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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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916 results found

  1. Reduce size of ads appearing in right block--distracting & annoying; I purposely will NOT buy products in these annoying ads.

    ANNOYING ADS HAVE REVERSE EFFECT--CAUSES USER NOT TO BUY THESE ITEMS--ANNOY ME & I REFUSE TO BUY YOUR PRODUCT.

    133rd ranked

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  2. 93rd ranked

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  3. Can't use carriage return/line feed when composing email

    When I write a new email it won't let me to hit return to start new paragraphs. If I create the email in notepad and copy/paste it into the email it works but that is a royal pain in the neck and just is not acceptable. You want everyone to quit using AOL email? That's the way to do it.

    176th ranked

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  4. Joe Biden christmas ads? Get rid of them!!!!

    Why the heck are we getting "donate to Joe Biden" ads after we send our email???? Why are we not getting "donate to Donald Trump" ads as an option? This is offensive, please remove Joe Biden donation ads from my email services.

    243rd ranked

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  5. Spacing Issues & Forced Grouping by Date

    Is "ANYONE LISTENING." This horrible, ridiculous, visually painful, dumbed down version of AOL (and I've used AOL mail, various email addresses for various purposes for nearing 30 years, so I'm NOT happy, I was loyal, now I feel forced to leave AOL) - is GROUPING our inbox (possibly other folders as well, honestly it's too visually painful and mind spinning to look at it to check) into time/day/week/month. NO, I want a list of my emails, one list sorted as I want it sorted - AS WE HAVE ALWAYS HAD BEFORE YOU FORCED THIS HORRIFIC CHANGE ON US. This is…

    79th ranked

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  6. 32nd ranked

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  7. don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    167th ranked

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  8. WHERE ARE THE HOLIDAY THEMES?

    What happened to all the holiday themes??? Please bring them back. It at least made my day a little more festive.

    157th ranked

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  9. INCREASE THE SIZE OF ATTACHMENTS

    increasing the size of attachments is essential, 25 MB like the old AOL is not much.The size should be increased between 75-100 MB

    157th ranked

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  10. Please RESTORE: open and write email in separate window/pop-out window

    Please RESTORE: open and write email in separate window/pop-out window

    133rd ranked

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  11. Show the number of messages in the spam folder

    Show us the number of how many spam messages are in the spam folder, just as you do in the inbox. We used to know if we had spam. Now the spam folder always looks empty. But too much is going in there, and we don't always know we need to check.

    133rd ranked

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  12. A problem I'm having

    My AOL account got hacked recently. I changed my password as a result. I'm not getting any "New Mail", however new mail is showing up in my "Recently Deleted" folder. How can this be corrected? Thank you.

    446th ranked

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  13. This new format is horrible. Everything is off. Please go back to old format. Why did you even change it?

    Go back old format. If I wasn't so old, I'd change server. It just works badly. Please go back to the old way. Why did you change something that worked!! to a nonworking thing?

    243rd ranked

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  14. need the old format back. New format has too much wasted space to the right of the text. I have to click away the wasted space for each mess

    Need the old format back. New format has too much wasted white space to the right of the text. I have to click away the wasted space (by clicking on the hide arrow while reading each msg. Waste of my time!

    157th ranked

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  15. I just posted my idea below. AOL gives terrible instructions. I keep getting the quesetion, Do you want extra space but there's no way to

    The new email format is AWFUL. It doesn't leave enough space to respond to emails. You have to go way down the page to answer and It's hard to find the area where you can send a reply. Whoever designed this new format did a disservice to AOL users. If it's weren't such a hassle to change to another server I'd leave AOL. Its email is terrible. I don't know why you even changed it in the 1st place. It is very user unfriendly.

    446th ranked

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  16. Harassment or inability to handle modern technology-WIFI extender

    Recently, you asking me to log in on my mobile phone several times during the day. Is theis new form of HARASSMENT? You do not provide "Stay Signed " box on the mobile version. Possibly, you atavistic system cannot recognize WIFI extender recently added. Fix the system instead harassing users. Unless HARASSMENT is your DAILY JOY.
    Not RUSSIA or CHINA are our enemies by our totalitarian systems

    446th ranked

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  17. DO NOT SHOW ME ANY ADS!!! I AM PAYING FOR AD FREE AOL!!!

    This is my final warning to AOL and I will now report this to BBB and FTC If you keep showing me Ads on Ad free subscription that I am paying for!!
    Malini Sodha

    342nd ranked

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  18. AoL draft needs allow send, change, after recently sent several of same topic to same destination.

    Need fix problem which stops changes, saving, or sending draft of same topic, to same destination of several recently sent. Seems system mistakes as already sent, although changed.

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  19. Sort emails alphabetically

    Sort emails alphabetically

    342nd ranked

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  20. Hi, Is there a possibility for choosing the option where I receive notification when receiver opens it ?

    Put in the option of a notification when receiver reads my email please.

    446th ranked

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