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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

948 results found

  1. I want to see the send-to email address NOT his cute alias

    Used to be when I received email in my inbox I could not see the sender's email address--only his cute alias.

    You have FIXED that--now I can see the sender's email address.

    BUT--when I compose email and I enter the recipient's email address then THAT email address disappears and is replaced by the cute alias associated with that email address.

    I want to SEE the email address that I am sending to.
    If I am sending to ten email addresses then I want to SEE those ten email addresses--NOT ten cute aliases.

    That way I am certain that I have…

    757th ranked

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  2. 466th ranked

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  3. Je ne parle pas anglais!!! Traduction via google

    Revener à l'ancien mail!!!!!!!!!!

    178th ranked

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    1 comment  ·  Admin →
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  4. delete email in inbox

    how do I delete all in box email?

    757th ranked

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  5. The new Mail format is worse than I thought

    I cannot make the left hand column wide enough to see the entire description of my mail folders. When I change the title of a mail folder, I have to do it in the left hand column instead of having a new window open where I can make the changes. If I add too many letters and spaces to the field, I don't know until I save it and the field isn't updated. When a new window opened to make the change, it wouldn't allow me to use more spaces than was allowed.

    466th ranked

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  6. Go Back to classic!

    I have looked for other places to go to, because you won't let us go back to classic. Or because you have not taken the best from classic and combined it with the best from the new. Frankly, you have just switched over to Yahoo in my opinion. There is nothing new about Aol. The only thing really good about Yahoo is the background and the calendar. I am searching right now for another email provider.

    466th ranked

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  7. undo changes

    It has been several since you gave us this worthless-**** change. IT DOES NOT WORK!!!!

    466th ranked

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  8. Make it so I can auto-forward to a different email address

    AOL seems to be the only major email service to not allow this. It makes no sense and it causing business issues on my end.

    349th ranked

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  9. Fonts

    Miss my comic sans font from old AOL mail. Would like more choices in fonts.

    89th ranked

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  10. STOP loading unread new mail. STOP IT!! I will load them for viewing when I want to view them.

    STOP loading unread new mail . I will select them when I am ready to read them. Sick of having to go back and mark it UINREAD!
    Horribly irritating.

    757th ranked

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  11. preview attachments

    Users are being greatly inconvenienced by being forced to download attachments before being able to view them. It is time consuming to have to download an attachment, create a file to hold it in, and then open it. That is simply too many steps to go through view an attachment. Previously, a user could simply click on an attachment and preview it. The current method is too time consuming and makes that AOL mail feature inferior to the previous "click and view" method. PLEASE! Change it back to "click and see preview.." That will be much more appealing to your…

    349th ranked

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  12. Move the trash/delete icon back over to the left

    Recently you moved the trash can button for each email into a column allllllll the way to the right, which makes it really hard to track which email I'm clicking on to delete. Just move it back to the left where it was. The most important thing to see when trying to delete emails is the SENDER, so why you would move any button to to interact with an email away from that information is beyond me, but it's obnoxious.

    757th ranked

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  13. dark mode for mail

    How about an option for viewing email in "dark mode" for people with light sensitivity?

    757th ranked

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  14. It should be trivial to backup something so crucial. I cannot find anyway to do it.

    Allow us to backup email. If a way exists, don't hide it.

    466th ranked

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    1 comment  ·  Admin →
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  15. new contact does not auto suggest

    new contact does not auto suggest

    349th ranked

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  16. on the Notifications page, add capability to identify which send emails will notify of arrivals.

    On the Notifications page, add capability to identify which send emails will notify of arrivals.
    When one or more sender emails are listed, only emails from those senders will trigger notifications.

    757th ranked

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  17. Select Emails to Mark as Read/Unread

    When I select emails to mark them as Read or Unread, the selected emails after the desired action doesn't get deselected.

    757th ranked

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  18. When I delete an email from the notification on the lock screen of my iPhone, that email does not delete from my aol inbox

    Deleting an email from the notification on an iPhone or in the iPhone app should delete that email completely from my aol inbox

    178th ranked

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  19. CCing myself

    I want to be able to automatically cc myself on a document and not have to do it every time I send out the document.

    757th ranked

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  20. AOL not listening & bullying might have worked 2 years ago but NOT NOW. You don't listen. Fine, Peace out!

    I am already selecting my new email company and one of the criteria I am using is receptiveness to clients, in general. You have thousands of clients who have reacted to stylistic and discriminatory choices you made in your new format. You have ignored every single one of us with the "reviewing feedback" gaslighting. You fixed something that was not broken. If we wanted Gmail features, we would have gmail...some of us do have gmail for professional uses but AOL for personal use for 30 years. And, there it is. After 30 years of loyalty, you decide our opinions and…

    178th ranked

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AOL Mail Norrin

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