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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1051 results found

  1. 920th ranked

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  2. GO BACK

    Can't stand the new e-mail STILL. And the little guy that comes on for "ads" is a pain in the butt! You all just make things worse!!!!!

    920th ranked

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  3. 920th ranked

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  4. Default text does not work and now, testing links stopped working.

    Pleaase provide a way to ask questions. For example:

    Default text does not work and now, testing links stopped working. How do I fix it.

    920th ranked

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  5. This stupid new mail is so jumpy.

    The page never stays at the top. Every time I respond to a message, it jumps and i click the wrong one and then it goes to the middle of the list of emails. It is too glitchy. Is there no one that actually tests these updates? It's driving me crazy!

    920th ranked

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  6. too much space taken up by useless stuff at the top of each message

    When I click on a message in my inbox and it expands to full size, the header info at the top of a message takes up 2.75 vertical inches (34%) of the 8 inch viewing window (on a 1920x1080 24" screen). It shows the web site of the "From" person and a Visit Site button, the "Subject" with a read/unread button, and then the web site again and the From/To/CC lines. Each of these 3 section is in its own white-space area with a horizontal border.

    This stuff is useless to most people who now how to read a "Subj:"…

    920th ranked

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  7. Dnn't see it yet.You keep messing with perfection as below.This must have just happened.

    I see you have now added "Attach Giff. Now impossible to send pictures
    or I own memes to the body of the mail. This is the final straw. The picutres are so tiny even on my big screen I cannot see the picture.
    You took a simply beautiful AOL and turned it into more trouble than
    it is worth. I do't like your silly giffs. I like to send my own and the old traditional attachtment. I don't like your memmes and you have shrunk the traditional giffs so much I cannot see to choose from your attachnent forder. Original…

    920th ranked

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  8. Scroll Bar on the Right Moves Down the List

    Please fix the problem with the Scroll Bar on the Right side of the Mail List moving down the list whenever the New Mail button is clicked. This movement misleads and confuses when attempting to access recent, new emails that have arrived and prompts wrong actions due to their misplacements on the list.

    920th ranked

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  9. you people suck !!!!!! i can't use my mobil phone

    I CAN'T USE MY MOBIL PHONE ******* I HAD TO USE MY HOME PHONE !!!!!

    920th ranked

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  10. still don't like new format

    There are so many things that just don't work with this new format. Obviously it will never go back to the old format and people are forced to deal with the mess AOL created if we want to keep our AOL email address that we've had for 30 years. One thing that is driving me crazy is when I want to respond to a particular email, I click it and ALL the emails come up that are part of this conversation. So then I have to search for the one email that I wanted to respond to. It's maddening! Why…

    920th ranked

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  11. Your new mail format still stinks.

    Get rid of the date separations. I just want a clean list of my e-mails

    920th ranked

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  12. FONT BLUE COLOR too light

    THE BLUE FONT COLOR IS SO LIGHT IT CAN';T BE SEEN..GO BACK TO THE VIBRANT BLUE IN THE PREVIOUS AOL MAIL

    920th ranked

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  13. Restore actual time stamps on emails received on previous dates.

    Posting "yesterday's date," instead of the actual time stamp on emails previously sent or received hinders that use of actual times for critical emails that are time sensitive. Please restore that needed function.

    920th ranked

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  14. 920th ranked

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  15. Autocorrect while typiing

    When are you going to restore the autocorrect while typing issue? It works here in the feedback field; why can't you FIX IT in the email fields?
    My browser is and always has been set to autocorrect spelling. AGAIN, it works here in this field. PLEASE FIX AUTOCORRECT SPELLING in the email field!!!!!!!

    920th ranked

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  16. It is not an idea but I have down loaded the new Norton Secure browser and when I open an e-mail it indicates who sent it but the the contex

    It is not an idea but I have down loaded the new Norton Secure browser and when I open an e-mail it indicates who sent it but the the context never opens up.

    920th ranked

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  17. arretez de vouloir toujours soit disant amelioré

    Arretez de vouloir toujours soit disant amelioré , le meilleur etait déja fait mais toujours des imbéciles de nouveaux developpeurs se croient supérieur a la génération précédente.Plus ça va plus la planètes est bête
    Quant à l'application sur android , c'est une catastrophe bugs en permanences , hors ligne toutes les 5 minutes , et tout ça pour nous proposer les infos stupides de Yahoo qui ne nous concernent meme pas.On comprend mieux que vous ne bossiez pas à la NASA

    920th ranked

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  18. Allow last filter rule to put emails that don't match anything into same folder as "whitelist"

    Leave most filtering as is: First group of filter rules implements "whitelist" into a particular folder, second group categorizes remaining emails into other folders. But then add something (a last or default rule?) to be the third group that puts emails that haven't matched any category in the same folder as the "whitelist" used by the first group.

    920th ranked

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    1 comment  ·  Admin →
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  19. Add prompt of "Do you want to sign out" before terminating AOL session

    Add a prompt of "Do you want to sign out" before terminating AOL an session. If you have minimized AOL while multi-tasking with another application and mistakenly hit the wrong X icon in the upper right of your screen (i.e., the one for AOL instead of the other application you are using) AOL terminates without any further warning or prompt. I HAVE MADE THIS REQUEST SEVERAL TIMES PREVIOUSLY BUT EVIDENTLY WITHOUT ANY ACTION ON AOL'S PART.

    920th ranked

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    1 comment  ·  Admin →
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  20. mangelnder Komfort des neuen Designs

    SORTIEREN:
    Ich suche verzweifelt die Möglichkeit, die Mails auch mal nach Adressen oder Namen zu sortieren. Das war im alten Design leicht möglich. Auch das Verschieben der Anzeigespalten ist verloren gegangen.
    Die Entwicklung des neuen Designs ist leider mit etlichen Mängeln behaftet.

    920th ranked

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