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AOL Mail Norrin


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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

Please contact our help site if you’re experiencing an issue that prevents you from using Mail as expected.

880 results found

  1. e-mail help.

    this new system sucks. i can't get onot my e-mails without hitting a button that says mail, and when i do it tells me the page is not available. i then have to hit another button and then finally get to my e-mails. i tried going to the help site and asking why and they didn't do anything. just kept giving me the run around with things that don't pertain to my problem.

    159th ranked

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  2. Go back to old format please.

    Please go back to the old format. I find this new one to be very difficult.
    I was unable to access my Contact Lists. If it wasn't broken, why did you fix it??

    149th ranked

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  3. can't print from email

    you need to eliminate the box on the right which you use advertising on since it blocks part of the message and for some reason my printer will not print out a copy for my records.

    184th ranked

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  4. I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference.

    I need the Times Roman Font and the Ariel Font added to y AOL email. I also need to know what size pts the font is. There is no reference to whether 12 pt font is small, medium, or large. For my work, I need to know I have Times Roman 12 pt text and 14pt text.
    How can I add fonts to my email?

    108th ranked

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  5. SORT CONTACTS BY SURNAME AS A DEFAULT

    IN THE CONTACT WINDOW, ALLOW USER TO SET "SORT BY SURNAME" AS A DEFAULT

    436th ranked

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  6. 334th ranked

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  7. email forwarding

    Please enable email forwarding for all emails received.

    234th ranked

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  8. new AOL mail

    I hate your new aol, pls bring back the classic aol. This sucks and I may have to consider changing emails.

    334th ranked

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  9. Original Format

    ... please go back to the original format ... all you have done is make a bad decision on your part worse ...

    334th ranked

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  10. 334th ranked

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  11. not sure

    dear sir can i forward all of my aol.com to a other email address

    278th ranked

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  12. Times vs. Dates of Email

    Please restore the clock times that have been replaced by dates in the listings for sent/received emails. Times posting are essential for many documentation protocols and increasing the number of clicks to obtain this information waste precious time.

    278th ranked

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  13. Don't Cut Off Right Side of Email

    Today, March 1, 2024. aol changed the format of the inbox. It now cuts off the right side of the message. I want to change it back. How do I do that?

    631st ranked

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  14. Restore to former exalted status or suffer swift and tremendous consequence!

    Restore to former glorious status and restore ability to comment on articles. It is entirely asinine that you block folks for calling out the massive amount of racists idiots you've got on here but then do nothing to prevent said racist idiots from being prejudiced idiots. Joke of a company that should be folded.

    631st ranked

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  15. AOL refuses to let me paragraph as I like using the enter key.

    Allow the enter key indicate a new paragraph.

    125th ranked

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  16. Fix NOT SPAM flag

    Messages from frequent contacts continue to go into the spam folder even though I have marked every single one of them as "Not Spam". This is now a very large issue as I am missing important updates.

    Even after marking as "not spam"; emails from the same recipient go into the spam folder.

    436th ranked

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  17. Please, no more political fundraising advertisements, especially from a President who clearly has dementia and is diminishing before our eye

    Please, no more political fundraising advertisements, especially from a President who clearly has dementia and is diminishing before our eyes everyday

    436th ranked

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  18. AOL total advantage Premium plus and I get AOL ads to sign up?!

    I've been in contact with AOL and their only solution to post here? I have ad free email EXCEPT AOL ads and it can't be changed. Every time I log in and I get the ad with the man asking me to sign up for free aol mail. I'm told they are automatically generated but they have only started 4-6 months ago. Please eliminated these ads.

    631st ranked

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  19. cursor size

    Cursor Size: despite having an easily-visible cursor on my Linux Ubuntu desktop, when I open AOL MAil (or Zoho Mail), the cursor is tiny, faint, and very hard to see. Changing the size on the Desktop makes no difference. It would be great if AOL Mail allowed the user to choose the cursor size, shape and colour to suit them!

    631st ranked

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  20. Traveling abroad- AOL personal verification code since I do not have phone service to get code.

    AOL code verification abroad blocks my access since I do not have phone service to get the code. Cruisers check email in ports since they cannot afford phone/internet service. AOL does not give a shiff blocking our access. Maybe providing option to use personal code instead the phone code, would solve this problem? It can be tragic if we cannot get important messages because of AOL courtesy.

    631st ranked

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