AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1180 results found
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Cannot control the fonts. Have friends who need to read larger printing.
Please keep the fonts larger for elderly people.
326th ranked -
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE
NO CHOICE OF FONT, NO CHOICE OF SIZE OF TEXT, NO SPELL CHECK......AND I SEE THAT I AM NOT THE ONLY ONE.....GUESS IT IS TIME FOR ME TO CHANGE TO SOMEONE ELSE UNLESS YOU GIVE ME BACK THE ORIGINAL FORMAT THAT I HAVE HAD FOR YEARS.!
74th ranked -
want to improve aol?simple,once it starts to work LEAVE IT SIMPLE ALONE,this way everybody understand and dont waste the time of day figurei
ONCE YOU FIGURE OUT THE SYSTEM WORK,AND EVERY BODY UNDERSTANDS,JUST LEAVE IT A LONE FOR THE NEXT 20YEARS,THIS WAY EVERY BODY NOW UNDERSTAND,AND DONT WASTE THEIR DAY TRYING TO FIGURE OUT WHAT YOUR DOING,HOW THAT
563rd ranked -
new AOL mail
I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.
326th ranked -
Please see below
Although it is possible that my problems with my aol email are primarily due to the age of my computer, it is not by complete coincidence that I had no problems before you changed your email a few months back, and I have had many ongoing problems ever since - and ONLY on AOL email. There must be SOMETHING you can do to remedy the situation, and I, a customer of yours since the 90's, would appreciate knowing that you actually gave this your true consideration at the HIGHEST LEVELS. One problem is that anything I type in an email…
563rd rankedWe're very sorry that you're experiencing these issues with AOL Mail! Unfortunately, it does sound like it may be related to your system. Have you tried a different browser, or Basic Mail? https://help.aol.com/articles/switch-to-basic-version-of-aol-mail
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blocking
make it easier to clean up thr blocking list
563rd ranked -
Give me back my New Mail inbox.
My New Mail inbox has disappeared and it would be nice to have it back
563rd rankedPlease let us know if this help article helps you switch back to New/Old: https://help.aol.com/articles/switch-your-inbox-style-in-aol-mail
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File attachements to be shown at top rather than end of email
It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters
161st ranked -
signature space is a problem
I am very displeased with your new format. I was trying to revise my signature space and now it is too large and double spaced. this takes up too much room and is annoying to the readers. I also have lost the color to my regular emails I send. This is part of my signature writing program.
179th ranked -
really miss the ability to easily view "all emails from/to sender" from a single selected email.
In classic view I could right click or select an action from the menu up top that would display all the emails from or to the sender when an email was selected or open. This is a very useful feature. Please bring this back!
104th ranked -
the blocking looks like has stopped working!!!!!!
fix the blocking tools???
912th ranked -
pouvoir trier les mails par expéditeur ou objet comme avant
Je ne peux plus faire de tri par objet
563rd ranked -
Stop sending unnecessary "Email sender verification notices" or at least add a tab that says this sender is safe!!!!
Stop sending unnecessary "Email sender verification notices" or at least add a tab that give me the option of saying that this sender is safe!!!!
563rd ranked -
Give me the ability to delete my alias or at least hide it from sender and receiver. I had to pay to get absolutely no help; unacceptable!
Give the user the ability to delete the alias. I tried to delete and saved by changes only to have the alias reappear on my sender space in email. Now both my normal email id and my alias show to whoever I am sending email to. This is unacceptable and I want this alias to be hidden from everyone or completely deleted.
912th ranked -
Please give us back our big Emogis. The tiny ones are almost useless and cannot be enlarged like the real AOL ones.
Enlarge our choices of emogis. Not enough scripts/type choices or
good sizes.563rd ranked -
563rd ranked
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carriage return
Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.
161st ranked -
how to sort spam folder in order of sender?
composed email recipient drop down list doesn't always show all the names in my contact list! I have to go to contacts and click the name to start a new email to them. If this occurs because I clicked the "x" to remove a recipient in the TO box of a new email, please tell me how to get it back to being shown on the drop down list when I type the name in the TO box. Thank you.
563rd rankedIf you send email again to an address you clicked the X next to, then they should re-appear in your auto-suggest next time. Please let us know if this is not what you're experiencing.
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Requiring new login to an ongoing session WIPES OUT the search tabs
Did I say thank you for the search tabs? Thank you for the search tabs. I hope you are still improving this option. Now that my mail is overrun with spam (thanks for that) the saved searches in tabs comes in handy. So what do you do next?....
You implement a new mid-session login requirement - while I'm ALREADY logged in - in the middle of an ongoing/active session! The result? All my search tabs, which represent placeholders in the work I'm doing, disappear. I really wish the tech folks would STOP trying to save me from myself. There is…
912th ranked -
FIX THE APP
If I read a new email on my AOL computer app, it automatically moves the new email that has been read & then moves that email to the old folder, but on my Samsung 23 Ultra Android AOL phone app, if I read the new mail, it will not change the mail & mover to old mail on my computer? So if I read all my emails on my phone, once I get to my computer I have to read all the emails again as it kept them as new on it. Case No, 20287659 Please get it to sync…
563rd ranked
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