AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1217 results found
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AOL's new Search failure -
when doing a SEARCH, AOL no longer searches the TRASH or SPAM folders. WHY NOT ????? The folders are still e-mail. or else give an option to search these
197th ranked -
Anmeldung
Wenn Sie überprüfen wollen ob ein Mensch vor dem PC sitzt, dann machen Sie die Bilder so groß und genau, das ein Mensch sie auch erkennen kann. So wie es jetzt ist, ist das gar nichts
915th ranked -
915th ranked
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WHERE ARE THE HOLIDAY THEMES?
What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.
151st ranked -
Please remember selected sort function
Please make it so the selected "sort" function remains the same unless changed by user. People prefer their mail to be sorted in certain ways and once selected it should not automatically revert the to a format they do not desire. Thanks
281st ranked -
The search function does not work well at all and does not search all mail.
Bring back the old search function. The search button that was by the compose button functioned effectively and one could actually FIND what you were looking for. The current button does NOT locate all the searched for emails. Very frustrating.
43rd ranked -
A problem I'm having
My AOL account got hacked recently. I changed my password as a result. I'm not getting any "New Mail", however new mail is showing up in my "Recently Deleted" folder. How can this be corrected? Thank you.
479th rankedSorry to hear about your account being compromised! Updating your password is the first step to recovering it. You can find other suggestions here:
https://help.aol.com/articles/recognize-a-hacked-aol-mail-account
If you're are missing email and finding it in Trash, try this article:
https://help.aol.com/articles/find-missing-emails-in-aol-mail
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Make bold subject after reading an email and then marking it unread and leaving in inbox
Make bold subject after reading an email and then marking it unread and leaving in inbox.
sequence:
1. I read an new email (which is bold and in "new"
2. I then select "Mark Unread"
3. When I return to my inbox it shows up as unread but is no longer bold font. I think anyting marked unread should be bold.915th ranked -
LET THE DAMYUMM PAGE OPEN AS WIDE AS THE EMAIL!!!
I AM NOT SCROLLING BACK AND FORTH TO READ MY DAYUMM MAIL.
FIX THE SHYT OR I WILL LEAVE!!!!!!!!!!!!!915th ranked -
BRING BACK THE CUSTOM DICTIONARY!!
BRING BACK THE CUSTOM DICTIONARY!!
915th ranked -
391st ranked
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Harassment or inability to handle modern technology-WIFI extender
Recently, you asking me to log in on my mobile phone several times during the day. Is theis new form of HARASSMENT? You do not provide "Stay Signed " box on the mobile version. Possibly, you atavistic system cannot recognize WIFI extender recently added. Fix the system instead harassing users. Unless HARASSMENT is your DAILY JOY.
Not RUSSIA or CHINA are our enemies by our totalitarian systems479th ranked -
valid emails went to spam folder!
ANGRY, FRUSTRATED, OUTRAGED.. for three weeks, a friend and I have been unable to send or receive each other's emails. They would be "sent" but would not arrive. We have been contacts since AOL began. We finally "found" all the missing emails in SPAM. Reason? According to AOL, we each "had marked this email as spam". WE DID NOT EVER MARK EACH OTHER'S EMAILS AS SPAM! This resulted in many important missed communications. WHY DID YOU DO THIS? We have pressed the field for NOT SPAM but the emails remain in SPAM. This is infuriating and unacceptable.
391st rankedAny chance you have a third party app (e.g. something on your phone) connected to your account? Hopefully this help article is useful to you.
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new AOL mail
I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.
249th ranked -
479th ranked
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How to improve it? GO BACK to the original version.
Just go back to the standard version
66th ranked -
Without being able to sort by sender, I am no longer interested in having AOL
WHen you are cleaning out your inbox, sorting by sender is the easiest way to mass delete when you get a ton of emails. Taking this away, means you most likely lost my business.
70th ranked -
how about holiday wallpaper for the mail
holiday wallpaper for the mail
182nd ranked -
How do we include recently deleted emails when we are doing a search for a particular email ??
When doing a search for a particular email, please incude the deleted emails.
124th ranked -
delete old mail
i want one dialog box that lets me set a date and ALL mail prior to that date to moved to the Delete folder. This would be available in each of the active folders (New, Spam, Sent), AND STOP RESTORING old mail, I just had to delete 5000 mails I know I previously deleted permanently.
281st ranked
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