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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

932 results found

  1. the new email layouts suck, you have to scroll ALL the way down to the bottom of an email to reply.

    the new email layouts suck, you have to scroll ALL the way down to the bottom of an email to reply.

    749th ranked

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  2. I want classic MAIL.

    Why are you changing mail format? AOLs Base is 50 yr Olds and older. Why are you chasing us off. If it's money give us something useful!

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  3. 461st ranked

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  4. silent in your response and fixes

    Seems many of us were BEGGING your help with the undesirable new format for aol. Now - all seems silent and no changes are evident. PLEASE restore autocorrect spelling while typing in the message field!! and YES, my computer settings and browser are set for autocorrect. In fact, it works FINE here in this field where I am currently typing. So why can't you fix it in the message field for an email? It is tedious and undesirable to fix spelling the "new and improved" way. You've got to be kidding! PLEASE RESTORE AUTOCORRECT SPELLING TO THE MESSAGE FIELD IN…

    461st ranked

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  5. autocorrect spelling while typing

    I have submitted multiple requests to fix auto correct spelling while typing. When I am typing in THIS request field, autocorrect works. When I try it in an email, it DID work in the good old aol but not since you created this new format. My computer settings are and always were on autocorrect spelling while typing. My typing in THIS FIELD is autocorrected while typing. WHY can't you restore it to the message field in the emails? It is extremely undesirable, untimely and frustrating with the current method of correcting spelling before sending - line by line.

    461st ranked

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  6. Would love to be able to check French spelling.

    I use AOL because Yahoo got rid of its stationary and you have stationary, which i love. :) However, i really miss being able to check my spelling or get accents added in when i write an email in French. If there is a way to do that, i haven't found it.
    Thank you!

    749th ranked

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  7. Your new email organization is terrible.

    Your new email organization is terrible. Can't see the old, spam or recently deleted emails.

    461st ranked

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  8. With the new AOL I lost the ability to print an email that I compose, BEFORE I send it. I wish you would bring back this feature.

    I would like to be able to PRINT email that I COMPOSE BEFORE I SEND IT. I was able to do this with the old format. I can send it to myself and then print that, but that's redundant. If I click Ctrl P it prints the whole screen, left side options and all. Not acceptable. I spoke to a tech support person about this today and he tried to find alternatives, but there were none. He suggested I send in a suggestion. Thank you for your time.

    749th ranked

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  9. 749th ranked

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  10. Contact lists

    It is now very hard to edit names when composing emails. Suggestion:
    Keep contacts in alphabetical order. Get rid of the 'initials logo' (totally unnecessary). Allow users to expand the address box to see up to 100 recipient names at a time if required. Allow us to cut and paste in addresses, instead of doing one at a time.

    749th ranked

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  11. No red ink to type in and no basic blue; plus, emoticons are too small.

    Please add basic red and medium blue ink. Emojis are too small to use.

    749th ranked

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  12. Implement sub-addressing

    Would like to be able to have some kind of sub-addressing separator
    https://en.wikipedia.org/wiki/Email_address#Sub-addressing

    This would be helpful for filtering spam and identifying how the spam got to my inbox. Really filtering in general.
    For example, using + as a separator:
    If your screen name was "ExampleScreenName", your regular email address might be ExampleScreenName@aol.com
    If you need to provide your email address somewhere you can instead use ExampleScreenName+someonlinestore@aol.com
    Now you can filter by the send to address. If you start receiving spam from a certain subaddress, you have a better idea of who might have been compromised or gave away your…

    749th ranked

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  13. mail sort

    It would be nice to have the option to permanently sort mail either always oldest or always newest. I like to read my oldest first, and if i delete or respond to a mail, my mail box always goes back to newest first.

    253rd ranked

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  14. better backgrounds

    how about more and better backgrounds

    749th ranked

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  15. How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!

    How can we improve AOL Mail? Answered Succinctly, Restore Classic Mail!!!

    461st ranked

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  16. Email Fonts

    Why were the font selections taken away with this new, not so good, email.

    749th ranked

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  17. Date/Time stamp

    Date/Time stamp: I would like to see the entire date/time stamp on all my emails even the current day emails. Instead of "Today 2:27 pm" or "Yesterday 3:52 pm" NO.... I want to see "09/20/23 2:27 pm" or "09/19/23 3:52 pm"

    349th ranked

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    1 comment  ·  Admin →
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  18. ability to highlight in the compose area

    ability to highlight in the compose area

    136th ranked

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  19. Option to display full "From" email address in the inbox or spam folder.

    I would like to see the the full complete "from" email address. This will allow me to see if a mail is spam or not.

    118th ranked

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  20. Dashboard security is not working

    I have opted out of the sale and sharing of my information in 2020 via the AOL/Yahoo dashboard. Upon checking frequently, I see that Yahoo/AOL has changed my options, without my consent or approval, to allow the sharing and selling of my information. I have contacted Yahoo numerous times about this, and it still hasn't been fixed. I opted OUT of all sharing and selling of my information in 2020, and yet the site keeps changing it back to allow. Not acceptable. I want all of your vendors to abide by the options I elected, which is NOT TO SELL…

    146th ranked

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    1 comment  ·  Admin →
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