AOL Mail Norrin
This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
687 results found
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When I check boxes to keep mail as unread, I should not have to individually go back an uncheck each one. Who thought that was a good idea?
When I check boxes to keep mail as unread, I should not have to individually go back an uncheck each one. Who thought that was a good idea?
520th ranked -
View raw
Nothing happens when I try to view the RAW MESSAGE! This was formerly called View Message Source. It's under 'More' and all your directions indicate it should work. Sorry - nothing happens when I click View Raw Message. This function is DOA in the new version. It's necessary to report SPAM!
363rd ranked -
Allow use of picture formats for signature
I can't use a photo (.jpg or .png) as my signature. Outlook and other email apps allow that.
283rd ranked -
363rd ranked
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There should be a schedule feature sending mail... surprised that it doesn't exist
There should be a schedule feature sending mail... surprised that it doesn't exist.
363rd ranked -
eMail windows
What happened to being able to have more than 1 email window open? I always have 2 or more left up so that I can switch between them. Some times I spread them out at the same time on the screen so I can see them all at the same time. This new format is inefficient. Always think you're improving things when you're actually screwing it up. Just dumb.
363rd ranked -
I havebad eye sight. I need a larger font to read the inbox and the left panel ....
offer larger fonts so older folks can read the inbox and left panel....
283rd ranked -
About reading emails
The change I want for Aol mail is to see emails in chronological order and not have to scroll all the way top to the starting emails. Please fix that problem.
363rd ranked -
Search button next to subject line
Please move the search eye glass that pops up next to the subject line. I keep hitting it and it take to search for more emails with that subject when all I wanted to do was open the email.
164th ranked -
Add Signature in Spell Check
After 30 years AOL still says there is a Spelling Error in my name / signature!! And I cannot add my name to the dictionary! Why?? Help!!!
164th ranked -
Why doesn't "save to draft" work??
Fix "save to draft", that's a great idea!!
363rd ranked -
NO I don't see what I am looking for
How can I move a read email to a folder that I have created. Since the new update Jan 2023, when I open the "move" option, there are only a few folders listed in that area. WHY??? My folders that I created on the left hand side are still there THANK GOODNESS, with the old emails I had moved there before the update and I can still open them, but I cannot send a read email to the folder, they aren't listed anymore under "move". WHY?????? pls help! I still want this option and do NOT want any of my…
212th ranked -
I switched to new aol hoping it would've updated it's mail sorting feature, but it's the same. I wanna sort 'From' alphabetically, but no.
Provide an option to sort alphabetically in the 'from' column.
363rd ranked -
Open several e-mail at the same time
It should be possible to open several e-mail at the same time, so that one can shift between them.
212th ranked -
Deleting older emails
Can you put something in place that the emails could be auto deleted after a certain time period or let us set a certain date. Also email to be deleted could be deleted automatically or let us go through the batch and save any that we would like to save before letting them delete. The process now is painful. You can delete all or none. I need to delete some.
240th ranked -
send box
The send and attach tabs are illogical where they are. Why not put them back at the top where they were before and where they are easier to see. Alternatively give me the ability to cusomise my screen so that I can do it
283rd ranked -
the news screen is too big to view without scrolling
make the item sizes smaller as before
363rd ranked -
Add subscriptions and receipts to AOL Mail (like Yahoo has)
Since this new AOL Mail is basically the Yahoo Mail interface, can you enable the Subscriptions and Receipts folders (in the same place Documents, Pictures, and Travel is)?
240th ranked -
363rd ranked
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AOL Homepage Videos
Can't play video on AOL Homepage. Video has sound but have black screen with loading icon. had reset the modem as well as clearing cache and browsing data but does not work
520th ranked
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