AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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  1. Spam Settings

    This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.

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    1189 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.

  2. Please remove advertising from side bar of my email. It interferes with reading emails

    please remove advertising. i am not interested in any of it

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    Gathering Feedback  ·  501 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  3. Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable.

    Advertising is one thing, but sending 'sponsored' Email to MY inbox without the ability to delete or block it is unacceptable

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    Gathering Feedback  ·  133 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  4. Put back the block on only receiving email from those people in my address book.

    Put back the option to only receive email from those people in my address book Please.

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    453 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for sharing your feedback, we’ll send it over to the Product Team and hope to have it implemented in the future.

  5. STOP THE POP-UP ADS!!!!

    STOP THE POP-UP ADS!!!!

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    Gathering Feedback  ·  84 comments  ·  Flag idea as inappropriate…  ·  Admin →
  6. ordering emalis

    I have the basic version of aol mail ( Free version) and used to be able to order my emails by From, subject , date etc.
    However, now I am only able to order my emails by date and not any other column. Is this because I have the free version of AOL mail?

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    251 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  7. automatically delete spam mail.

    If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.

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    Gathering Feedback  ·  77 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  8. Spam - I want the ability to block all domains coming from ".uk"

    I noticed that most of the spam that I receive comes from domains ending in ".co.uk" or ".org.uk" and I would like the ability to block domains that have those endings that are not in my address book or listed as approved senders. Is there a way to restrict these domains? Also, I would like AOL to return the option to block emails containing specific words or phrases. I have a paid account and it is very important to me that I be able to have the ability to restrict the excessive spam emails and emails containing ****** content. If…

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    Gathering Feedback  ·  61 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  9. TRUMP Political Ad

    Why is Trump survey appearing on my sign in page. Then to top it off the only options are that he is doing Great, Good, or Okay, Did you all get a hefty check and sell out in order to put this on the AOL page? It is Fake news and Fake Survey? I am disgusted it would even appear on my screen. Regardless of my political affiliation. Seems to be I was exploited.

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    Gathering Feedback  ·  114 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  10. Need to be able to TURN OFF the SPAM filter. If no addresses are flagged, ALL should be allowed thru!

    Need to be able to TURN OFF the spam filter. If no addresses are flagged, ALL should be allowed thru! "Teaching my spam filter" is a truly silly idea, highly impractical!

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    Gathering Feedback  ·  78 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  11. NEWS "TODAY on AOL"

    Sorry to say, but "TODAY on AOL" news looks and sounds just like
    "THE NATIONAL ENQUIRER"....
    Your news is not worth reading...."PATHETIC"...

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    Gathering Feedback  ·  68 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. PPlease return the "block emails containing these words" filter - IT WORKED -y remove it?

    Return the spam setting for blocking emails that contained specific words. I have NO IDEA why you would remove it - and looking at all of the exact same complaints I don't know why you would not have returned it to spam setting. Adding the email address does nothing because they just send **** with a new address -why should I pay you for this inconvenience? I accept better for my money.

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    Gathering Feedback  ·  34 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Stop the ads, nothing more nothing less AOL. lets start a cancellation policy

    How about this, we all start to cancel our business with AOL until they rollback this ******* decision. They have taken advise from some clown or competitor to ruin a decent business. a 20 yr customer about to cancel.

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    Gathering Feedback  ·  7 comments  ·  Receiving  ·  Flag idea as inappropriate…  ·  Admin →
  14. 14th ranked
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    Gathering Feedback  ·  15 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  15. Why must I push three buttons to get to new mail after I sign in?

    After signing in, I should be able in one click to get to my new mail.

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    Gathering Feedback  ·  50 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. AOL is not concern about your convenience!

    It's very obvious that AOL does NOT have your interests at heart! Just look at all the pleas and requests to put back the spam blocks to stop unwanted mail and yet NOTHING has been done about it by AOL. THEY DON'T CARE about WHAT YOU THINK OR WOULD LIKE!!! They're ONLY out for themselves! Close your accounts and go somewhere else. There are other places out there, that will block unwanted spam mail!

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    Gathering Feedback  ·  9 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
  17. Spam Reports

    Make logging in quicker!!! Give us better Spam controls that work!!!!
    Reduce the ads!!! We SHOULD NOT have to pay to stop ads!!!!
    What are you people doing?!
    Email should be simple, fun, convenient, and efficient. NOT anymore.
    Do you want to make people move? Make a bad name for yourself?
    Geez, in this day and age - you should be able to figure this out.

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    Gathering Feedback  ·  22 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. 32nd ranked
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    Gathering Feedback  ·  25 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
  19. Where is the "Check status" option on my sent mail?

    Where is the "Check status" option on my sent mail?

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    Gathering Feedback  ·  60 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
  20. Offer a right-click menu option to restrict spam addresses.

    Give the option to restrict spam addresses or entire domains with a right-click menu option on a spam e-mail, rather than having to jump through hoops to individually add each one to the restricted list.

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    Gathering Feedback  ·  2 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
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