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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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545 results found

  1. Remove that top-line ad in email inbox list.

    The top-line/moving ad causes me to routinely delete the wrong emails in my inbox - driving me crazy. I've no doubt missed important emails. What an awful place to force an ad. Do you really mean to irritate us every time we try to read mail?

    109th ranked

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  2. 72nd ranked

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  3. 82nd ranked

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  4. classic email back please - no real reason to change that

    Please, we want the old view back. Why change something, which was good, easy to use and reliable ?

    76th ranked

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  5. 19th ranked

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  6. Remove the 25MB cap on attachments, or at least increase it substantially.

    Remove the 25MB cap on attachments, or at least increase it substantially.

    56th ranked

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  7. 76th ranked

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  8. I want my old version back do not like this new version

    How do I get my old version back. Did not authorize this

    79th ranked

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  9. OPTION OF CLASSIC FORMAT

    Will you please give us the option of returning to the classic format. This ridiculous new version is now taking me anything up to four times as long to send a work-related e-mail, and as I work in the funeral industry this is not time I can afford to waste.

    137th ranked

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  10. Go back to classic format.

    Go back to the old, classic email.The old format was much more user friendly. There is no advantage to the new format.

    109th ranked

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  11. sort by sender

    Sort by sender in New Mail is needed. It's available in folders, but not New Mail, which is where I like to filter things out. New Mail currently only allows to sort by date. I've had to create a new folder to put new mail into so I can sort it, but if I don't deal with it immediately it tends to get forgotten because it's not in the New Mail that I see each time I log in. Thank you!

    65th ranked

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  12. Spacing Issues & Forced Grouping by Date

    Is "ANYONE LISTENING." This horrible, ridiculous, visually painful, dumbed down version of AOL (and I've used AOL mail, various email addresses for various purposes for nearing 30 years, so I'm NOT happy, I was loyal, now I feel forced to leave AOL) - is GROUPING our inbox (possibly other folders as well, honestly it's too visually painful and mind spinning to look at it to check) into time/day/week/month. NO, I want a list of my emails, one list sorted as I want it sorted - AS WE HAVE ALWAYS HAD BEFORE YOU FORCED THIS HORRIFIC CHANGE ON US. This is…

    79th ranked

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  13. Spam Emails

    Can Spam Emails be automatically deleted ?

    41st ranked

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  14. responding to email

    Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.

    31st ranked

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  15. STOP THE BLINKING PAGE.. OMG GET AOL BACK ENOUGH OF NEW MORON BLOOD

    HOW IN THE **** DO YOU STOP MY PAGE FOR MAIL FROM BLINKING....OMG I HAVE HAD AOL FOR DECADES AND IT IS REALLY A MESS... SOME OF THE NEW BLOOD YOU HIRED ARE MORONS...

    66th ranked

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  16. Need to access hyperlinks for zoom classes.

    If you don't make this so called "new, improved" aol mail so that we can click on hyperlinks to access Zoom, we will all be dropping aol. Right now if I want to access a zoom class I HAVE PAID FOR, I have to forward it to a gmail account. I might as well just change my email address to gmail and drop AOL altogether. We have been asking for this ever since you made the change and it falls on deaf ears.

    185th ranked

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  17. I am fed up with the news stories being shared by AOL having an obvious political bias. I am quite capable of making my own political decis

    Don't push your political values on me. just report without bias. I am very capable of making those decisions for myself. If prefer to keep to your path please let me know so, I may cancel my 25 year plus subscrition.

    147th ranked

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  18. Bad format in new and not able to revert to old even with help from help desk.

    The new mail is terrible. I had three emails sitting in new mail before the change and now they are gone somewhere. Even the help line could not find them. The format for the new mail is not as user friendly as the old. The page lay out is not as pleasing or as intuitive. Would be nice if users were given the option to revert to an old system if they wanted. Even with the help desk working with me and clicking on revert to old, the format is drastically changed and not for the better.

    82nd ranked

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  19. Where is the insert icon? I cannot insert pics now? That is helpful. Yes, that was sarcasm. The more I use this the more I hate it.

    Seriously have not found a new feature that makes it better. I will be spending my holiday weekend getting new email. YOU SUCK!!!

    82nd ranked

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  20. Type size

    As an older user, I would appreicate being able to increase the size of the type

    36th ranked

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