AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
879 results found
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give option to dispense with "Unread" folder
Under my Inbox folder on the left-side menu in email, there is another folder called Unread.
Please give users an OPTION to completely DELETE that folder. It's of no use to me and probably many others.640th ranked -
I have to log in Everytime I come to view my mail!
Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
for us to bypass (in the option tab) this login exercise, especially if we don’t log out!288th ranked -
ADD MORE FONTS TO CUSTOM DEFAULT SETTINGS IN WRITING EMAIL
Custom default writing EM setttings: There is NO DIFFERENCE AT ALL betw Classic, Classic Wide and Garamond. Each exactly the same in the Preview Signature field. MORE VARIETY OF FONTS PLEASE! I always used Georgia. Why has it been dropped?
243rd ranked -
want to improve aol?simple,once it starts to work LEAVE IT SIMPLE ALONE,this way everybody understand and dont waste the time of day figurei
ONCE YOU FIGURE OUT THE SYSTEM WORK,AND EVERY BODY UNDERSTANDS,JUST LEAVE IT A LONE FOR THE NEXT 20YEARS,THIS WAY EVERY BODY NOW UNDERSTAND,AND DONT WASTE THEIR DAY TRYING TO FIGURE OUT WHAT YOUR DOING,HOW THAT
640th ranked -
OLDER EMAILS...WHERE DID MINE GO TO?
I CAN ONLY SEE 2 MONTHS AGO...WHY CAN'T I LOAD MORE LIKE WE USED TO? NOW I AM MISSING AN IMPORTANT MAIL THAT IS OLDER THEN SEPTMEBER.
340th ranked -
The calendar used to be easy to use. Now I cannot even get in to put in an appointmnetYour
Go back to your old system....You think you know better...but you dont't You are just looking to make changes. My friends agree. If you really want input... aask peoeple who have been on aol for a long time like 20 years.....but no you all think you know better than us. The old calendar was just fine and I could get into it. Now it will not show.
Go back to your old system. If I have to learn something new I will go to the new provider like g-mail.
Susan Van Zant
suvanzant@aol.com
760-315-0142288th ranked -
Please see below
Although it is possible that my problems with my aol email are primarily due to the age of my computer, it is not by complete coincidence that I had no problems before you changed your email a few months back, and I have had many ongoing problems ever since - and ONLY on AOL email. There must be SOMETHING you can do to remedy the situation, and I, a customer of yours since the 90's, would appreciate knowing that you actually gave this your true consideration at the HIGHEST LEVELS. One problem is that anything I type in an email…
640th rankedWe're very sorry that you're experiencing these issues with AOL Mail! Unfortunately, it does sound like it may be related to your system. Have you tried a different browser, or Basic Mail? https://help.aol.com/articles/switch-to-basic-version-of-aol-mail
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blocking
make it easier to clean up thr blocking list
640th ranked -
Give me the easy ability to opt out of every form of advertising and tracking on my accounts.
Give me the easy ability to opt out of every form of advertising and tracking on my accounts. It's way to complicated and time consuming when it could (AND SHOULD) be as simple as a one click action by the consumer.
93rd ranked -
why is email moving so slow this needs to be fix now
fix slow moving email or i will leve
340th ranked -
Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!!
Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!! Does AOL strive to make its developers justify their existence by making unneeded changes? Do you ever ask your customers what they want before you make these ridiculous changes? Your new versions are never better - only more confusing!
243rd ranked -
Today On Aol
I used to look at Today On AOL for it's news content. It has now become so full of ads its just trash. Much like the rest of what AOL has become.
220th ranked -
Fix New AOL to Have Features of Old or Make Classic Email Available
Things I'd liked changed. 1. When trying to delete from Spam and Trash, the Select All doesn’t check all. It only selects what you see. You have to scroll down and click again each time to delete the next group. ANNOYING!
2. Too many headings under Inbox. I would like to remove Starred and Unread.
3. When I click Inbox it doesn’t go back to the top showing the last one I received anymore.
4. After entering address when using Compose, a box called Related Contacts opens. Create option to not have the box appear.
5. When composing an email…220th ranked -
What happened to my AOL Mail address book? The new format is unpopulated with all the information I have been entering for YEARS.
What happened to my AOL Mail address book? The new format is unpopulated with all the data I have entered for MANY years.
243rd ranked -
Restore "Old" email handling of links:
When a link is embedded as text in an incoming message, recognize it and underline it - and (most important) if I click on it, follow it and open that location in a new tab.
64th ranked -
Give me back my New Mail inbox.
My New Mail inbox has disappeared and it would be nice to have it back
640th rankedPlease let us know if this help article helps you switch back to New/Old: https://help.aol.com/articles/switch-your-inbox-style-in-aol-mail
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Not Americans with Disabilities Friendly Email Anymore
Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…340th ranked -
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
Can't find emails in search, only gets a few, This is TERRIBLE, I HATE IT
This platform is hard to read, hard to use, it is slow and the search is awful.
Now I have to try to go through every email to find something. I hate this platform, please let us go back but you ruined our ability because when we try to convert back, it is not the same at all. This is terrible, Looks like I will have to go with Gmail this is so terrible.
Everyone hates AOL now.288th ranked -
can we please have old email sort back, it was nice to sort by sender, date, folder, and subject.
please put old email style back, it has worked for decades , please don't change it
243rd ranked -
default: want contact list sorted by last name default is sorted by first names
aol default is first name sort
288th ranked
- Don't see your idea?