AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1118 results found
-
WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?
WHY can't I delete a thousand old emails from 2020 2021 etc etc enmass?
980th ranked -
14th ranked
-
Capability to sort email filters.
Rather than manually searching for a particular filter from a list of email filters, I would value the capabilty of sorting filters to facilitate a search.
980th ranked -
Your Internet Is Offline
This is getting Ridiculous!!!!!
When The Ads Stop Working It Says I'm Offline When I'm On A T-1 Line And I Know That I Have Internet.
The Ads Should NOT Have The Control Of My Email Connection!58th ranked -
Unable to add a contact invite on Aol Mail calendar
I am not able to add someone else's email address when creating a calendar entry/invitation from my HP envy when using microsoft edge.
980th ranked -
Suddenly lot receiving email from my family! What happened? Also can't send mail from my phone to myself.
Please fix the mail to that I can get messages from my family again. Political mail comes through fine. I don't understand!
980th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
Take out the automatic double space every time you hit a hard return when composing an e-mail that was just added.
Take out the automatic double space every time you hit a hard return when composing an e-mail that was just added. It is tremendously destructive in trying to compose professional e-mails. And it is completely unnecessary. We can add double space any time we need it. We do NOT need some techy forcing it on us just because THEY think it is a good idea -- but makes us look stupid. Stop making AOL increasingly harder to use as a professional business e-mail client.
980th ranked -
E-mail contact search problem!!! - AOL does not listen to customers
When you search for a e-mail address in the top bar via the online e-mail system to put that e-mail in a folder the last e-mail system change that you did causes the contacts complete information to come up on the right side of the window. And then you cannot see what e-mails folders the contacts e-mails are in - they are only partially there unless I reduce the font size. They may be in more than one folder - An e-mail from an attorney or accountant would be a normal reason for this. This is a royal pain **********!!!…
980th ranked -
Please provide a way to disable the "do you want to send the message without any subject" prompt!
Please provide a way to disable the "do you want to send the message without any subject" prompt! I send dozens of emails a day without subjects, and It's incredibly annoying and time-wasting to get this prompt EVERY SINGLE TIME!
980th ranked -
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings an
When I open AOLmail I get one of my folders, always the same one. I always have to click on New Mail to get my new mail. I go to settings and make sure that I have chosen to open to my mail. Tell me how to fix this.
699th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
-
190th ranked
-
Slow
Everything in my mail comes up so slow! I have had AOL since I began emailing, maybe 20+ years ago? It has been so slow this past year or so. I wait 4-5 seconds for a mail to come up & then when want to put it into a file- again 4-5 seconds. So much time wasted. My ISP said that I should ask you to update the version. I have no clue. Just know it is not the same AOL I used to have. Can you please update my version to restore the faster access please? : ( Fran
699th ranked -
Can't the old themes still be available?
Why did you take away my theme? I loved it! It was an Asian vibe with cherry blossoms or something similar. I was right in the middle of an email when you updated and WHAM it was gone! WTF? There aren't many themes available-- can't we still have the old ones as well as the new ones?
But thank you for bringing stationery back! It's one reason to stay with AOL.
980th ranked -
aol does not take my pdf attachments any more. none. why and how can that be fixed??
aol does not take my pdf attachments any more. none. why and how can that be fixed??
980th ranked -
fix draft editing
Having lots of problems with AOL Mail, ie having typing interrupted when editing a draft, loosing a draft in the editing file and finding in among saved Draft in a version that can't be edited.
980th ranked -
sent here by tech support on x. Not receiving emails from certain senders.
Since Mon 11/17, not receiving emails from some senders. Don't know all of them. The Athletic, gmail, optonline are a few. I have been told to have senders fill out senders.yahooinc.com. This seems unrealistic since how do I contact their IT department? I don't even know all the senders that have been affected. This was fine until Mon 11/17 when several legit emails showed up in spam. I marked them as not spam. Now many emails are not coming in at all - not to inbox, not to spam.Something happened to our account in last few days to cause some…
316th ranked -
issue an unsend button
Google mail has an unsend button. Years ago I asked why AOL doesn't and still no unsend button tody. Today I needed to unsend a mistakenly sent email and couldn't. Still no unsend button. Please issue an unsend button. I'm still a paying customer when all the world gets free email service and why? I don't know, just used to the pay services of AOL after using it for 30 years. Please put in an unsend button. TY
980th ranked -
reduce the hurdles to reaching one's email account.
It now takes me five clicks to reach my email, whereas it used to take only 2-3 clicks. Why????
980th ranked -
I am unable to use my Windows emoji on the "body" of my AOL emails.It will work on the "Subject" line. It also works on gmail. Help pls
I am unable to use my Windows emoji on the "body" of my AOL emails. It will work on the "Subject" line. It also works on gmail. Help please!
980th ranked -
all my new mails are going into the recently deleted folder. why?
all my new mail is going directly m the recently deleted folder and ot new mail. New mail folder is empty? Why
980th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
- Don't see your idea?