insert PHOTOS" ability in this new AWFUL mail format!
You cannot tell me this change isn't purposeful to get us all to finally stop using the service. Someone seems to be winding this down.
Ridiculous.
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The "new look" for aol mail on Desktop/Windows 10 is JUST AWFUL. In addition, there are zero options at ALL in mail now (ie: bold, italics, link, INSERT PHOTOS, etc). Multiple additional clicks just to show mail READ. WHY???? To finally get us to leave? -
R T commented
The "new look" for aol mail on Desktop/Windows 10 is JUST AWFUL. In addition, there are zero options at ALL in mail now (ie: bold, italics, link, INSERT PHOTOS, etc). Multiple additional clicks just to show mail READ. WHY???? To finally get us to leave?
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Dottie Montgomery commented
Do you not know that people with vision issues can still use the internet and websites? All they need are site owners to remember they exist and set up the site to be helpful. Things like reaching out to the blind community to find out what works best for them as well. You have used the wrong fonts, size, and color for those with vision issues.
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LEE HELLER commented
You have ruined my email inbox by flooding it with old read mail - over 15 years of it! I have nothing nice to say about AOL at this point. Give me a method to transfer 15+ years of email to another provider!
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Nora Hodges commented
go back to old version, too many extra clicks to do many things. I hate it.
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dcetzel commented
I hate your new format. It is very difficult to use - and that is assuming I can get it to do what I want.
PLEASE - go back to the old format.
If it ain't broke - don't fix it!!! -
dcetzel commented
I hate your new format. It is very difficult to use - and that is assuming I can get it to do what I want.
PLEASE - go back to the old format. And if it ain't broke - don't fix it!
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Albert Sherbo commented
need to adjust font. TOO SMALL for me to read easily! Is it adustable? If not, vote to go back to old format. See some other adjustments I will need to deal with, but font size is non-negotiable for me.
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MINETTE SWEENEY commented
Why would you take something that worked perfectly, was convenient and easy and turn it into a cluster-mess? WHY? WHY? good lord your loyal email customers don't deserve this garbage!
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Don Myers commented
Go Back To Old Format! Why Do All You Corporates Have To Always Change Things That Are Working ?????
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Janet Beyer commented
I will be moving to g-mail if AOL can't get this new format fixed. You can't type in more than 2 recipients for your mail with out having to go through a check-off cascade in contacts. When you "update" you are suppose to make things work better not hinder the user.
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DAVID E. WRIGHT commented
All my old emails earlier than 2019 have disappeared. I need those; if I'd didn't, I'd have deleted them myself.
Please return them or describe how to make them accessible.The page-by-page view is nowhere near as convenient as the continuous view.
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DAVID E. WRIGHT commented
Please return all my pre-2019 emails. I need them; if that were not the case, I'd have deleted them myself.
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Chris F commented
I see you only screwed up the email in Opera. I know of late that many web pages wont let me access Opera because of the build in VPN that they dont like. When I log into Chrome my email is unchanged. Obviously you want this as vanilla as possible so we all quit Opera.
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Chris F commented
I cant read the fonts so I will be moving to my other accounts. People always laugh when I tell them I have three email accounts. Thats so I can quickly leave the one that sucks the most. Tag your it
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BRYAN SAGE commented
New email will not automatically display, you have to hit inbox to refresh. How about aol update the Inbox with new email automatically?
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ROBIN SUTTON commented
this new format is horrendous! If we cannot choose to go back to the old theme I will be going elsewhere
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Cindy Naiditch commented
Why is it now so hard to simply send an email to an established group listing??????? Totally unacceptable.
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C DEAVES commented
The new interface is a major step backwards. The loss of use of group emails is a serious dropoff. New version should be better, this is neanaderthal.
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paul blower commented
Utterly shocking !!! Possibly the worst email service available right now. I am shutting both accounts and finding a new provider..goodbye !!!