AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1118 results found
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I have a number of Email accounts with AOL and AOL won't let me access them.
I have a number of Email accounts with AOL and AOL won't let me access them.
I recently had to reinstall my browser and now I cannot log into some of my Email accounts.
The system tells me to use another device. I only have the one device!
How can this be corrected? Why is it impossible to find support for these problems?
980th rankedHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @AOLSupportHelp or on Facebook on our AOL Customer Care page? In case you do not have a social media account, please contact us at help.aol.com Thank you!
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tag
And why is your email not tagged
This is a really big flaw
I really need to label incoming emails980th ranked -
Prioritize the main function
It has become a major hassle to type an email. I will type half a sentence and then see nothing on the screen. By prioritizing putting animated ads in front of our faces, you've degraded your system to junk. Its like a race car that instead of just being covered in sponsor decals, its 10 tons of Jumbotron TV screens bolted to the body run by a 10,000 amp generator on the engine.
38th ranked -
I am fed up with the news stories being shared by AOL having an obvious political bias. I am quite capable of making my own political decis
Don't push your political values on me. just report without bias. I am very capable of making those decisions for myself. If prefer to keep to your path please let me know so, I may cancel my 25 year plus subscrition.
4th ranked -
Flag email addresses for automatic deletion after 90 days based on Users adding a flag to the email account
Make it easy for users to get rid of needless repetitive messages used by Retail Outlets and others by giving the power to the User to designate which addresses these are. Now, if the retailers get wind of this, they will merely change the support, deal or info before the @eamil.com .org, .... who?! This way the User doesn't have to spend a half hours deleting messages. Thanks.
980th ranked -
Ability to set recurring calendar entries
Calendar is terrible for appointments--no ability to make recurring like Outlook provides
436th ranked -
53rd ranked
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Date format
Date format is currently stuck in US format... I know AOL was American, but if it's going to be taken seriously as an international organisation, it needs to allow those of us in the rest of the world to use either the international format (yy-mm-dd) which is good for ordering items in date order, or the more usual dd-mm-yy.
Imaging trying to give someone a number and saying "two hundred, four thousand and fifty-two" as the USA continues to do...980th ranked -
I agreed to the charge to reduce commercial ads on my mail but there has been no change
no change, too many commercial ads on my mail site...what gives?
153rd ranked -
Provide wildcard (*) in Domain name
SPAM senders modify the Domain Name and one has to block each one. If AOL allowed the use of wildcards in Domain Name one would use less entries. Get SPAM from same user ID but a modified Domain. When trying to use a wildcard one gets the message "Invalid address".
How about allowing wildcards in Domain Name.131st ranked -
Aol Game
in bingo you cannot chat and pl;ay game at the same time
980th ranked -
Please add a recall sent email feature, perferably with the ability to set time in it, 10 secs, 20 secs, etc...
Sometimes one forgets to add something to the email. Please create a recall sent message button. Preferably with a time selection like 10 secs, 20 secs, etc...
980th ranked -
Verification codes
Stop wasting my texting minutes. This verification code nonsense is BS!!
104th ranked -
It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocks to 10,000 or more!
Been a subscriber since 1995! It's absolutely critical that you allow re-allow wildcards to block spam mail and increase the number of blocked senders to 10,000, or more!
9th ranked -
"Related contacts""
Hi, why don't you eliminate the popping "related contacts",
it is "annoying", it is a waste of time, it is not "smart".
Thanks.277th ranked -
email
This does not work--
here's edit for photo's inserted in email?
Vote
8 comments
RESPONDED · Product Support (Product Support, AOL) responded
After inserting the image in the email compose window, click on it and the picture editor toolbar should appear. The first two option are to rotate the picture, the last one is the Edit option.RHONDA THOMPSON commented · Jun 22, 2024 · Edit… · Delete…
It is critical that I am able to crop, resize, rotate, recolor etc. images and photos as I was able to be do just 1 week ago with the edit image function.…78th ranked -
The text is too small, even with the large text enabled.
You should have an option to zoom to the size text that is most comfortable for you.
153rd rankedPlease try following the instructions for enabling large text size described in the "Select font size" section on https://help.aol.com/articles/customize-your-inbox-theme-font-size-and-layout-in-new-aol-mail
If that isn't meeting your needs, or if the email sender has specifically set fonts that are too small, please try using your browser's zoom functionality as described in https://help.aol.com/articles/how-do-i-enlarge-or-reduce-the-font-size-on-my-web-browser
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STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional
Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…
111th ranked -
Get rid of the pop-up ads
Get rid of ads when you open mail. I've dislikes the same ones over and over, and they keep coming back. Ive tried to opt out, but it only got rid of 15 of 48 locations.
8th ranked -
Go Back to classic!
I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.
17th ranked
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