Thanks for reaching out. We're sorry to hear about your issue receiving emails. Can you please check your filters and the "Block All Senders Except Contacts" option under "Settings > Block Senders" to make sure your mail isn't being accidentally redirected from your inbox? You can also use other troubleshooting steps found in this help article: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail
Please let us know if you continue experiencing issues after following the steps above. We appreciate your understanding and apologize for any inconvenience.
AOL Product Support
An error occurred while saving the commentMartha Pulizzano commented
Something is wrong with my AOL account. I am not receiving any emails. I spoke to my insurance company on the phone, and they were sending me some important information which never arrived. I am paying for this service from AOL, and it is not working. Please do something to fix this situation. I do not enjoy paying for something that is not working.