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AOL Mail Norrin


This forum is for you to make product suggestions and provide thoughtful feedback. We’re always trying to improve our products and we can use the most popular feedback to make a positive change!

Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

692 results found

  1. Cannot search for specific contacts!

    I cannot find a way to search for all of my contacts messages. why "fix" something that wasn't broken?

    90th ranked

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  2. What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in N

    What happened to Red, White and BLUE?!? The Font Color Options are WAACK!!! NOBODY LIKES THE COLOR CHOICES. The NAMES of the Colors are in Numbers that NOBODY Understands, WHY? No More THEMES?!? Are we going BACKWARDS?!? I HATE the New Very Restrictive, NO Color, No Flare, No Style of NO OPTION Email and I am a PAYING Client!!!

    156th ranked

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  3. Spam Emails

    Can Spam Emails be automatically deleted ?

    44th ranked

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  4. Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same.

    Your 'new' look looks exactly like Yahoo! The font, the appearance - the whole feel of the page looks the same. Did you folks just copy what they do? Bring back the former, classic look!

    97th ranked

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  5. STOP THE BLINKING PAGE.. OMG GET AOL BACK ENOUGH OF NEW MORON BLOOD

    HOW IN THE **** DO YOU STOP MY PAGE FOR MAIL FROM BLINKING....OMG I HAVE HAD AOL FOR DECADES AND IT IS REALLY A MESS... SOME OF THE NEW BLOOD YOU HIRED ARE MORONS...

    73rd ranked

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    1 comment  ·  Admin →
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  6. 102nd ranked

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  7. carriage return

    Carriage return will not work in email. Can't separate out lines in email. Can't add a contact (because it requires a carriage return). It does work on rare occasions, but this is a serious glitch that makes using the system very difficult. It truly seems like AOL is trying to LOSE customers.

    164th ranked

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  8. really miss the ability to easily view "all emails from/to sender" from a single selected email.

    In classic view I could right click or select an action from the menu up top that would display all the emails from or to the sender when an email was selected or open. This is a very useful feature. Please bring this back!

    110th ranked

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  9. Autocorrect spelling while typing (key words: WHILE TYPING)

    I've sent several requests for restoration of autocorrect spelling while typing. It works fine in this feedback field. PLEASE restore it to the email composition. It's ridiculous to have lost it in your new and disruptive format. The idea of going to the bottom and selecting "Check spelling" is absurd. Autocorrect works - evident here. Please please please restore autocorrect while typing to the email composition. (During this typing, my spelling was autocorrected at least six times because I type fast.) Come on, techies. Fix it. Restore it.

    164th ranked

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  10. signature space is a problem

    I am very displeased with your new format. I was trying to revise my signature space and now it is too large and double spaced. this takes up too much room and is annoying to the readers. I also have lost the color to my regular emails I send. This is part of my signature writing program.

    186th ranked

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  11. how about holiday wallpaper for the mail

    holiday wallpaper for the mail

    213th ranked

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    1 comment  ·  Admin →
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  12. File attachements to be shown at top rather than end of email

    It is really frustrating that attachments are now at the end of the email thread - especially when there is a conversation over several messages. I couldn't find an option and this is the one thing that I don't like about the new format - but as I send and receive a lot of files it matters

    164th ranked

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  13. don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    don't like my emails in my inbox separated by date!!! Give me back my old format!!!

    213th ranked

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  14. old email version

    This new email version sucks. Instead of one small column on the left with files, and the rest being email, it switched to 3 wide columns, and today a 4th. My email list is about 2" wide. THIS IS HORRIBLE!!! I'd opened a GMail account years ago but don't use it. If this isn't fixed soon I'm just moving over to Gmail. This is too hard to read, and the useless other columns/boxes just make it hard to read my inbox, and to type emails - it's just a really bad choice that needs to be re-thunk. I've don't lots…

    146th ranked

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  15. Go back to old format please.

    Please go back to the old format. I find this new one to be very difficult.
    I was unable to access my Contact Lists. If it wasn't broken, why did you fix it??

    146th ranked

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  16. AOL refuses to let me paragraph as I like using the enter key.

    Allow the enter key indicate a new paragraph.

    118th ranked

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  17. I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference.

    I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference to whether 12 pt font is small, medium, or large. For my work, I need to know I have Times Roman 12 pt text and 14pt text.
    How can I add fonts to my email?

    106th ranked

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  18. responding to email

    Used to be able to respond to an email, and then 'keep as new'. With the new AOL, it automatically puts the email I responded to in the 'Old' folder. I want to be able to choose to 'keep as new' after responding.

    42nd ranked

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  19. i do not like your updated news items with that anoying video stuff that you make me watch to get to the next thing. Pleas get rid now.

    I do not like your updated news items with that annoying video stuff that you make me watch to get to the next thing. Pleas get rid of that now.

    363rd ranked

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  20. 106th ranked

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