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AOL Mail Norrin



This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

1286 results found

  1. How to save/keep writing email font and size settings?

    After selecting the desired text font and size for writing emails, they are NOT saved...

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  2. When click "read" within mail box - disable flag message that gets in the way

    When viewing mail on desktop/windows 10 - I will select "read" and a small rectangle appears to either say okay or undo or something like that. The problem is, this rectangle is OVER the rest of the options. After reading I want to MOVE the message, but first have to get rid of that little rectangle. Annoying as anything.

    If I could permanently move it out of the way so it doesn't cover the options, that would be great!

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  3. Forwarded emails lose their body content when "saved" before sending.

    After saving an email to forward, the body content disappears when sending. Only the headers and addressees email addresses remain. This horrible fault forces multiple forwarded emails to wait another hour before re-sending, due to AOL limitations on emails being sent or forwarded to multiple recipients.

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  4. see below

    Please let me know, over the past three days, more than half the profiles sent to me daily are "Profile not Available" This is new on My Laptop and compares to Match not allowing profiles to open when I am using my Apple cell phone. The laptop profiles, not available, is new.

    It makes me suspicious of the Match Agenda to keep me on the site and lessen my options, I am ready to cancel my subscription if not correct in 2 days.

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  5. Add to Contacts Failure

    AOL Mail fails to add new contacts to the Contacts List when selecting addressees from emails. When selecting these addressees, the right panel opens with the correct information, but fails to Save this data to the Contacts List.
    Please advise.
    Thank you.

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  6. constant harassment signing in, towards disabled or crippled combat heros is very disgusting and cowardly

    should be able to sign in with no issue's or come up with a better solution, constant harassment just from clicking a button is very disturbing, IF LIKE many people if you have problems with other nationalities, veterans, cripples > GET HELP

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  7. 923rd ranked

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  8. Bonjour, Quand j'ouvre ma boîte mail, le volet de droite ne reste pas en mode 'réduit" ce qui gêne pour la lecture des intitulés des mails.

    Bonjour,
    Quand j'ouvre ma boîte mail, le volet de droite ne reste pas en mode 'réduit" ce qui gêne pour la lecture des intitulés des mails.
    Même si je réduis le volet, à l'ouverture de cession suivante il se remet en mode large.
    Ce volet peut il être complètement fermé et ouvert uniquement à la demande et non pas par défaut..?
    Ce volet peut-il être supprimé par des options d'affichage.?
    Je n'ai rien trouvé pour régler ce gros problème.

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  9. AOL Mail Folders

    AOL Mail folders are not available in standard version but showing in the basic version

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  10. Can Not Leave News Comments.

    You are owned by Yahoo. I go to the News Page on AOL run by Yahoo. For the past Three or More years I have been Blocked from leaving Any Comments . For example, if I leave a comment like, " What's Up ?"... within 2 minutes it is Blocked & taken down. The ONLY time I have ever used Foul Language was after Years of being Blocked & knowing the moment will Not Be Posted. This was only after not getting ANY solutions from your tech people, who do try to help, but come up with no answer.

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  11. AOL mail is not working

    AOL mail is not working.

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  12. Both my laptop and desktop AOL emails load and then when I try and read mail, it says there is an error. What is Wrong!!!

    Both my laptop and desktop AOL emails load and then when I try and read mail, it says there is an error. What is Wrong!!! My internet works, I shut down my computer, same message.

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  13. 923rd ranked

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  14. Email server down? Email unavailable

    I can't access my email. This is unacceptable. It's my main provider. You absolutely can not have your mail servers down for any reason.

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  15. fix the website. Totally screwed up. In fact, I just tried to submit this post and got "that page is unavailable"

    Nothing will load, move. page not available, can't fetch...... Am I going to HAVE to switch to Gmail? Can't check any folders. Have you been hacked??????

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  16. what's wrong with your website?

    emails won't load, won't delete, can't look at different folders. What the ****? Get "can't fetch" Error, error, error

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  17. STOP redirecting to the news page after sending of emails, just let it go back to inbox like a normal email account or make it optional

    Please stop or make it optional that after sending an email instead of going straight back to the inbox (the natural thing to happen and what other email providers do) you are taken to a news round up page and have to either click 'x' or "back" to get back to the inbox page. It interrupts my mental flow, is bad for RSI injured people or ppl with other hand disabilities (extra needless clicking), bad for workflow and bad for mental health- I personally do not doom scroll or injest news daily. That is my choice and I am VERY…

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  18. I want to drop the term dropbox from my address, how do I do that?

    I want my name in place of the term, Dropbox. How do I do that?

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  19. Why can my Love email send messages but not receive any emails?

    Why can my Love email send messages but not receive any emails?

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  20. Reporting

    Fake saying my AOL will be closed from:

    209.126.100.158 Fraud Risk High Risk ← Lowest Risk Highest Risk → 0 Fraud Score: 75 100 IP address 209.126.100.158 is operated by velia.net

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