AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1349 results found
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Group
Allow a setting to turn off grouping emails by date received. Or just go back to the classic AOL email rather than this Yahoo-style email.
238th ranked -
I can't just print an attachment anymore, I have to use space on my hard drive. I HATE AOL!!
YOU SUCK SO MUCH!! THERE WAS NO NEED TO FIX SOMETHING THAT WAS NOT BROKEN. I HATE THAT I NOW HAVE TO DUMP AOL AFTER 30 YEARS TO FIND A NEW EMAIL PROVIDER THAT DOESN'T SUCK AND HATE THEIR OWN LOYAL USERS. ********.
134th ranked -
Allow an email to be pinned to top of email inbox
If you have a time sensitive/important email, allow it to be pinned or moved to the top of the email inbox so it doesn't get shuffled down the list by new incoming emails.
638th ranked -
Delete spam when folder is emptied
When the spam folder is emptied delete the emails instead of moving them to trash requiring a second step to get rid of them.
238th ranked -
sort by "newest on top" displays only a small subset of all emails in inbox
Only for my account, when emails are sorted by newest on top (the default), only a small subset of the emails are displayed.
The subset of emails is not just the latest ones but are spread out across multiple years.
If I reverse the sort to oldest on top, then all the emails show up.
This issue could be similar to issue ranked #325: What happened to all of the mail in my inbox?
936th ranked -
delete email in inbox
how do I delete all in box email?
638th ranked -
Return to your "PREVIOUS FORMAT". A "frustrated customer" speaking at you AOL.
Return your wider varied selection of stationary and font.
Increase the size of the emojis to fit the page/letter you're inserting them in. Presently they are so small you can't tell what the emoji is that has been added to the letter or comment.
Your so-called "Large" font in the settings are still difficult to read.
We should be able to increase the size and boldness to what is comfortable for the user.
On December 5th, 2023 I commented on your Lack of Holiday and Seasonal themes. Returning your large selection of themes, stationary, font selection and the above items…463rd ranked -
Make it so I can auto-forward to a different email address
AOL seems to be the only major email service to not allow this. It makes no sense and it causing business issues on my end.
314th ranked -
I have to log in Everytime I come to view my mail!
Everytime I click on my AOL tab, to see my mail, I have to login! It’s redundant AND irritating, as I don’t log out!. Please create an option
for us to bypass (in the option tab) this login exercise, especially if we don’t log out!375th ranked -
ADD MORE FONTS TO CUSTOM DEFAULT SETTINGS IN WRITING EMAIL
Custom default writing EM setttings: There is NO DIFFERENCE AT ALL betw Classic, Classic Wide and Garamond. Each exactly the same in the Preview Signature field. MORE VARIETY OF FONTS PLEASE! I always used Georgia. Why has it been dropped?
314th ranked -
463rd ranked
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The calendar used to be easy to use. Now I cannot even get in to put in an appointmnetYour
Go back to your old system....You think you know better...but you dont't You are just looking to make changes. My friends agree. If you really want input... aask peoeple who have been on aol for a long time like 20 years.....but no you all think you know better than us. The old calendar was just fine and I could get into it. Now it will not show.
Go back to your old system. If I have to learn something new I will go to the new provider like g-mail.
Susan Van Zant
suvanzant@aol.com
760-315-0142375th ranked -
why is email moving so slow this needs to be fix now
fix slow moving email or i will leve
463rd ranked -
Remove the DATEMYAGE Advertisement
Scam website that lures in members then floods email with unsolicited material. I have 'disliked' it and left feedback with no results. All my advertisements are the same: DateMyAge. REMOVE IT PLEASE.
375th ranked -
Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!!
Why did the automatic "bcc" option disappear so that every email I send automatically also sends to myself? This new version is TERRIBLE!!! Does AOL strive to make its developers justify their existence by making unneeded changes? Do you ever ask your customers what they want before you make these ridiculous changes? Your new versions are never better - only more confusing!
314th ranked -
Fix New AOL to Have Features of Old or Make Classic Email Available
Things I'd liked changed. 1. When trying to delete from Spam and Trash, the Select All doesn’t check all. It only selects what you see. You have to scroll down and click again each time to delete the next group. ANNOYING!
2. Too many headings under Inbox. I would like to remove Starred and Unread.
3. When I click Inbox it doesn’t go back to the top showing the last one I received anymore.
4. After entering address when using Compose, a box called Related Contacts opens. Create option to not have the box appear.
5. When composing an email…272nd ranked -
Bring Back Contact editing and display window.
Your Contact arrangement is not friendly to editing and deleting. Your previous contacts & list management method was so superior to your present arrangement.
314th ranked -
"Add Contact" missing from new version
"Add Contact" seems to be missing in new format, I had to switch back to old AOL just to add a new contact
120th ranked -
Not Americans with Disabilities Friendly Email Anymore
Bring back what AOL had before this horrendous mess. It is not disabled Americans Act friendly. I have eye problems and this new layout is a real strain on my eyes. Cannot read email the way I used to. Also, when going down list and marking delete - 90% of the time I have to redo it or delete one at a time. The box to check it off is too small.
Also, my folders that were to the left of my email are somewhere way down at the bottom and it is extremely difficult to get to them. The…463rd ranked -
I would like to view my email in full width. Stop insulting me with your stupid graphic
I would like to read my mail in full width. Stop insulting me with your stupid graphic!
375th ranked
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