AOL Mail Norrin
Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.
Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.
1113 results found
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eMail windows
What happened to being able to have more than 1 email window open? I always have 2 or more left up so that I can switch between them. Some times I spread them out at the same time on the screen so I can see them all at the same time. This new format is inefficient. Always think you're improving things when you're actually screwing it up. Just dumb.
574th ranked -
About reading emails
The change I want for Aol mail is to see emails in chronological order and not have to scroll all the way top to the starting emails. Please fix that problem.
574th ranked -
preview
i like to see the whole email in preview mode but the right of the screen has always taken over with ads why cant the ads be at the bottom so the width of screen is for only email
thanks337th ranked -
Get rid of Old and New - I just want one Inbox
I just want One inbox - not have mail disappear into Old and New. I can't find the setting to turn this back [happened this year].
216th ranked -
Providing an option to confirm or update a user's credentials
Not having an individual's profile settings is concerning. I'm not sure company legitimate anymore, according to media it doesn't exist. The inability to validate personal info for account, even though having paid support is concerning. Especially since account misidentified as a business account so often. I am baffled by the account's uncertainty, inconsistent reliability, and unwilling or lack of support contacts... which I pay for and need.
235th ranked -
Why doesn't "save to draft" work??
Fix "save to draft", that's a great idea!!
574th ranked -
NO I don't see what I am looking for
How can I move a read email to a folder that I have created. Since the new update Jan 2023, when I open the "move" option, there are only a few folders listed in that area. WHY??? My folders that I created on the left hand side are still there THANK GOODNESS, with the old emails I had moved there before the update and I can still open them, but I cannot send a read email to the folder, they aren't listed anymore under "move". WHY?????? pls help! I still want this option and do NOT want any of my…
277th ranked -
rules
enable the setting of rules that is easy to maintain and automatically filters where mail goes - just like outlook
337th ranked -
418th ranked
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How Can I Hide The Sub-Folders Behind The Parent Folder When Moving An E-Mail?
One, I LOVE It That AOL Finally Allows Sub-Folders!! And The Sub Folders Can Be Hidden Underneath The Parent Folder On The Left Hand Side, Which Is Great!!
But, When I Go To Move An E-Mail From My Inbox To A Folder, The Sub-Folders Are Not Hidden, So That Means There Are Way Too Many Folders & Sub-Folders To Scroll Through. It Would Work Much Better If The The Sub-Folders Could Be Hidden Under The Parent Folders When Moving An E-Mail, Just As You Have That Option On The Left Hand Side. For An Example, Check Out Xfinity Or Comcast.net…
872nd ranked -
Open several e-mail at the same time
It should be possible to open several e-mail at the same time, so that one can shift between them.
277th ranked -
i AM NOT HAPPY WITH AOL AUTO RESPONDER AND WOULD LIKE IT EXPANDED
Why is AOL still asleepr after ALL these years since since 1999 becoming a user. No progress in expanding or enhancing the platform but I see a new £6.99 per month Gold plan. How can I call an international number...and I am in the UK...to the technical department to request an answer on "auto responder" to be then told that it is NOT technical department who deals with the issue and I MUST send a feed back. So now I must be in the play pen to play with all the toys to find out which one squeeks to then…
574th ranked -
send box
The send and attach tabs are illogical where they are. Why not put them back at the top where they were before and where they are easier to see. Alternatively give me the ability to cusomise my screen so that I can do it
418th ranked -
sign in
remove the phone message to sign in .. it is a pain in the butt..../
277th ranked -
the news screen is too big to view without scrolling
make the item sizes smaller as before
574th ranked -
574th ranked
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AOL Homepage Videos
Can't play video on AOL Homepage. Video has sound but have black screen with loading icon. had reset the modem as well as clearing cache and browsing data but does not work
872nd ranked -
accents and diacritical marks
When I am composing a message, why can't I add accents and other diacritical marks? I used to be able to do this. Now I have to pre-type my message and copy it into my email message.
418th ranked -
Verification code
Why wont you support Apple for my verification code?
574th ranked -
Disposable Email Addresses
Please consider making disposable email addresses available for AOL Mail like Yahoo Mail already has. It is very useful for limiting spam.
574th ranked
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