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  1. 436th ranked
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    Gathering Feedback  ·  2 comments  ·  AOL Mail  ·  Flag idea as inappropriate…  ·  Admin →
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    GiveMeVZmailBack commented  · 

    If they pay for it, they will advertise for you. Call up the Clinton Foundation. I am sure they will accommodate you with a payment to AOL.

  2. 38th ranked
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    42 comments  ·  AOL Mail » Spam  ·  Flag idea as inappropriate…  ·  Admin →

    By continually using the Not Spam button, you are training your spam filter and our systems to recognize important emails. Additionally, if you are using an email application, like Outlook, Mac Mail, Windows Mail, or the mail app on your mobile device, please check the incoming mail filters in the application’s settings, and change the filters, so that all new emails are kept in the Inbox.

    In order to block incoming emails from an entire domain, go to mail.aol.com – Options – Mail Settings – Spam Settings – and add the domain name (e.g. @example.com) inside the “Block Mail From Addresses I Specify” field, click the plus button, then Save Settings.

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    GiveMeVZmailBack commented  · 

    The response from support demonstrates that they do not read for what the problem is. AOL support pegs the stupid meter!

  3. 55th ranked
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    Gathering Feedback  ·  10 comments  ·  AOL Mail » Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    GiveMeVZmailBack commented  · 

    I guess you did not get the memo. Verizon is the culprit here. They own both AOL and Yahoo. They killed their verizon.net customers by moving them to mail.aol.com. We had a wonderful mail system that we paid for as part of our internet service. The SPAM management was excellent. While there were missing features, it was a really good system. No Ads, because we were paying for it. Then, the force us to move to AOL, provide no reduction in the verizon.net bill, and make us pay $9.99 per month for support. Is it time for a class action suit?

  4. 25th ranked
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    Gathering Feedback  ·  2 comments  ·  AOL Mail » Spam  ·  Flag idea as inappropriate…  ·  Admin →
    GiveMeVZmailBack supported this idea  · 
  5. 2nd ranked
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    1506 comments  ·  AOL Mail » Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.

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    GiveMeVZmailBack commented  · 

    AOL needs to delete the entire SPAM filtering engine and revert back to what Verizon provided on verizon.net. That one worked extremely well.

  6. 7th ranked
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    Gathering Feedback  ·  120 comments  ·  AOL Mail » Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    GiveMeVZmailBack commented  · 

    Unfortunately, the way the SPAM engine works on AOL, it often identifies important emails as SPAM. They could implement a "Delete" vs. "SPAM Folder" function in the SPAM Options dialog and that would solve your need, but I bet you will not like it.

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    Gathering Feedback  ·  942 comments  ·  AOL Mail » Receiving  ·  Flag idea as inappropriate…  ·  Admin →
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    GiveMeVZmailBack commented  · 

    Per the "Ads" option in the OPTIONS:

    Ads
    Advertising is a core part of AOL's business. Many of our services, including AOL Mail, are supported by the paid ads we show on those services.

    AOL now offers the option to remove paid advertising from the AOL webmail experience with Ad-Free AOL Mail.
    Learn more about Ad-Free AOL Mail.

    I turn off the adds in my browser setting. It still leaves the area on the screen, but it all blank. Use Firefox on a desktop.

  8. 20th ranked
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    Gathering Feedback  ·  95 comments  ·  AOL Mail » Spam  ·  Flag idea as inappropriate…  ·  Admin →
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    GiveMeVZmailBack commented  · 

    To have AOL work support of this issue, I had to sign up for a $9.99/mo service that I need none of. Their developers have no idea how customers use the technology. They presume that everyone uses an AOL app and would be able to see what went to the SPAM folder.

    After hours on the phone, I had my suspicions confirmed. They have a SPAM filtering system based on what others mark as SPAM. Once that happens the number of people saying the addresses are OK has to exceed some threshold. This not limited to political emails. I had it happen on my financial account notices and get this, emails from AOL support.

    This feature is a must have for those of us using their own email application which has no visibility to the SPAM folder. My recommendation to support was to add a check box on the SPAM filtering options, which disables SPAM filtering for your account. If they wanted to, they could even show the SPAM folder in grayed out or put "Disabled" in small text below it.

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