Edgar Martinez

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    61 comments  ·  AOL Mail » Receiving  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,


    Thanks for reaching out. We're sorry to hear about your issue receiving emails. Can you please check your filters and the "Block All Senders Except Contacts" option under "Settings > Block Senders" to make sure your mail isn't being accidentally redirected from your inbox? You can also use other troubleshooting steps found in this help article: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail


    Please let us know if you continue experiencing issues after following the steps above. We appreciate your understanding and apologize for any inconvenience. 


    Sincerely, 

    AOL Product Support

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    Edgar Martinez commented  · 

    No emails since Nov 3rd. I've just removed all my filters, changed my password, checked my Spam folder and Trash, nothing shows up.

    Edit: Although it looks like I lost two days worth of emails, after changing my password and deleting ALL my filters I started receiving *new* emails.

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