Janet Tinsley-Martin

My feedback

  1. 6th ranked

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    62 comments  ·  AOL Mail » Receiving  ·  Flag idea as inappropriate…  ·  Admin →

    Hi,


    Thanks for reaching out. We're sorry to hear about your issue receiving emails. Can you please check your filters and the "Block All Senders Except Contacts" option under "Settings > Block Senders" to make sure your mail isn't being accidentally redirected from your inbox? You can also use other troubleshooting steps found in this help article: https://help.aol.com/articles/fFix-problems-reading-or-receiving-aol-mail


    Please let us know if you continue experiencing issues after following the steps above. We appreciate your understanding and apologize for any inconvenience. 


    Sincerely, 

    AOL Product Support

    An error occurred while saving the comment
    Janet Tinsley-Martin commented  · 

    Also have not received any new non-spam emails since Oct 9. Just called Tech Support and was told I would have to pay $3/month for them to add tech support and unlock it. Not a chance!!!
    Going to stick with Gmail from now on!!

Feedback and Knowledge Base