AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1072 results found
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Stop the spying censorship in the messaging for stories.
Stop the spying censorship in the messaging for stories.
394th ranked -
Informed Delivery again going to SPAM folder
Received Informed Delivery in SPAM., again, Response from USPS after contacting them.
It appears you or your email provider marked the Informed Delivery emails as SPAM. We requested from your email provider the removal of that designation.
If you send even one USPS email to SPAM all subsequent emails will go to SPAM.
You should start seeing emails with images in a few days.
In the future you will need to reach out to your email provider for assistance. The program they use is for SPAM block is called MailGun. They have the capability to turn this on or off. …394th ranked -
Remove that top-line ad in email inbox list.
The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?
32nd ranked -
Why are Financial Institutions emails being blocked
I came back from a two-week vacation, had my "out of office" reply on, and found snail mail from all my financial institutions with a similar message. All the email notifications of statements being ready for review were bounced back as undeliverable. What is going on? I only have 1 person and zero financial institutions listed as blocked and yet you are returning critical emails and causing havoc for me. I would like this corrected immediately as I could not find a solution listed anywhere.
480th ranked -
Move or eliminate banner with 5 icons
There is a banner with 5 icons, Contacts, Calendar, Notepad, Questions, Settings. How do I move or eliminate the banner & icons. The purpose is to free up the space to the right of the email in-tray of incoming emails and provide a wider view of the emails to manage more easily.
221st ranked -
Please put SEND at the top of the mail window !!
Please put SEND at the top of the mail window !! Also some space at the bottom of the mail window please !!! I really want to have more control of the way my mailbox works.
28th ranked -
duck duck go
Why isn't my duck duck go brower being used when I go on my aol account?
394th ranked -
PLEASE End Ads with RAW MEAT/MEAT Of Any Kind -- MANY of Us R Vegan!!!!
MORE ads/ideas of Flowers, Shrubbery, SAFE WATER TOOLS, SAFE AIR TOOLS, SAVE THE ENVIRONMENT, PLEASE.
INABLITY TO RID THE PAGE OF MILLIONS OF ADS!!!!!394th ranked -
It should have ribbon which contains all icons such as: File, Home, View, Insert, Review, Paste, layout, Normal, Recall, Read/Unread, etc
AOL Mail should have a ribbon (which it doesn't have) with icons: File, Home, View, Review, Insert, Paste, Recall, Read/Unread, Normal, Layout, etc.
332nd ranked -
automatically delete emails after 30 days
automatically deleter emails after 30 days
480th ranked -
downloading emails in bulk
If I could download emails in bulk, preferably as .pdf file, then I could clean up my emails. Doing the one-by-one is painfully slow when there are hundreds accumulated over time. I want to save them on an external drive but have no efficient means. Perhaps there an app you can recommend if this is not a feature AOL is willing to add.
645th ranked -
DO NOT SHOW ME ANY ADS!!! I AM PAYING FOR AD FREE AOL!!!
This is my final warning to AOL and I will now report this to BBB and FTC If you keep showing me Ads on Ad free subscription that I am paying for!!
Malini Sodha118th ranked -
THE HIDING OF THE EMAIL I SEND IS IDIOTIC AND BOTHERSOME
TO HIDE THE EMAIL I SEND IS THE WORST IDEA EVER AND BOTHERSOME. OFFER THAT TO CHEATERS, TO PEOPLE WHO NEEDS TO HIDE FROM DECENT PEOPLE- SHOULD NOT BE A PERMANENT FEATURE BUT A CHOICE TO CLICK ESPECIALLY- NOT MAKING IF HORRIBLE FOR THE WHOLE WORLD
913th ranked -
913th ranked
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stop stringing emails .. I lose emails iin the process
Although stringing together prior sent and received emails together with same posters, the process produces redundant messages and ones I want get lost in long strings . how do I stop this from happening?
913th ranked -
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
PLEASE, PLEASE, PLEASE give me an option to turn off your SPAM filter.
645th ranked -
The new font in AOL Mail is very difficult to read.
I went to my AOL mailbox today on a web browser and found that AOL has changed the font for the entire mailbox display to something that is very light, wispy and with serif. It is very hard to read. Yes, I could make it bigger, but the design of this font has poor legibility. It looks like something printed with insufficient ink. Please bring back the old font.
152nd ranked -
SENT mail to be sorted by sender
Why dont you allow SENT mail to be sorted by sender like you allow in all the other catagories, so searching for a specific something sent by a specific someone is actually possible. DUHHHHH !!!!!
913th ranked -
913th ranked
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Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email.
Kindly remove the faint vertical lines on the left hand side whenever there are replies on an email. Its very frustrating. I've already asked your team who responded the below.
Hi Ash,
Thank you for your reply.
As we mentioned previously, we investigated the issue and the system is working as designed.
Your frustration is certainly understandable. Please know that we want to improve AOL so it serves your needs and is the best product it can be.
Your comments and requests are greatly appreciated and we would like to thank you for taking the time to share your ideas.
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645th ranked
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