AOL Mail

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Tell us how we can improve your AOL Mail experience. The more specific your feedback, the more useful for us. While we can’t respond to every suggestion, we review them regularly and take them very seriously.

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How can we improve AOL Mail?

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  1. Put back the block on only receiving email from those people in my address book.

    Put back the option to only receive email from those people in my address book Please.

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      324 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
    • Spam Settings

      This a complaint more than an idea for improvement. On 8/24/18 the spam controls for one of my email address has stopped filtering out spam. I add address to the "Block mail from addresses I specify" box but emails from those addresses keep coming. The whole mail controls page for that email address has changed, My other email addresses have remained unchanged. What gives??? This is very inconvenient.

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        390 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →

        Due to recent adjustments to the AOL Mail platform, the Spam Settings customization, are no longer available for all accounts. We apologize for the inconvenience. In order to block a specific sender, go to Options – Mail Settings – Spam Settings and add the email addresses in the box below “Block Mail from Addresses I Specify”, then click Save Settings at the bottom, and in case you receive unwanted emails in the Inbox, mark them as Spam.

      • Please remove advertising from side bar of my email. It interferes with reading emails

        please remove advertising. i am not interested in any of it

        3rd ranked
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          Gathering Feedback  ·  135 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
        • 12th ranked
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            Under Review  ·  93 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
          • ordering emalis

            I have the basic version of aol mail ( Free version) and used to be able to order my emails by From, subject , date etc.
            However, now I am only able to order my emails by date and not any other column. Is this because I have the free version of AOL mail?

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              139 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
            • Difficulty sending e-mail

              I am receiving "experiencing technical difficulties" when I try to send an e-mail. This occurs create an original and attempt to forward emails.

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                Under Review  ·  101 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
              • 9th ranked
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                  Gathering Feedback  ·  79 comments  ·  Flag idea as inappropriate…  ·  Admin →
                • bulk mail

                  I teach at a university with 250 students. Previously, my account was "white flagged" so I could email all at once. That has been removed. That is unacceptable for me and my 250 students, and we will all be forced to leave aol. I understand the spam problem, but you need to reinstate some methodology to differentiate genuine users from spammers. I don't want to leave AOL, but I will have no choice.

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                    Under Review  ·  116 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
                  • Spam and Block

                    Add an icon that allows you to delete Spam and add to the list of blocking. As opposed to copying the address and then add to the Block list.

                    4th ranked
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                      Gathering Feedback  ·  79 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                    • automatically delete spam mail.

                      If someone gets mail that AOL designate as spam, why send it to our spam folder in the first place just delete it.

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                        Gathering Feedback  ·  45 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                      • TRUMP Political Ad

                        Why is Trump survey appearing on my sign in page. Then to top it off the only options are that he is doing Great, Good, or Okay, Did you all get a hefty check and sell out in order to put this on the AOL page? It is Fake news and Fake Survey? I am disgusted it would even appear on my screen. Regardless of my political affiliation. Seems to be I was exploited.

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                          Gathering Feedback  ·  66 comments  ·  Themes and Background  ·  Flag idea as inappropriate…  ·  Admin →
                        • When I try to access my calendar I get this message: You are no longer logged in. Please log in again.

                          When I try to access my calendar I get this message: You are no longer logged in. Please log in again.

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                            Under Review  ·  56 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                          • Calendar reminder problem

                            Reminder notices not alerting me in aol email like it has always done.

                            16th ranked
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                              Under Review  ·  45 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
                            • STOP THE POP-UP ADS!!!!

                              STOP THE POP-UP ADS!!!!

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                                Gathering Feedback  ·  13 comments  ·  Flag idea as inappropriate…  ·  Admin →
                              • Need to be able to TURN OFF the SPAM filter. If no addresses are flagged, ALL should be allowed thru!

                                Need to be able to TURN OFF the spam filter. If no addresses are flagged, ALL should be allowed thru! "Teaching my spam filter" is a truly silly idea, highly impractical!

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                                  Gathering Feedback  ·  25 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                • Where is the "Check status" option on my sent mail?

                                  Where is the "Check status" option on my sent mail?

                                  20th ranked
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                                    Gathering Feedback  ·  30 comments  ·  Sending  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Sorting email function by date or newest first has stopped working

                                    After logging in and out of AOL multiple times seeing a message my mail was unavailable, I get in and my email sort is stuck on oldest first. Where I used to be able to click on the date bar to sort, it is no longer responsive. Settings has nothing available to set how mail order is seen is seen

                                    33rd ranked
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                                      17 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
                                    • AOL is not concern about your convenience!

                                      It's very obvious that AOL does NOT have your interests at heart! Just look at all the pleas and requests to put back the spam blocks to stop unwanted mail and yet NOTHING has been done about it by AOL. THEY DON'T CARE about WHAT YOU THINK OR WOULD LIKE!!! They're ONLY out for themselves! Close your accounts and go somewhere else. There are other places out there, that will block unwanted spam mail!

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                                        Gathering Feedback  ·  4 comments  ·  Spam  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Your 'unseen' ads, running in the background, slows my computer down to the point it takes 5+ minutes to type one line. I've worked o

                                        Stop running 'unseen' ads in the background in the email. It slows my computer down to a near stop in the email. The message comes up 'This web page is using significant energy, etc. I finally clicked 'control' on that warning, and up comes an entire ad.

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                                          5 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Why must I push three buttons to get to new mail after I sign in?

                                          After signing in, I should be able in one click to get to my new mail.

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                                            Gathering Feedback  ·  19 comments  ·  Flag idea as inappropriate…  ·  Admin →
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