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How can we improve AOL Mail?

← AOL Mail Norrin

how can I return to classic mail?

in the new mail format, when I'm composing an email to a group, the group does not populate after I type in the first one, two, or three letters of the group

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Peter Geittmann shared this idea  ·   ·  Report…  ·  Admin →
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  • DARREN GODFREY commented  ·   ·  Report

    Who was the moron who decided to have AOL Mail itself choose which email to open next (or open at all), rather than the user? This is not while checking emails on my phone, but on my laptop. I cringe when I access my email on the computer now, because I don't know what this "convenience" might do. You people are going in the wrong direction, taking choice out of the hands of the user.

  • ROSEMARY McGeary commented  ·   ·  Report

    So much time is wasted with this "new email set-up". What possessed AOL to have contacts listed by first name. Yes, you can go to Last names- just another step to waste time. First name contacts may be good for elementary school customers. My physicians for my various cancer treatments are called and listed by their last names.

  • R Richard Courier commented  ·   ·  Report

    Your NEW EMAIL... WILL eventually cause me to LEAVE AOL!

    The operation of it is UNACCEPTABLE! I have been with AOL since its beginning... I will be leaving AOL.
    Is this clear enough communications!

  • KE HA commented  ·   ·  Report

    Please go back to the classic format

  • ST STOKES commented  ·   ·  Report

    How do I change back to the traditional email format? This new format is not adequate and I cannot follow strings of conversations. Emails constantly get "lost" and are difficult to retrieve. Please respond and tell me how to get back to the original format.

  • VIVIAN COMER commented  ·   ·  Report

    I am lost! please let me have classic mail back!!

  • Cheryl MacCarty commented  ·   ·  Report

    Please post instructions to allow us to return to the classic style. The basic method provided is NOT the same as classic.

  • KE HA commented  ·   ·  Report

    Please go back to the classic format

  • pedalnrow4fun commented  ·   ·  Report

    no answer?? I want the classic program back NOW !! or, I just change to another server.
    this is ridiculous, e-mail is constantly lost ,photos removed without my doing a thing and it is too hard to navigate
    like everything else right now, change is not a good thing
    fix it back to how it was years ago

  • Bill Blythe commented  ·   ·  Report

    Its total rubbish . its affecting my business ,will be a pain to leave but looks like i need to

  • Tano Yano commented  ·   ·  Report

    Preferisco la vecchia versione, senza quella INUTILE separazione per data!!!!

  • HARRY HILL commented  ·   ·  Report

    I'm still getting emails as outbox mail, that I'm unable to answer. This is a go back and do it again moment. It's time to look for a new provider. AOL clearly doesn't listen, or care about their customers.

  • JOHN PAINTER commented  ·   ·  Report

    Cannot cut and paste word documents into it like it was before. When you do it ends up with wide spaces between all of the lines and triple spacing between the paragraphs. Tech said I had to fix this manual. That is not acceptable. Also no way to insert logos and wrap text that feature is gone also.

  • EDWARD LEON commented  ·   ·  Report

    give me the old format back it was so easy to use

  • Richard Swoveland commented  ·   ·  Report

    These Jerks got rid of the other 1st ranked heading about people being ****** about the change. There was over 10,000 coments. They are trying to make it look like the change is not a big deal. Call these idiots and Voice your opinion, let them know what you think of this piece of **** they call email.
    800-827-6364

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