AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

  1. YES, PLEASE FIX SPAM AS REQUESTED BY MANY

    As last number of people have written to aol about, I too unfortunately have had a lot of emails that I needed to see somehow unknowingly get routed to my spam folder. The old aol didn't automatically do that the way it frequently happens now even with people's emails who I've already been corresponding with. This is very upsetting and needs to be fixed ASAP. Why isn't this being addressed as this is a big problem.

    1st ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. All photos in email message missing showing broken picture icons.

    Why is there problems again with photos images in messages? There is literally no way to fix it. Every option listed has no fix for this.

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. mail forwarding

    I would really like to see a mail forwarding setting to allow all my mail to be forwarded to another service and then deleted from AOL

    6th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Need better spam filtering! Easy to use that works!!!

    Need better spam filtering!!! Easy to use that works!!! Is free of charge!!!

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Add spell check

    How do I spell check my messages? Fire the folks who changed a perfectly good messaging system. Your Geeks have too much time on their hands. Good enough is perfect!

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. SPAM

    Spam Blocked Addresses is limited to 1000 which fills rapidly. Increase the Limit or do not make limit on blocked addresses.

    2nd ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. non-SPAM emails continuously being moved into SPAM folder. 2+ months now!

    We BEG YOU to please FIX the emails, which are from people I never had problems with going into SPAM. I have tried to setup rules, marked as non-SPAM, added i Filters (using classic and NEW email interface) but they still go into SPAM, and therefore to not get downloaded into my POP3 Outlook and Phone.

    So many people have complained, but nothing is being done. These emails came from private people, school addresses.

    Again, WE BEG you. I am a VERIZON POP3 customer, who has been switched to AOL (from Verizon, and then Yahoo).

    4th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Fix Spam!!!!!

    Messages from frequent contacts continue to go into the spam folder even though I have marked every single one of them as "Not Spam". This is now a very large issue as I am missing important updates.

    Even after marking as "not spam"; emails from the same recipient go into the spam folder

    4th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Increase number of blocked emails

    Please dramatically increase the number of email addresses which can be blocked. The current limit of 1000 is simply not enough to deal with the constant stream of spam emails which we all face these days.

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. advertisement

    Member doesn't like the advertisement in the aol mail.looking for options to turn it off if its possible hoping for that.

    13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. mail features

    I tried the new format you have for AOL mail. I switched back to the original because of the right side bar to the right of the screen kept opening every time I opened a new mail. I couldn't keep it to stay in the closed position. Plus it never showed anything. I gave this as my reason for switching back. I later remembered another feature I didn't like. With three children, sometimes I need to keep some emails open. In the original format, I am able to open those emails in a separate window. Which keeps me form having…

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Gathering Feedback  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Spam Filter not working

    Spam Filter not working
    For past 2 months spam is delivered to my inbox. I keep marking them spam. I did add filters but the filters are not working. Spam still get in the inbox. PLEASE FIX YOUR FILTER!!!!!

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. POP IMAP

    Je ne trouve nulle part l'option qui permet d'activer/désactiver l'option POP/IMAP afin d'utiliser un service extérieur de collecte de messages du genre Thunderbird. La collecte n'est plus active et je ne sais vraiment pas comment résoudre ce problème sans pouvoir accéder à cette option essentielle qui est présente partout ailleurs sauf sur AOL sinon merci de me l'expliquer.

    13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Incoming Spam FIlter

    Please allow us to create custom filters for incoming spam and also will allow incoming emails in the inbox to be redirected to spam automatically.

    incoming spam filter
    choose folder to move to please add spam/junk

    13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. SPELLCHECK

    I liked the feature that stopped you from your email being sent until you double checked the spelling. Now it just sends out. Why would you get rid of the spellcheck?

    13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Spam Count

    Please restore the spam count (actually counts in all mailboxes).

    7th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Sortierung speichern

    Wenn ich die Sortierung einstelle, sollte dies dauerhaft gespeichert werden können

    13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. unable to switch back to classic

    Your "new" AOL mail sucks so bad I want out! BUT its so bad I can't get past the page asking why. It's stuck in the feedback box.
    Please switch rad.ical@verizon.net back to classic AOLmail or I'll be forced to notify all my contacts I've changed to gmail.

    13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. themes

    The themes of the Aol Mail should have a lot of options in terms with color combinations in that way I can choose more as a preference I like a touch of red or like a wine red.

    13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Underline text

    I do not see any option to underline TEXT in an email, am I missing something? If yes, can this option be added?

    13th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
← Previous 1
  • Don't see your idea?

AOL Mail Norrin

Categories

Feedback and Knowledge Base