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This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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How can we improve AOL Mail?

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1116 results found

  1. You lost me as a customer, finally.

    Return back to classic.

    139th ranked

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  2. Go back toi the way it was

    I don't like this new format. The way the older system was set was easy and quick for me to use. I am not impressed by this change. Please set it back/

    65th ranked

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  3. I will be canceling AOL for a new email service. Absolutely hate the new format.

    98th ranked

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  4. WHY ARE MY EMAILS IN DAY/WEEK GROUPS?

    Umm Hello? Why are my emails being grouped, when my grouped option, which took me forever to find (horrific new FORCED format) is turned off? I cannot see the screen well or read my emails well with any comfort with them grouped like this. I need one list, no grouping, I have trouble reading "too much" on one screen, it's medical. I DID NOT ASK FOR OR CONCENT to a new version of AOL of any kind, this was FORCED upon me, even though I said "NO" to the newer upgrade." Switch back to your tried and true version that…

    10th ranked

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  5. show email ADDRESSES, not aliases in mail list

    There is no way to show the actual sender ADDRESS in the new "improved" mail window. This makes it impossible to verify a sender or identify phishing scams.

    109th ranked

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  6. Why don't you do what everyone on here is asking for? No point in suggestions if you ignore them

    Why don't you do what everyone on here is asking for? No point in suggestions if you ignore them

    91st ranked

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  7. prefer the old screen - it was less eye hurting

    prefer the old screen - it was less eye hurting

    437th ranked

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  8. Je ne parle pas anglais!!! Traduction via google

    Revener à l'ancien mail!!!!!!!!!!

    243rd ranked

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  9. GO BACK TO ORIGINAL NEW ONE IS ****

    GO BACK TO ORIGINAL NEW ONE IS **** - WHO ON EARTH THOUGHT THAT WAS A GOOD IDEA -

    276th ranked

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  10. Get rid of this abomonation you've created.

    Change the format and want to nickle and dime me for a ******* dollar to push a button to change it back. Yahoo is really looking great right now. Sorry things are so rough for you that you charge your members this way. Put you email ..... well, you knopw where.

    318th ranked

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  11. Cannot search for specific contacts!

    I cannot find a way to search for all of my contacts messages. why "fix" something that wasn't broken?

    91st ranked

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  12. GO BACK TO CLASSIC EMAIL

    I just want classic email back. I've had it since 1995. Can't handle the change, don't mess up what already works.

    1st ranked

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    1468 comments  ·  Admin →
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  13. eMail windows

    What happened to being able to have more than 1 email window open? I always have 2 or more left up so that I can switch between them. Some times I spread them out at the same time on the screen so I can see them all at the same time. This new format is inefficient. Always think you're improving things when you're actually screwing it up. Just dumb.

    710th ranked

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  14. wallpaper

    let us add our own wallpaper or add more options to choose from

    535th ranked

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  15. About reading emails

    The change I want for Aol mail is to see emails in chronological order and not have to scroll all the way top to the starting emails. Please fix that problem.

    710th ranked

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  16. signature pictures no not function

    signature photos do not work properly, cannot put company logo next to name in signature.

    276th ranked

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  17. Why doesn't "save to draft" work??

    Fix "save to draft", that's a great idea!!

    710th ranked

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  18. Make it easier to create a group email list. Now, you need to know exactly who is in your contact list, select the name manually. Impossib

    1017th ranked

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  19. I switched to new aol hoping it would've updated it's mail sorting feature, but it's the same. I wanna sort 'From' alphabetically, but no.

    Provide an option to sort alphabetically in the 'from' column.

    437th ranked

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  20. How Can I Hide The Sub-Folders Behind The Parent Folder When Moving An E-Mail?

    One, I LOVE It That AOL Finally Allows Sub-Folders!! And The Sub Folders Can Be Hidden Underneath The Parent Folder On The Left Hand Side, Which Is Great!!

    But, When I Go To Move An E-Mail From My Inbox To A Folder, The Sub-Folders Are Not Hidden, So That Means There Are Way Too Many Folders & Sub-Folders To Scroll Through. It Would Work Much Better If The The Sub-Folders Could Be Hidden Under The Parent Folders When Moving An E-Mail, Just As You Have That Option On The Left Hand Side. For An Example, Check Out Xfinity Or Comcast.net…

    437th ranked

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