Thank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.
Already deleted one secondary AOL email account today (good riddance as there was a bunch of spam just since yesterday). There is a 30 day wait period to get rid of the master screen name (https://help.aol.com/articles/close-your-account) and I can't wait to do that and be done with AOL.
My last update as I'll shortly be getting rid of the AOL account. Have successfully rotated all my contacts (will keep the AOL for a month or so in case of any stragglers) to another email provider. So much better. Since I put a permanent away message a couple of months ago that indicates AOL spam controls are not adequate and in process of moving my contacts and important historical saved emails my spam folder has decreased from just under 1,000 to just under 200. It was growing each day prior to that message. I'd never go back to AOL. Moving the contacts was easy. Getting things changed on sign-ups to websites I care about was a drop more of a pain as one tends to not think of a few. At this point, I'm fairly confident I have the stuff that I need and I'm looking forward to not having all the issues any longer (have had AOL service go out here or there and other issues - not alone with AOL's problems - e.g. - https://www.bbb.org/us/va/dulles/profile/internet-service/oath-0241-2087/complaints)
I've now moved all my contacts and important emails saved from the two AOL accounts and will keep them for a few months (AOL Accounts have an away message that was suggested here letting them know about the inadequacies of SPAM controls) just in case there is a straggler or two. I've changed all my sign-ups at the various sites (and keeping the AOL for a few months just in case I left something out). Much better. I had to help someone get email on their phone the other day who changed passwords due to a security breach on some website. They had Yahoo mail (and Yahoo, AOL and Verizon email is now under the Oath company so they are probably all bad) and had about 800 spams message over the last 30 days (as they drop off after 30 days. Now that all that is changed via AOL forcing me, I'm glad (and of course not going back under any circumstances). Don't waste your time has it has been over a year without a response from AOL (and if that is how they value you and you still want to stick with them - good luck). Bite the bullet and just do it - e.g. gmail, outlook or whatever doesn't involve this horrible company.
To the person who asked about facebook (I don't do facebook but always threaten to start a website called faceliftbook.com for people my age), that is not an email issue. It is your facebook settings. Go to the downward arrow on the upper right and drop down to settings. On the left after clicking settings, there will be something that says notifications. Look at those.
I've moved my contacts to a new email and will just keep AOL for some historical items for a while longer. My permanent away message says "Due to a lesser ability to limit SPAM on AOL, all contacts have been moved to a new email. This account is no longer monitored and will be kept for some historical items until the early part of 2020 before being deleted." AOL is simply not usable at this point. I've taken the time to move saved emails to the new (non) AOL account and it is their loss. Will not be back.
Don't know why people are even expecting any kind of fix. Been just a couple of weeks under a year since there was any company answer. They get revenue from ads and that is the issue. I've had three AOL mail addresses for almost 20 years. I deleted one (that saw minimal use as I used it for forums or stuff that I suspected could lead to more spam just over a years ago. I have two email addresses. I've moved my personal contacts (could have a straggler or two left) months back and now have just under 800 emails in the spam folder for which over 90% is pure spam and perhaps 50 (at most) is from things I've ordered (in the past) in the last 30 days (old ones drop off after 30 days and the number of spam emails increases exponentially each month and I have the maximum number of filters and have blocked 1,000 addresses which is the maxium). AOL is useless at this point. About to create another non-AOL address for either forums or things I order, which I currently have on my other AOL account which is starting to show the signs of their lack of support. So then I'll just moved my saved emails (e.g. receipts from things I bought) over the next several months and then anyone sending me emails on AOL can get my permanent away message which lets them know the email address was moved and AOL is useless.
I'm really surprised that people are still complaining vs. moving their contacts (it's easy as pie with many providers). I barely go into it now. I looked for the first time in a bit and what I had was 233 spam emails over the past month (my personal contacts have been moved) which went there with the available spam filters (although sometimes they don't got to the spam folder). I'm even more surprised that there are those who have elected to pay AOL. Why? If you want to give your money away, give it to a worthy charity. Also when I just logged on (AOL) my contacts where gone (happens from time to time). When to an old email to add a contact and then discarded the change and they came back. I just expect to monitor AOL sporadically over the next several months to see if I left out anyone who I want to get emails from and then I'm just going to use it for things I buy where an email is required and if I have to go into AOL a couple of times a year to delete things it's easy enough.
There is no fix (limited number of fliters, etc) or effort that AOL is obviously willing to do. It is 9 months since the post from product support with not a single update. There is only one logical choice. That is to move personal contacts to another email provider. Did that months ago. Once every few weeks or so I take a quick look just in case I missed someone. What I get is about 90% spam and a few things I bought that I get promotions for and 95% of that gets filtered into the spam folder (and those things drop off after a month) and the handful I get I just delete. I put this away message on (that someone suggested) "Due to the new co. Oath which includes AOL and other brands, Spam controls have been decreased and Spam is the majority of what gets thru and easy to delete a few times/year, personal email contacts have been moved to a new acct & all others are deleted" Sometime in several months (to make sure I have not missed anyone), I'll either just delete my AOL account or just leave it for ordering things online so I don't pollute my other email provider. The AOL account is perfect for that.
AOL just doesn't care. It should be obvious from the comments below. They took time and resources to do away with the ability to only accept email from your own contacts. They formed Oath so they have the ability (read the agreement) to scan your emails to get revenue from advertisers. So why even complain. Rotate your contacts to another email provider of your choice. I did it with gmail and just will refine that with whatever few may have slipped thru the cracks over the next several month. I put an away message on my AOL account (in quotes below) as much spam and filter controls as I could and every couple of months can just go in and delete stuff. If someone I missed is a legitimate contact, they have my phone number and I can fix it. Let the people who are paying advertising dollors to this ****** company know that the email address is just there for garbage that required an email sign up. My away message "Due to the new company Oath which encompasses AOL and other brands, Spam controls have been decreased and Spam is the majority of what gets thru and are easy to delete a few times/year, personal email contacts have been moved to a new acct."
Why is anyone wasting their time expecting some fix. They took the resources and time to do away with only allowing email from people you now. On September 14 (which in a couple of weeks will be 5 months) the product support indicated they will send it over to the Product Team and 'hope' to have it implemented in the future. Read between the lines. They are getting income, including ads, some of which I'd suspect comes from the same spammers everyone complains about. After 5 months and hundreds of complaints (and this isn't the only thread discussing these same problems, not a word back. That should tell you something. I have my gmail set-up and after migrating my contacts I care about over the next several months and going thru my old emails to make sure I notify those I care about, I'll leave my AOL account the way it is and go on every month or two just to delete stuff and if I sign up for something I just need an email account for but don't want to give them the one I use, the AOL account is perfect for that. It should be obvious that they don't care about their customers at this point.
I'll be dropping AOL eventually within the next year (just going to migrate my contacts, change the important stuff over the next several months and then send out an email to contacts I care about - already set-up a gmail account. I dropped one of the screen names after I couldn't block all this **** already. I have contacted their near useless customer support and all they want to do is sell vs. fix issues. Why would anyone want to pay for something they can get elsewhere from someone who provides better customer service. The empty promise that says 'hope' is ridiculous. Why did they get rid of it in the first place and invest the resources to do that. Did they think people getting more SPAM was going to make them happier customers. I look forward to migrating away from them and done with their nonsense.