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  1. 34th ranked
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    Gathering Feedback  ·  3 comments  ·  AOL Desktop Gold » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    Mainly because they don't care about us or our problems....that's been obvious for years now.

    Anonymous supported this idea  · 
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    39 comments  ·  AOL Desktop Gold » Other  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    This has been going on now for well over a month now. How long does it take for AOL to fix the problem so we can use AOL? I use my computers all the time and AOL Gold is the ONLY program that I use that I have any problems with, and it gets worse all the time. You might consider calling their parent company, Verizon, at 800-VERIZON to let them know how bad AOL is and hopefully they can make some big changes in the people running AOL and put in some people who know what they're doing and care about their product and customers.

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  3. 7th ranked
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    Gathering Feedback  ·  12 comments  ·  AOL Desktop Gold » General  ·  Flag idea as inappropriate…  ·  Admin →
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    Anonymous commented  · 

    AOL management obviously doesn't care about it customers or the terrible product they force us to use. Verizon paid over $4 Billion dollars to buy AOL 5 years ago, and I can only imagine how many customers they've lost due to the dreadful AOL Gold platform. My computers have 8 GB of RAM and work great for everything except for AOL Gold. I would suggest calling Verizon at 800.VERIZON to let them know how bad Gold is and hopefully they'll make some big changes in the people running AOL, put in some people who take pride in their product and listen to their customers.

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    Anonymous commented  · 

    AOL Gold sucked on day one, and just gets worse. I called Verizon today and spoke with a supervisor and I told him about all of the problems with Gold. He wasn't aware of the situation, but thanked me for calling and said he'd have someone higher up look into it. Hopefully Verizon will make the idiots running AOL give us a decent platform.

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    Anonymous commented  · 

    AOL Gold is terrible, and it runs slower every day. I called tech support again last night and the guy tried to help me, but he said that until Verizon decides to replace POS Gold with a better platform that we'll have to deal with the very poor performance. Every other program that I use works great, and AOL has stuck with their worst platform ever for many years and they lose customers month after month. If I was Verizon and I cared, I'd get someone to come up with a much better platform ASAP!!

    Anonymous supported this idea  · 

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