AOL Desktop Gold Beta

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Tell us how we can improve your AOL Desktop Gold experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review regularly and take them very seriously.

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  1. Black Page when Clicking URL in email

    often when clicking URL in an email I get a black screen in the browser. Reload doesn't help, but canceling the page, reclicking the URL will work. Sometimes having to cancel & reclick more than once.

    No pattern as to when, just often enough to annoy.

    I will Report as Bug the next time it happens.

    1 vote
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      1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    • Go Back

      I hate the e mail now. Better before. I dont like the way you try to put a picture in now. I liked the old way. You can resize the pictures in old aol easy.
      I hate the way the address go in. I liked the way the old software did.
      The find dont work.

      10 votes
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        9 comments  ·  Flag idea as inappropriate…  ·  Admin →

        Our product team is working on improvements for the photo experience.

        They would also like more information about what you mean by hating the way the address goes in. Can you please reply in a comment to this post what you mean by that? What is different in the new version?

        Thank you!
        AOL Desktop Gold Support

      • 4 votes
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          3 comments  ·  Flag idea as inappropriate…  ·  Admin →

          As you might have noticed we changed the login process in AOL Mail, to a more secure 2 step login, which helps prevent your AOL account from being compromised or hacked.

          We would like to look more into the compatibility with Sony Play Home. Could you provide us with more information about the issues you are encountering?

        • Bring back my buddy list!! Bring back IM's! Bring back the superb photo processing! Bring back the best emoticons anyone had! Bring back AOL

          Bring back my buddy list!! Bring back IM's! Bring back the superb photo processing! Bring back the best emoticons anyone had! Bring back AOL when it was great.

          12 votes
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            8 comments  ·  Flag idea as inappropriate…  ·  Admin →

            Our product team would like to have more information around what you mean by Superb photo processing. Could you please reply in a comment to this post what features in particular are you looking for?

            AIM has been Sunset and there are no plans to bring it back. The team does plan on offering an expanded list of emoticons in the future.

            Thank you!
            AOL Desktop Gold Support

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