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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

969 results found

  1. User Note Column

    It would be nice to have a column to add a brief note to a selected email, for my own reference.

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  2. RED TRASH CAN COVERS DATE

    GET THE DAYUMMM RED TRASH CAN OFF THE DATE WHEN I AM REVIEWING MY EMAILS!!!! DISTRACTING AS HEALLLL!!!!!

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  3. SCROLLING

    MAKE IT WORK!!!!!

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  4. priority senders

    Would like to be able to designate certain contacts as "Favorite contacts" and then see emails from "Favorite contacts" at the top of inbox. Alternatively, the ability to toggle the Inbox view between "Favorite Contacts" and "All Contacts"

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  5. would like the ability designate senders to for automatic deletion after "X" days

    Would like the ability to designate specific senders for automatic deletion after "X" days

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  6. Please include Deleted in Search.

    Please include Deleted in Search. Why would you not????

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  7. Separator horizontal line missing in reply email

    Separator horizontal line missing in reply email

    When replying to an email, there used to be a separator horizontal line between the email to which we were responding and our response. That line is missing in action.

    The user must manually add a separator line by repeatedly typing dashes or equal symbols, which wastes time.

    This is a FAILURE to follow usability standards.

    Request:

    Please return the AUTOMATIC separator horizontal line that was there before your failed attempt to make things better. Make the system like it used to be.

    BTW, being Fortune 25 IT Manager and a college Business…

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  8. when a forward an e mail with images the images do not show up to the receiver case # 21158660 call tech help 2 days no one can figure this

    when forwarding an e mail with images the images do not transfer. 2 calls to AOL tech no solution case # 21158660

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  9. 751st ranked

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  10. Choice of Font Size, Color, etc.

    PLEASE TAKE UNDER SERIOUS CONSIDERATION!

    RULE OF THUMB...NEVER TAKE AWAY features from the customer who pays...ONLY ADD new features that enhance your customer's experience!

    "You Got Mail!" is AOL's trademark. Thus, that should be the principal ingredient where AOL should EXCEL! You have made a positive move by "Updating and IMPROVING the Quality" of writing emails. However, you have made unfavorable changes that have made writing emails more unpleasant.

    "If it ain't broke...DON'T FIX IT!!!!"
    You have REMOVED the CHOICE of one of the most critical COMPONENTS of letter writing...the "personalization" and "individuality" of an email to equate with the…

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  11. Read Mail Not Going To Old Mail, Slow Search Bar

    I can not use this new version of AOL in my office. Multiple employees are answering emails twice or more as new emails are not moving to old main. The search bar types so slow. Old emails can not be retrieved as easily. Classic AOL was far superior.

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  12. cannot move saved mail to old mail

    Please allow me to move Saved Mail to another folder. I just tried to move an email to the old mail folder and it won't let me. I cannot even move it to New Mail.

    Also, PLEASE stop automatically opening new mail. It immediately gets sent to Old Mail and I miss critical emails.

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    1 comment  ·  Admin →
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  13. How can I reply to messages with the full header from the last message included?

    How can I reply to messages with the full header from the last message included?

    From:
    To:
    Cc:
    Sent: Tue, Jan 3, 2023 9:39 am
    Subject: _______

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  14. idiots

    Oh, the old version is even worse than the new one. I guess someone there thinks it's a good idea to be able to deal with a maximum of 10 or 20 emails at a time. Geeze this is awful.

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  15. Allow last filter rule to put emails that don't match anything into same folder as "whitelist"

    Leave most filtering as is: First group of filter rules implements "whitelist" into a particular folder, second group categorizes remaining emails into other folders. But then add something (a last or default rule?) to be the third group that puts emails that haven't matched any category in the same folder as the "whitelist" used by the first group.

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    1 comment  ·  Admin →
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  16. Allow me to select data formats other the curious/dubious american mm/dd/yy one.

    Allow me to select data formats other the curious/dubious american mm/dd/yy one.

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  17. Add prompt of "Do you want to sign out" before terminating AOL session

    Add a prompt of "Do you want to sign out" before terminating AOL an session. If you have minimized AOL while multi-tasking with another application and mistakenly hit the wrong X icon in the upper right of your screen (i.e., the one for AOL instead of the other application you are using) AOL terminates without any further warning or prompt. I HAVE MADE THIS REQUEST SEVERAL TIMES PREVIOUSLY BUT EVIDENTLY WITHOUT ANY ACTION ON AOL'S PART.

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  18. I absolutely hate the new aol mail. HATE IT. So much has been taken away and more stuff has been shoved down our throats.

    Give us the option to hide the side stories on the "Today on AOL" mail page. Bring back all of the fonts and let us decide how we want to type emails. Give us back the ability to pick the font size WITHOUT YOUR CHOICE OF WHAT FONT GOES WITH THE FONT SIZE. Stop shoving down our throats what you want us to see. STOP THIS FREAKING INSANITY.

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  19. Incomplete Titles for AOL News Articles - A Terrible Idea.

    AOL News does not now show full titles for most news articles. A terrible idea. I will not read any article where the title does not tell the content of the piece. Bad for AOL. Bad for advertisers that I hope are complaining big time.

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  20. Enough with the Viagra ads already!!!!

    I'm so sick of seeing photo shopped big-boobed bimbos on my AOL email feed!!!!! For Gods sake stop the insanity!!!

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