Your political bias and ***** is painfully obvious to anyone opening up their AOL accounts. Even though we have the option of not seeing that when it opens, we also have the right to choose to have it open without being inundated and drowned in clear political attacks and slants thinly veiled with the veneer of objectivity. As bad as the mainstream media are with their biases, you are just as bad if not worse. Even Fox News and CNN, from time to time, shake up their lineups and present opposing viewpoints. But your site is neither the place nor venue for ANY side of the political debate. Whether it is conspicuously chosen images to shame or put certain political leaders in a less than flattering light, or only flashing negative news about them without concurrent or side by side balanced reporting, it is sickening to see even if only briefly until I click on my mail icon.

If it was not so incredibly difficult and onerous in this day and age of virtual connectivity to change email accounts which are linked to everything we hold near and dear, I would have dumped AOL/Verizon long ago because of your clear political bias.

In fact, given how virtually necessary it is to have an email account these days, I would be in favor of banning such political biased by any email service provider who displays any news content.

Catch on fast to the discontent of your customers, and stop living in your echo bubble chamber at AOL/Verizon HQS.

Please permit the sorting of the contact lists by both email address and contact's actual name. This function worked fine in AOL Shield until a few days ago. you coulc use the same method that Yahoo (your sister app) uses to allow for displaying contacts in alpha order by name. As an IT professional, I or any or my first year students could correct your contact app in less than an hour. You do realize that since some people do not use their names as email addresses that searching for the correct email address can be tedious without the ability to sort by either name or email address. Please return the contact application to the way it has been working for years. drcarlcol@aol.com

You recently modified the spam filter and made it nearly useless. I now get many spam emails in my inbox that were previously filtered out. Worse, you now classify as spam many of my regular emails requiring me to go to my spam file and reclassify them as desired email. I have been using the ‘Spam ’and ‘Not Spam' buttons to manually reclassify my email as appropriate in the hope that the filter would learn from my actions as to which category my email should be placed. The spam filter stubbornly insists on placing the same daily email in my Spam Folder requiring me to paw through it to reclassify it as desired email. Either return to the previous spam filtering criteria or fix the new, seriously broken one!!! Did Anton think two test out this new filter before foisting it on you paying customers??? Perhaps after more than 25 years I should find another service and address to handle my email.